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Deposit and withdrawal methods: Drückglück deposit by Paysafecard

Topic created on 16th Jun. 2017 | Page: 1 of 2 | Answers: 11 | Views: 7,785
Rasmik12
Top Member
Hello all,

i deposited 25,-€ yesterday at Drückglück via PSC.
I was able to play my way up to 200,- and wanted to make a withdrawal.
Uploaded the required documents for verification.
During the payout was proposed to me only Paysafecard, since I have no account there, I have in the live chat
i asked in the Live Chat whether it is not possible that I can transfer the money to my checking account or to my credit card.
In the live chat it was only said, they create an account with Paysafecard and we transfer.

Now my question: is it always the case when depositing with PSC that you need an account there when withdrawing?
What are your experiences with PSC and Drückglück?

VG
Rasmik

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Daniel
Elite
To be honest, until today I didn't know that you can create an account with Paysafecard. If I have deposited via Paysafecard, I have been able to withdraw without any problems in every online casino to bank account. Bank account should not really be a problem. I would ask again in the chat, maybe you just caught a less talented support staff ...:)

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Rasmik12
Top Member
I have already sent a polite mail to the support.
Maybe it still works out.

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Anonym
Drückglück would thus be the very first casino that can pay out via Paysafe
How would that even work? I have an account with Mypaysafe Card. There you Deposit by entering codes from Paysafe cards. There is no way that someone else can deposit to this account

But I am very interested in how they want to do this

I agree with Daniel there. You definitely got a trainee. Payments should always be possible to the bank account

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Rasmik12
Top Member
The payout came about only today, or was confirmed.
However, I had to make another Deposit by credit card before, otherwise I would have had to
i would have had to create an account with Paysafecard.

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Anonym
Rasmik12 wrote on 22.06.2017 at 21:57: The payout came about only today, or was confirmed.
However, I had to make another Deposit via credit card beforehand, otherwise I would have
i would have had to create an account with Paysafecard.

I can only repeat myself. I have an account on mypaysafecard and there no casino can deposit or an outsider
There you enter Paysafecard numbers. More does not work there

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Daniel
Elite
I have forwarded the thread to DrückGlück. I'm sure support staff got the wrong instructions or something similar, or as I said, you got an intern.

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Rasmik12
Top Member
I have copied a part of the email from DrückGlück support.
I got the same statement in the Live Chat before.


Thank you for your email regarding the payout.

Please note that you can only withdraw to Paysafecard as you have only used this Deposit method. If you make a deposit via Sofortueberweisung or your MasterCard, then you will be able to withdraw to them as well.

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VioVio2017
Hey!

Yes, the customer support of DrückGlück is right in that they say that you first have to make a normal transfer to be able to pay out normally to your bank account. That's how it is with other casinos, at least that's how I experienced it. Whether you can create a Paysafe account or not, I unfortunately do not know. I have no experience with that. I usually buy the PaySafe card at the gas station and only pay in with it, but I usually pay out to my bank account or PayPal.

And that's what I find particularly pleasing about DrückGlück, that deposits and withdrawals via PayPal are also possible. Depending on the payment Provider, the minimum amount is €10 or €20. Only when using Wire Transfer you have to Deposit at least 50€. With the Paysafecard even only 9,50€.

Before you can withdraw any winnings, proof of identity is usually required. To do this, simply copy the front and back of your ID card and send it to the support team by e-mail. This procedure is common in the gambling industry to prevent money laundering or other fraud.


It is best to do this immediately after registration!

Good luck to all of you

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Daniel
Elite

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