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Deposit and withdrawal methods: Deposited with Volt at Stake7

Topic created on 07th Oct. 2022 | Page: 1 of 1 | Answers: 5 | Views: 1,229
Mexx96
Hello Hello, I deposited at stake7 with the Deposit method "Volt".
In the Stake7 account the transaction is shown as cancelled. The money went out of my account by instant.
It's been two days now and support isn't really helping...
Anyone ever had the same thing?

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genrix
Top Member
What does the support say? They are the only ones who can help you.

Send them a screenshot, where you can see the time, and prove to them that the money was debited

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Mexx96
In fact, they asked for a bank transfer receipt. I sent it yesterday. Ticket was created but there was no answer. After asking again, they said that they have not received any feedback from "finance"...
Am yes in the hope that clarifies relatively quickly. Wanted to ask if there is already experience with such a topic. Has never happened to me and in forums or so I have found nothing. How disappears because a payment just like that 😂

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Caro
Expert
The payment has not disappeared, I can only imagine that the money is still hanging with the payment provider. I have already informed the manager

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Stake7-Support
Hello,

currently there are some problems with the payment Provider unfortunately. But I have also passed it on again to Finance. Your money has just been posted

LG
Stake7

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Mexx96
Everything worked out, thank you 😌

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Hot Topics23rd Dec. 2024 at 09:54 am CET

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