Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Deposit and withdrawal methods: Deposit via Sofort ( Klarna )

Topic created on 06th Jan. 2019 | Page: 1 of 1 | Answers: 9 | Views: 2,815
Xqzme

Deposit via Sofort ( Klarna )

6th Jan. 2019, at 03:27 pm CET#1
0 Likes

Nobody has liked this post so far
Hello all,

I made a Deposit via Sofort (Klarna) on Friday. I usually use Trustly, but unfortunately my tan picture was not displayed, so I decided to use Sofort Klarna. Everything went well, money was credited to SlotsMillion and I played...
Two days later I got a mail from my bank that they have canceled the transfer

For the following reason:
The execution of your transfer to the recipient Alea Gaming Ltd is refused due to business policy reasons. The amount will be credited back to your account. Thank you for your understanding

Is it Klarna? With Trustly I never had it before. Now I have the rennerrei or tomorrow just go to the bank clarify? Or get in touch with Alea Gaming? Or with Klarna? Am at a loss

PS: it's about 30€

This post has been translated automatically

ruhrpott
Expert

Deposit via Sofort ( Klarna )

6th Jan. 2019, at 03:43 pm CET#2
0 Likes

Nobody has liked this post so far
Hey,
basically, there is only one thing that helps, and that is to ask the bank, preferably on the spot.
The problem is not only the bank's refusal, but also that Slots Million wants its money. That's why it's best to go directly to the bank and ask there

This post has been translated automatically

upola
Legend

Deposit via Sofort ( Klarna )

6th Jan. 2019, at 04:27 pm CET#3
0 Likes

Nobody has liked this post so far
Or you do nothing at all and take the money...but then you can no longer play at Slotmillions

This post has been translated automatically

T0uchTheSky
Elite

Deposit via Sofort ( Klarna )

6th Jan. 2019, at 04:31 pm CET#4
0 Likes

Nobody has liked this post so far
Use the search function here in the forum, we had this topic already a few times ^^

This post has been translated automatically

Xqzme

Deposit via Sofort ( Klarna )

6th Jan. 2019, at 05:04 pm CET#5
0 Likes

Nobody has liked this post so far
Thanks for the answers.

Search function have yes used but am vlt too stupid for it ^^
Will times start the search again

This post has been translated automatically

T0uchTheSky
Elite

Deposit via Sofort ( Klarna )

6th Jan. 2019, at 05:13 pm CET#6
0 Likes

Nobody has liked this post so far
Xqzme

Deposit via Sofort ( Klarna )

6th Jan. 2019, at 05:54 pm CET#7
0 Likes

Nobody has liked this post so far
campamocha
Rookie

Deposit via Sofort ( Klarna )

6th Jan. 2019, at 06:56 pm CET#8
4 Likes

Liked this post: Anonym, Anonym, Anonym, Avatar von Spectral Spectral
To explain the difference why this can happen with Sofort and not with Trustly (in this case):

1. Sofort - here a direct bank transfer takes place between the customer's bank account and Alea Gaming's bank account. Sofort is just a technical service Provider that practically simplifies the transaction, in that Sofort identifies itself for the customer in online banking. Customer then confirms the transaction with his TAN/password etc. Important - Sofort does not receive the money! This goes directly from customer bank account to casino bank account. Thus, for the customer bank is also the recipient clearly visible = Alea. This is here apparently, on the part of the bank not wanted, therefore a non-execution of the transaction

2. Trustly - here this is a bank transfer between the customer's bank account and a bank account of Trustly. Thus, the "actual use" of the funds is not apparent to the executing bank, therefore the transfer goes through. Trustly then transfers the money to the casino. In other words, Trustly is in the money flow

So it is not transparent for the sender bank and that is why Trustly works in this case. This is one of the main reasons why there are intermediaries that sit in the money flow. For example e-wallets, prepaid cards or even services like Trustly or some others


Hope that makes sense - just as background.

J

This post has been translated automatically

Anonym

Deposit via Sofort ( Klarna )

7th Jan. 2019, at 03:33 am CET#9
0 Likes

Nobody has liked this post so far

campamocha wrote on 01/06/2019 at 18:56: To explain the difference why this can happen with Sofort, and not with Trustly (in this case):

1. Sofort - here there is a direct bank transfer between the customer's bank account and Alea Gaming's bank account. Sofort is just a technical service Provider that practically simplifies the transaction, in that Sofort identifies itself for the customer in online banking. Customer then confirms the transaction with his TAN/password etc. Important - Sofort does not receive the money! This goes directly from customer bank account to casino bank account. Thus, for the customer bank is also the recipient clearly visible = Alea. This is here apparently, on the part of the bank not wanted, therefore a non-execution of the transaction

2. Trustly - here this is a bank transfer between the customer's bank account and a bank account of Trustly. Thus, the "actual use" of the funds is not apparent to the executing bank, therefore the transfer goes through. Trustly then transfers the money to the casino. In other words, Trustly is in the money flow

So it is not transparent for the sender bank and that is why Trustly works in this case. This is one of the main reasons why there are intermediaries that sit in the money flow. For example e-wallets, prepaid cards or even services like Trustly or some others


Hope that makes sense - just as background.

J

Good and comprehensible execution ... Thx^^

This post has been translated automatically

Anonym

Deposit via Sofort ( Klarna )

7th Jan. 2019, at 09:51 am CET#10
0 Likes

Nobody has liked this post so far
Had the problem already
Bank even called about it. I just don't know which casino it was.

Have never received ne mail regarding this, nor would I where blocked

This post has been translated automatically

Hot Topics23rd Dec. 2024 at 01:05 am CET

Gossip
0
Offline Casinos
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately