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Deposit and withdrawal methods: Deposited via Sofort and received no money in casino account

Topic created on 06th Feb. 2022 | Page: 1 of 1 | Answers: 6 | Views: 953
Anonym
Hello all,

i have deposited at a casino via Sofort. Money has been withdrawn from the bank account. On the casino no money arrived.
I thought to myself, oh no, the first Curacao what will deduct me the money without reacting . I contact written this that, comes after a few hours, after 24h etc....
Then they said send me screenshot of Einzahlnug. I sent them that and I then noticed one thing:

Posting:
07.02.2022
Creation:
05.02.2022

Do I understand correctly that with "booking" is meant that the money will be transferred to the casino only tomorrow, so on 07.02.2022?


Thank you and greetings

Alpsko

This post has been translated automatically

slotliebe89
Elite

The posting is the pure information about the account movement. The booking day is the day when a payment transaction is entered and processed in the bank's system. However, this does not necessarily mean that the money is available on your account
The value date, also called value date, is the process by which a payment actually becomes available on the account. Or, in the case of an outgoing payment, is no longer available. From the time of the value date, the money is therefore liquid (or gone). At the same time, when the value date is reached, a payment is also subject to interest
These two processes run in parallel. While the posting is an administrative process, the money must also be available at the bank at the time of the value date. This is why there may be a time lag.


In most cases, posting and value date take place on the same day. Sometimes, however, the value date occurs before the booking, or the booking before the value date. This is the difference


Are you sure that you have not mixed up the dates of the booking and the value date?

This post has been translated automatically

Anonym
slotliebe wrote on 06.02.2022 at 20:34
The posting is just the information about the account movement. The posting day is the day when a payment transaction is entered and processed in the bank's system. However, this does not necessarily mean that the money is available in your account
The value date, also called the value date, is the process by which a payment actually becomes available on the account. Or, in the case of an outgoing payment, is no longer available. From the time of the value date, the money is therefore liquid (or gone). At the same time, when the value date is reached, a payment is also subject to interest
These two processes run in parallel. While the posting is an administrative process, the money must also be available at the bank at the time of the value date. This is why there may be a time lag.


In most cases, posting and value date take place on the same day. Sometimes, however, the value date occurs before the booking, or the booking before the value date. This is the difference


Are you sure that you have not mixed up the dates of the booking and the value date?

No, the data are correct. That's why I'm so surprised

This post has been translated automatically

MasterChiefKief
Expert
Sometimes the payment is stuck at the payment Provider, has happened to me a few times. Normally you should have the money in your casino account tomorrow. The best thing is to contact support tomorrow, they will then pass this on to the payment department, which in turn will contact the payment provider so that the money is released

This post has been translated automatically

Anonym
MasterChiefKief wrote on 06.02.2022 at 20:56: Sometimes the payment is stuck at the payment Provider, has happened to me a few times. Normally you should have the money in your casino account tomorrow. The best thing is to contact the support tomorrow, they will then pass it on to the payment department, they in turn contact the payment provider so that the money is released

Support from the payment provider or support from the casino ?

This post has been translated automatically

MasterChiefKief
Expert

alpsko wrote on 06.02.2022 at 20:57
Support from payment Provider or support from casino ?

From the casino

This post has been translated automatically

btssultan
Experienced
I had also already, unfortunately happens from time to time. Also, I did not know that if you have exhausted a payment method like Trustly, you just have to increase your account limit ^^

This post has been translated automatically

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