Deposits Lottoland - money was not withdrawn from the account

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Amateur

Carsten92

Topic Creator

Forum posts: 161 Member since: 26.09.2018

Deposits Lottoland - money was not withdrawn from the account

1st Aug. 2023, at 12:40 pm CEST#1

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Hello all,

i'm here with a somewhat unusual topic and wanted to ask for your opinion.

First of all the info I have a separate account with which I Deposit in casinos and Co.

About 14 days ago I deposited several amounts of money at Lottoland via direct debit. Until today, not a single euro was debited.

Does anyone have experience how long it takes? I'm not angry about it, but it would be nice if you know when it comes to you.

Thank you!

Greetings

Carsten

Edit by Caro: Title adjusted for better understanding

This post has been translated automatically

Experienced

Toastbrot

Forum posts: 342 Member since: 08.10.2020

Deposits Lottoland - money was not withdrawn from the account

1st Aug. 2023, at 02:03 pm CEST#2

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Carsten92 wrote on 01.08.2023 at 12:40: Hello everyone,

i am reporting here with a somewhat unusual topic and wanted to ask for your opinion.

First of all the info I have a separate account with which I Deposit in casinos and Co.

About 14 days ago I deposited several amounts of money at Lottoland via direct debit. Until today, not a single euro was debited.

Does anyone have experience how long it takes? I'm not angry about it, but it would be nice if you know when it comes to you.

Thank you!

Greetings

Carsten

Hey,

Lottoland has currently very big problems both deposits and withdrawals to process because the banks block the payments in part ... At trustpilot the complaints are piling up. My guess is that since Lottoland offers its services without a German license, the banks are getting in the way because any payment processing with Lottoland would not be legal. I have also read that some have received a letter from the prosecutor's office due to a payout. I for my part would currently be very careful there. Of course, there may have been technical difficulties with you, but as I said, there are currently an immense number of complaints and problems regarding Lottoland.

This post has been translated automatically

Amateur

Carsten92

Topic Creator

Forum posts: 161 Member since: 26.09.2018

Deposits Lottoland - money was not withdrawn from the account

1st Aug. 2023, at 02:14 pm CEST#3

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eloquente wrote on 01.08.2023 at 14:03:

Hey,

Lottoland has at the moment very big problems both deposits and withdrawals to process because the banks block the payments partly ... At trustpilot the complaints are piling up. My guess is that since Lottoland offers its services without a German license, the banks are getting in the way because any payment processing with Lottoland would not be legal. I have also read that some have received a letter from the prosecutor's office due to a payout. I for my part would currently be very careful there. Of course, there may have been technical difficulties with you, but as I said, there are currently an immense number of complaints and problems regarding Lottoland.

Hi!

Thank you for your answer. Yes I am aware of that, that's why I don't play there with my German bank account. It completely bypasses my house bank. 👍🏽
The direct debits should also come out of the account. But they don't.

This post has been translated automatically

Rookie

kreien

Forum posts: 26 Member since: 16.05.2021

Deposits Lottoland - money was not withdrawn from the account

2nd Aug. 2023, at 01:50 pm CEST#4

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At Lottohelden the same, excerpt from an email from yesterday:

"Due to a change at our payment service Provider, there may currently be delays in the debiting of the game stakes from your bank account. We apologize for any inconvenience this may cause. We will collect any outstanding amounts within the next week. Your game tickets will of course duly participate in the respective draws." [...]

Since Lottoland and Lottohelden belong together at corners, the problem will affect both equally. Probably they will then - as in the past - collect everything in one fell swoop in the form of umpteen concentrated individual bookings. That would not be so good for me, because it looks stupid.

@Carsten92, through which bank do you have the payments processed?

This post has been translated automatically

Amateur

Sebi123

Forum posts: 161 Member since: 12.05.2021

Deposits Lottoland - money was not withdrawn from the account

2nd Aug. 2023, at 04:55 pm CEST#5

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I no longer play at Lottoland, Lotto, Slots, etc.

The problem is simply that you may not be able and or want to pay out.

And even if you do pay out, the problem remains that the bank may say it is illegal, so the bank account is closed and you can see where you are with your lottery winnings.

This post has been translated automatically

Rookie

kreien

Forum posts: 26 Member since: 16.05.2021

Deposits Lottoland - money was not withdrawn from the account

3rd Aug. 2023, at 12:16 pm CEST#6

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Short addendum: It's working again, the first direct debit pre-notifications have arrived here today.

This post has been translated automatically

Rookie

kreien

Forum posts: 26 Member since: 16.05.2021

Deposits Lottoland - money was not withdrawn from the account

3rd Aug. 2023, at 04:59 pm CEST#7

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By the way, Lottoland has now also informed its customers:

Unfortunately, there was a delay in the execution of the payment(s) due to technical reasons. We would like to inform you that the outstanding payments will be debited in the next few days or have been debited recently.

Your lottery tickets will of course be duly entered into the respective draws. We apologize for the delay in payment processing.

You can track the transactions at any time in your player account under My Payments.

This post has been translated automatically

Amateur

Carsten92

Topic Creator

Forum posts: 161 Member since: 26.09.2018

Deposits Lottoland - money was not withdrawn from the account

4th Aug. 2023, at 08:34 pm CEST#8

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Liked this post: B****3

kreien wrote on 02.08.2023 at 13:50: At Lottohelden the same, excerpt from an email from yesterday:

"Due to a change at our payment service Provider, there may currently be delays in the debiting of the game stakes from your bank account. We apologize for any inconvenience this may cause. We will collect any outstanding amounts within the next week. Your game tickets will of course duly participate in the respective draws." [...]

Since Lottoland and Lottohelden belong together at corners, the problem will affect both equally. Probably they will then - as in the past - collect everything in one fell swoop in the form of umpteen concentrated individual bookings. That would not be so good for me, because it looks stupid.

@Carsten92, through which bank do you have the payments processed?

Hi!

I handle it all through Revolut. So I have my peace from problems.

This post has been translated automatically

Deposit and withdrawal methods: Deposits Lottoland - money was not withdrawn from the account

Deposits Lottoland - money was not withdrawn from the account

Deposits Lottoland - money was not withdrawn from the account

Deposits Lottoland - money was not withdrawn from the account

Deposits Lottoland - money was not withdrawn from the account

Deposits Lottoland - money was not withdrawn from the account

Deposits Lottoland - money was not withdrawn from the account

Deposits Lottoland - money was not withdrawn from the account

Deposits Lottoland - money was not withdrawn from the account

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