Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Deposit and withdrawal methods: Deposit stop

Topic created on 15th May. 2018 | Page: 1 of 1 | Answers: 4 | Views: 1,964
Newcomer
Rookie

Deposit stop

15th May. 2018, at 04:25 pm CEST#1
0 Likes

Nobody has liked this post so far
Servus

i last played at Monte-Carlo Casino and quite successfully.
Today when I make a Deposit it says: " Online gambling may not be allowed in your current location. In this case, a deposit would be illegal."

Anyone have any information on what's going on? Is it the case at other casinos as well?

This post has been translated automatically

Christoph
Experienced

Deposit stop

15th May. 2018, at 05:01 pm CEST#2
0 Likes

Nobody has liked this post so far
Hello newcomer, first of all it's nice that you found your way to us.

I can't Deposit at the moment either and have written to the customer support. As a response came:

"Hello Christoph,
thank you for your message to the customer support of Monte-Carlo[sup]®[/sup] Casino.
Unfortunately, we currently have a malfunction in our system that affects the deposit function.
Our technicians are already working hard to find a solution.
We ask for a little patience and thank you for your understanding."

All I can say is that some of the deposit forms looked broken and they seem to be really working on the pages at the moment. Hopefully the problems there will be fixed quickly. It has in any case rather nothing to do with the location (Germany) - the Expekt Casino belongs to the same company group, there I could deposit without any problems

This post has been translated automatically

Christoph
Experienced

Deposit stop

15th May. 2018, at 06:29 pm CEST#3
0 Likes

Nobody has liked this post so far
I asked Monte Carlo again if the Deposit problems could have other reasons. I received as an answer:

"As we already informed you, you are currently unable to deposit due to a system error.
The problem should be resolved in a timely manner.
It is not due to your location and MonteCarlCasino does not want to withdraw from Germany either. "

This post has been translated automatically

Marqes
Expert

Deposit stop

16th May. 2018, at 09:05 am CEST#4
0 Likes

Nobody has liked this post so far
I always get suspicious when I read that Gamblejoe employees play in a casino.is the OC good? Has only two reviews on GJ.

This post has been translated automatically

Christoph
Experienced

Deposit stop

16th May. 2018, at 04:11 pm CEST#5
0 Likes

Nobody has liked this post so far
I haven't played at Mote-Carlo Casino yet, so I can only say a little about it. However, I just noticed that I still can't Deposit there. Seems to be a major technical problem.

At Expekt Casino, which is also operated by Mangas Gaming Malta Limited, I played yesterday. They wanted Verification of the account before withdrawal, which they always require before the first withdrawal according to the T&C. I sent the documents this morning and within 2 hours my account was verified and the withdrawal confirmed. In that case, I can't say anything major negative, except that the design looks a bit outdated to me.

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 02:01 am CET

Casino Games
0
Offline Casinos
0
Inside
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately