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Deposit and withdrawal methods: Casumo refuses to pay out around €7,100 (Page 2)

Topic created on 05th Jul. 2018 | Page: 2 of 4 | Answers: 39 | Views: 14,424
Anonym
If such a high Deposit is asked and demanded I can understand it maybe still. But deposit always goes. With a high payout, they come at once with Player protection and laws. The next casino on my personal blacklist.

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Marqes
Expert
Join Ronny, play there quite often and am now but cautious and will no longer play there.

Well Casumo...themselves to blame.

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Counter
Experienced
Lucifer88 wrote on 05/07/2018 at 12:30 PM
Absolutely right. This behavior is hard to beat in audacity and ridiculousness.

If it were a matter of ensuring that high Deposit amounts do not originate from criminal machinations, this would have to be done at the time of deposit.

Strangely enough, the moral club is only swung when the money is to be paid out. I am sure that the thread creator could have easily deposited several 1000 euros without the proof would have been required.

And even if someone earns "only" 450 euros a month and this proof can now send to the casino: Will the casino then deny the payout, because it should not be possible with such an income to deposit more money?

What kind of justification is that supposed to be? "You can't actually afford to deposit so much money, that's why we don't pay you poor sausages anything. "

Absolutely ridiculous. And this "money laundering talk" I can now also no longer hear, because as already mentioned it is only taken seriously when payouts.

LG

This behavior is absolutely annoying but also understandable. As far as I know there is now times this legal situation for the casino, Christoph had written about it. And it is not my intention to defend the casino in it. But with these reasons they can justify this now times
So this is also not drivel, but unfortunately valid law.
And always only at the payout is to my knowledge, also not right. As I have already written in the last post, there was probably this check at Matthias also already at the deposit.
But this discussion does not really help here. It would be much more important to know if there was any contact with the support at all. For me, this all sounds like the typical process via upload form and pure response mail
I think the point here is not to speculate wildly, but to find a solution for mradriane.

I myself have not had any problems with Casumo, but I have neither deposited nor withdrawn large sums. But I have already received a call for Verification from (I think it was Videoslots). I also found that very strange. In my eyes, however, it would be worse for the casinos to make these verifications immediately upon registration, because who would then register there at all......

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Knochen
Elite
Tonybet does it more or less at registration. Within 30 days you have to send a valid document, otherwise the account is frozen. If I were a casino operator, I would insist on Verification, but not at registration when you can register at 100,000 other casinos without.

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thelastgambler
Visitor
I don't really understand the discussion here. At the end of the day, every casino has to ask for proof of the origin of the money when you get above a certain amount (several thousand euros per month) with the deposits. I've had something like this with Videoslots, Casumo and SlotMillion.

In the end, I showed and explained my earnings every time. If you talk to the support, they are also very receptive to this. However, you should cool it a bit first and not totally grumble at them, that's rather counterproductive. From my point of view, it is not a delaying tactic of the casinos, but their duty, justified by their license.

Certainly, the casinos are not interested in Player protection and money laundering, but for penalties by authorities. If they prescribe something like that, they will do it. Casumo is in my opinion one of the most careful casinos and implements all the requirements mostly very meticulously, which is sometimes much more annoying for me as a player.

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Anonym
thelastgambler wrote on 06/07/2018 at 06:33: I don't really understand the discussion here. At the end of the day, every casino has to ask for proof of the origin of the money when you get above a certain amount (several thousand euros per month) with your deposits. I've had something like this with Videoslots, Casumo and SlotMillion.

In the end, I showed and explained my earnings every time. If you talk to the support, they are also very receptive to this. However, you should cool it a bit first and not totally grumble at them, that's rather counterproductive. From my point of view, it is not a delaying tactic of the casinos, but their duty, justified by their license.

Certainly, the casinos are not interested in Player protection and money laundering, but for penalties by authorities. If they prescribe something like that, they will do it. Casumo is in my opinion one of the most careful casinos and implements all the requirements mostly very meticulously, which is sometimes much more annoying for me as a player.

That is also understandable, if it were always handled where.

However, the critics are concerned that this review took place in the case of the thread creator only when he wanted to pay out.

And strangely enough, that is often exactly the case. If he had still wanted to pay in, there would have been no check.

LG

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Born4Nothing
Rookie
A check of the players should actually always take place and that before one takes part in the game operation.

But you don't do this because you scare away potential players and earn less money. Rather all payments accepted and only with disbursement - there everyone will immediately strive for it - proofs demand.

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S****8
Born4Nothing wrote on 06/07/2018 at 11:15: A check of the players should actually always take place and that before participating in the game.

But you don't do this because you scare away potential players and earn less coal. Rather all payments accepted and only with disbursement - there everyone will immediately strive for it - evidence demand.

i also find ... Casinos should be taken into the obligation,that before you can Deposit at all, must verify completely!
Then there are no discussions in such cases!

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s****e
But then the casinos would have one less delaying tactic, and fewer people would
would gamble away their wins
That is why this is utopia!

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andy1982nrw
Rookie
Example: Oh that's nice "Mrs. Becker" that you have won 10,000 € with us.
But, since you only have a mini-job and are otherwise unemployed, we can not pay you the money! because the 50 € for the Deposit, unfortunately, they may not have!
So can a casino but very nice rausreden when it comes to a win
How do they calculate that? Up to 1000 € income I may win 400 € Up to 2000 € 800 € and so on?
So I find so far comes that still!
I could e.g. only prove that I play with the wins and make from it sometimes more sometimes less money.

So I would send your income what you have earned with the self-employment all somehow written e.g. bank statements.
And if you then say you get e.g. only 3000 € I would file a complaint because I think nothing they can not pay you so simple is not


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