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Deposit and withdrawal methods: Casumo refuses to pay out around €7,100 (Page 3)

Topic created on 05th Jul. 2018 | Page: 3 of 4 | Answers: 39 | Views: 14,450
redriver67
Expert

Casumo refuses to pay out around €7,100

6th Jul. 2018, at 02:42 pm CEST#21
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Liked this post: s****e
I found that now e.g. at Starcasino.be good that I could only Deposit after I had verified myself.

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Anonym

Casumo refuses to pay out around €7,100

6th Jul. 2018, at 02:45 pm CEST#22
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redriver67 wrote on 06.07.2018 at 14:42: I found now zb. at Starcasino.be good that I could Deposit only after I had verified myself.

As soon as you pay out, they ask for more documents. Was with me so.

Find the casino now from a Player protection point of view miserable. Self-blocking not possible. Only by letter to the Belgian Gambling Commission.
Temporary blocks can be lifted by the player at any time.
No live chat.

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redriver67
Expert

Casumo refuses to pay out around €7,100

6th Jul. 2018, at 02:47 pm CEST#23
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Zockertyp89 wrote on 06/07/2018 at 14:45
As soon as you pay out they ask for more documents. Was like that with me.

Find the casino meanwhile miserable from a Player protection point of view. Self-blocking not possible. Only by letter to the Belgian Gambling Commission.
Temporary blocks can be lifted by the player at any time.
No live chat.

So have there already 2x paid out without further documents. Was also paid out each time within 24 hours.

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Anonym

Casumo refuses to pay out around €7,100

6th Jul. 2018, at 02:49 pm CEST#24
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redriver67 wrote on 06/07/2018 at 14:47
So already paid out there 2x without any further documents. Was also paid out each time within 24 hours.

With me was requested and then nothing happened for a week.

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Born4Nothing
Rookie

Casumo refuses to pay out around €7,100

6th Jul. 2018, at 04:43 pm CEST#25
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andy1982nrw wrote on 06.07.2018 at 14:40 clock: example:Oh that's nice "Mrs. Becker" that you have won 10,000 € with us.
But, since you only have a mini-job and are otherwise unemployed, we can not pay you the money unfortunately! because the 50 € for the Deposit they would not have been allowed to have unfortunately!
So can a casino but very nice rausreden when it comes to a win
How do they calculate that? Up to 1000 € income I may win 400 € Up to 2000 € 800 € and so on?
So I find so far comes that still!
I could e.g. only prove that I play with the wins and make from it sometimes more sometimes less money.

So I would send your income what you have earned with the self-employment all somehow written e.g. bank statements.
And if you then say you get e.g. only 3000 € I would file a complaint because I think nothing they can not pay you so simple is not




What's it to them how much money you earn? Even if I'm unemployed, it's nobody's business whether I have a million in my bank account or 50,000 in debt....

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Anonym

Casumo refuses to pay out around €7,100

6th Jul. 2018, at 06:55 pm CEST#26
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A payslip from a self-employed to demand???? there you can see what there for ... either complete idiots who have no idea, or but fraudsters (more precisely: Unterschlager) ... are at work. Because a self-employed person has no payslip, he does not even have a salary in the true sense.

Personally, however, I rather guess that at Casumo in the house is simply no one who knows approximately how you can be assessed in Germany everything tax... so that there are several ways of income generation, but where you do not get a payslip.

Should Casumo nevertheless continue to insist on a document, which is not available to the person concerned, I would consult a lawyer, because this fulfills all the elements of embezzlement! And ignorance does not protect from punishment...

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Anonym

Casumo refuses to pay out around €7,100

6th Jul. 2018, at 07:35 pm CEST#27
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Still an absolute impudence to demand something like this for a payout . Just imagine...

You go shopping in Media Markt, choose a TV, go to the checkout ... Pays... Will go, there comes the store manager and asks for a proof whether I can afford it at all. Until I can prove this, the TV stays at Media Markt. Something stupid comparison . But somehow not. Just a disgusting procedure. Point

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andy1982nrw
Rookie

Casumo refuses to pay out around €7,100

6th Jul. 2018, at 11:15 pm CEST#28
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@Ronny1982 Yes exactly good example so far it will still come. Some casinos really try as soon as you win everything possible to not have to pay. And if all things are available for identification then just other things must be considered such as salary statements soon they will still certified birth certificates and Mietverträge vordern.

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Anonym

Casumo refuses to pay out around €7,100

6th Jul. 2018, at 11:52 pm CEST#29
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Ronny1982 wrote on 06/07/2018 at 19:35: Still an absolute cheek to demand such a thing in a payout . Imagine...

One goes shopping in Media Markt selects TV, goes to the checkout .... Pays... Will go, there comes the store manager and asks for a proof whether I can afford it at all. Until I can prove this, the TV stays at Media Markt. Something stupid comparison . But somehow not. Just a disgusting procedure. Point


There are but at Media Markt so actions where you can win the purchase. Would be more like you win and then only a proof is required.

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thelastgambler
Visitor

Casumo refuses to pay out around €7,100

7th Jul. 2018, at 08:59 am CEST#30
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I find the discussion here increasingly strange.

From my point of view, the comparison with Mediamarkt does not apply, because at least so far no problems with money laundering have become known there. Nor have I heard that several thousand TV addicts in Germany destroy entire lives and families - we're talking about gambling here, which is something else.

just look at the rules for the prevention of money laundering. it says there, for example:
Notwithstanding the provisions of regulation 8(1) and without prejudice to the provisions of regulation 7(5)(c), casino and gaming licensees shall apply customer due diligence measures when carrying out transactions that amount to or exceed two thousand euro (€2,000) or more, whether carried out within the context of a business relationship or otherwise.

casinos must start applying customer due diligence measures when carrying out transactions that amount to or exceed two thousand euro (€2,000) or more, whether carried out within the context of a business relationship or otherwise. the set out in more detail what this means, including disclosure of the source of funds.

it would be nice if the thread creator would comment on how he deposited. if he deposited 7000€ in 200€ increments and then 7000€ was let out, the system will not have kicked in until the payout. i have the same problem sometimes when i Deposit 5000€ in one go, so i always log in first, verify and then deposit.

usually the support gives you different options to show the origin of the money. i just present a bank statement of one month and show all the money received - let them know everything, i have nothing to hide and i am sure that NSA or Mosshad already know the data anyway.

by the way something like this was already discussed here once in february, when it was about the italian mafia in a text, since some also no longer wanted to play at this or that casino - now the same calls are loud again - yawn...

i would find it nice if the thread creator gets in touch or is he no longer interested in a problem solution. usually the support is relatively nice to high rollers and helps them, are usually good players for them

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