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Deposit and withdrawal methods: Commerzbank at Platincasino does not work (Page 3)

Topic created on 25th Jan. 2022 | Page: 3 of 4 | Answers: 33 | Views: 7,745
Anonym

Commerzbank at Platincasino does not work

26th Jan. 2022, at 10:56 am CET#21
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Andrea1008 wrote on 01/26/2022 at 10:13 am
Oh great, thanks for your answer ! I do not know these casinos zb. How good are your experiences in the casinos? So Verification and zb payout?
What is meant by the rtp ? Lg and thanks


RTP stands for Return To Player. If the slot has a RTP of 90%, then you will get 90% of your bet back in the long run.
Even a difference of 1% should not be underestimated!

Both casinos mentioned are good and reputable. Both the verification and the payouts usually take only 1-3 days. Although there will be even better casinos, but they already belong to the better kind

Klempo77 wrote on 01/26/2022 at 10:02 AM
You might also want to mention RTP...

Meanwhile I don't know the RTP by heart =/ I guess 90% for the Amatics on Pino and Dux.



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Silvi2020
Amateur

Commerzbank at Platincasino does not work

26th Jan. 2022, at 11:05 am CET#22
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Barryyy wrote on 25.01.2022 at 18:52
Hahahaha yeah I'm curious too.
At the beginning I thought I will never play at Platincasino again but apparently it is really a mistake at Ayden.
Has me yes also the employee of Klarna/Sofort said. So that he knows that there are currently problems with the Provider Ayden.

Hopefully my 300€ payout will finally be processed...

I also have a payout that is on hold and not being processed. Have you ever had someone on the chat?

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frapi07
Elite

Commerzbank at Platincasino does not work

26th Jan. 2022, at 11:45 am CET#23
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Silvi2020 wrote on 01/26/2022 at 11:05 am
Also have a payout that is on hold and not being processed. Have you had anyone on in chat about this?

i've had the status for a week now - nothing so far. I suspect that it will last until February.

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Silvi2020
Amateur

Commerzbank at Platincasino does not work

26th Jan. 2022, at 12:04 pm CET#24
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frapi07 wrote on 26.01.2022 at 11:45
i have had the status for a week - nothing yet. I suspect that it will last until February.

Had told Caro once to ask. She gave me the Tip to wait until tomorrow.... Phew, it's all a bit annoying. You don't get an answer from support

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frapi07
Elite

Commerzbank at Platincasino does not work

26th Jan. 2022, at 12:33 pm CET#25
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Liked this post: Avatar von Andrea1008 Andrea1008
Silvi2020 wrote on 26/01/2022 at 12:04 PM
Had told Caro once to ask. She gave me the Tip to wait until tomorrow.... Phew, sucks a little bit everything. Can't get a response from support after all

Yes, I contacted them last week by mail and I only got an answer to my first mail, where the employee told me that he would forward this. In 2 further mails, where I asked more precisely whether the withdrawal problem also had something to do with the current Deposit problems, I then received no answer. Apparently, unpleasant questions or questions that can not be answered are skillfully ignored. I find it really brazen that you do not even write a message to the "VIP customers" and skillfully ignored. I'm not asking them to solve it right away, but a message like "At the moment we can't process your withdrawal due to technical problems. We apologize for the delay and ask for your understanding." would be more than obvious. This will have consequences for me, unless I receive compensation, which I don't think will happen.

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Barryyy

Commerzbank at Platincasino does not work

26th Jan. 2022, at 02:19 pm CET#26
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Silvi2020 wrote on 01/26/2022 at 11:05 am
Also have a payout that is on hold and not being processed. Have you had anyone on in chat about this?

In the support they told me that it takes until they have solved the problem with instant transfer...

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MisterL
Expert

Commerzbank at Platincasino does not work

26th Jan. 2022, at 02:39 pm CET#28
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MisterL wrote on 01/26/2022 at 2:38 pm
90% rtp means 10% loss per spin

90% rtp means 10% loss per spin
10 spins a1euro= 1euro loss

Edit by Sabine: font color adjusted

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Silvi2020
Amateur

Commerzbank at Platincasino does not work

26th Jan. 2022, at 02:54 pm CET#29
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frapi07 wrote on 26/01/2022 at 12:33 PM
Yes, I contacted them by mail last week and I only received a reply to my first mail where the employee told me that he would forward this. With 2 further mails, where I asked more exactly whether the payout problem also had what to do with the current Deposit problems, I then received no answer. Apparently, unpleasant questions or questions that can not be answered are skillfully ignored. I find it really brazen that you do not even write a message to the "VIP customers" and skillfully ignored. I'm not asking them to solve it right away, but a message like "At the moment we can't process your withdrawal due to technical problems. We apologize for the delay and ask for your understanding." would be more than obvious. This will have consequences for me, unless I receive compensation, which I don't think will happen.

Since I have to agree with you, I also get no answer, however, I want to pay out via Trustly, clearly on my account at the savings bank, but lies the error now times not. I wait now until February and then look. I

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frapi07
Elite

Commerzbank at Platincasino does not work

26th Jan. 2022, at 03:06 pm CET#30
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Silvi2020 wrote on 26.01.2022 at 14:54
I have to agree with you, I also get no answer, however, I want to pay out via Trustly, clearly on my account at the savings bank, but lies the error now not. I wait now until February and then look. I

What would you then want to do if they have not processed and paid out until February with you? Is already next Tuesday so far

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evopower140
Expert

Commerzbank at Platincasino does not work

26th Jan. 2022, at 03:13 pm CET#31
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Do they also have problems with eWallet or just Bank? I really wonder what's going on with them lately, they've really lost so much quality

Somehow you get the feeling that the hut soon close and still pull at every straw

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