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Deposit and withdrawal methods: Deposit Platincasino outstanding

Topic created on 22nd Nov. 2023 | Page: 1 of 1 | Answers: 9 | Views: 1,944
Anonymus
Rookie

Deposit Platincasino outstanding

22nd Nov. 2023, at 11:50 am CET#1
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Hello folks,
i made a Deposit via instant bank transfer (Nodapay) at Platincasino sportwettenbereich on 15.11, which is now 7 (!!!!) days ago, mind you. The money was immediately debited from my bank account but never credited to my platincasino account! It can't be that this has been outstanding for 7 days! I only get ridiculous emails back that it is being checked, that it has been forwarded to the payment Provider bla bla bla. Anyone else had problems like this?

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Anonymus
Rookie

Deposit Platincasino outstanding

22nd Nov. 2023, at 01:37 pm CET#2
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Just a little info again ... this is about a PAYMENT that has been outstanding for 7 days. Under these circumstances, I don't want to know how long it will take to pay out!

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gamble1
Icon

Deposit Platincasino outstanding

22nd Nov. 2023, at 02:15 pm CET#3
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They often have problems with this Provider lately, it's not the casino if you Deposit with an e-wallet or credit card, deposit and withdrawal is done immediately

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R0UNDER
Top Member

Deposit Platincasino outstanding

22nd Nov. 2023, at 02:25 pm CET#4
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Your money will be credited back to your bank account in the next few days.

I assume that the payment Provider will provide its services to Platin as normal. But in the event that someone from Germany orders a Deposit, the payment will be canceled. Unfortunately, this happens far too late. Whether this is intentional is anyone's guess. But perhaps there really is no other way for this payment service to work.

I would wait until 10 working days have passed before you draw even more unnecessary attention to yourself and your illegal money transfer at your bank. In any case, I would advise you not to make any further payments to providers that are not licensed in Germany.️


🖐️

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Anonymus
Rookie

Deposit Platincasino outstanding

22nd Nov. 2023, at 03:09 pm CET#5
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R0UNDER wrote on 22.11.2023 at 14:25: You will get your money back to your bank account in the next few days.

I assume that the payment Provider provides its services as normal with Platin. But in the event that someone from Germany orders a Deposit, the payment will be canceled. Unfortunately, this happens far too late. Whether this is intentional is anyone's guess. But perhaps there really is no other way for this payment service to work.

I would wait until 10 working days have passed before you draw even more unnecessary attention to yourself and your illegal money transfer at your bank. In any case, I would advise you not to make any further payments to providers that are not licensed in Germany.️


🖐️

I don't think so, because shortly before I made a deposit of 100 euros using the same method, which was approved and immediately credited to my account. The next one of 350 euros has been outstanding for 7 days. I have never had any contact with my bank about this, only with Platincasino.


LG

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frapi07
Elite

Deposit Platincasino outstanding

22nd Nov. 2023, at 07:01 pm CET#6
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Anonymous wrote on 22.11.2023 at 15:09:

I don't think so, because shortly before I made a Deposit of 100 euros using the same method, which was approved and immediately credited to the account. The next one of 350 euros has been outstanding for 7 days. I have never had any contact with my bank about this, only with Platincasino.


LG

I had such a case and can share my experience with you. I made a deposit at Pino and lost it in blackjack. I then wanted to try my luck again and tried to deposit again, but it said something about the daily limit being reached. At that time, Pino didn't offer "Sofort", but alternatives. One of them was something like Sofort by Skrill. In any case, I paid in a similar way to Sofort without having a Skrill account. I just entered my bank details and paid via online banking. As I said, it always said something about a daily limit and that it had failed. I tried it 3-4 times and thought nothing more of it. A few hours later, unsuspectingly, I look at my bank account and realize that I'm missing several thousand euros. My casino account was also at 0, so I contacted Pino and Skrill. With Pino, I got the feeling that they could do less for me. With Skrill, I was asked to wait 3 days and then contact them again. 3 days passed, money was still gone and not in the casino, so I called Skrill, sent all receipts by email and 24 hours later the money was refunded to me.

Oh well, just because a booking went through beforehand doesn't mean anything. I also strongly assume that the money got stuck with the service Provider and they will refund it to you.

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Anonymus
Rookie

Deposit Platincasino outstanding

24th Nov. 2023, at 09:27 am CET#7
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Hello folks
I'm getting desperate... my Deposit of 350 euros has been outstanding for 9 days now. The money has been debited from my account for 9 days. I haven't received any replies to my e-mails since Monday.

Have I been scammed by Platincasino? Has my money been withheld/stolen?

What is this? I have never experienced anything like this!!!

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DieWunderharke5000
Top Member

Deposit Platincasino outstanding

24th Nov. 2023, at 09:54 am CET#8
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Above all, you need to be patient. In my case, a Deposit once disappeared into nirvana.

It took me a month for the money to be credited back. The money will never have arrived at Platin but will be stuck somewhere with the payment provider. It's best to contact them directly. I was helped directly by Sofort or Klarna, while the (incidentally German-licensed) betting Provider more or less accused me of making it all up.



It's super annoying, of course, but in the end the money doesn't just disappear like that.

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Anonymus
Rookie

Deposit Platincasino outstanding

27th Nov. 2023, at 10:20 am CET#9
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Hey guys
I'm getting in touch again. The payment Provider has now confirmed to me that the transaction between them and Platincasino was successful.

At Platincasino my Deposit is pending since 15.11. I have not received a reply to my e-mails for a week now.

I hate this place ! What is this ? Why don't they credit my money? I don't want to play there anymore. I just want my money back and that's it. What should I do?

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R0UNDER
Top Member

Deposit Platincasino outstanding

27th Nov. 2023, at 03:02 pm CET#10
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Anonymous wrote on 27.11.2023 at 10:20 am: Hey guys
I'll get back to you. The payment Provider has now confirmed to me that the transaction between them and Platincasino was successful.

Platincasino has had my Deposit pending since 11/15. I have not received a reply to my e-mails for a week now.

I hate this place ! What is this ? Why don't they credit my money? I don't want to play there anymore. I just want my money back and that's it. What should I do?

It should be clear what to do now. Send Platincasino the confirmation from the payment provider. Preferably directly with account statements, the transaction numbers and screenshots of the emails from the payment provider.

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