After they have dragged out my withdrawal so long and have demanded all kinds of documents, although I had already proved everything and even yesterday was still in the chat with someone who told me I still had to show a statement of my credit card, where at the same time the connection to my bank must be recognized on it, although I have repeatedly said that I had a MasterCard of fee-free, which was in no way related to my bank account, I see just now when logging in that my account is verified.
Now the kicker. I have yesterday from my 1000 euros down to 150 euros gambled, which annoyed me anyway and today I can suddenly pay out, although they actually still required the one document? Coincidence?
I have finished with the shit store. Will pay out and then never again and close my account.
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G****e
verified
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Casumo payout problems
5th Jan. 2020, at 04:27 pm CET#26
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Makbarbrother wrote on 05.01.2020 at 15:53: After they have dragged my withdrawal so long and have required all kinds of documents, although I had already proved everything and even yesterday was still in the chat with someone who told me I still have to show a statement of my credit card, where at the same time the connection to my bank must be seen on it, although I have repeatedly said that I had a MasterCard from fee-free, which was in no way related to my bank account, I see just now when logging in that my account is verified.
Now the kicker. I have yesterday from my 1000 euros down to 150 euros gambled, which annoyed me anyway and today I can suddenly pay out, although they actually still required the one document? Coincidence?
I have finished with the shit store. Will pay out and then never again and close my account.
Well that you have gambled it away is not the casino his fault. But you are now verified so why close the account?
I think you did not read carefully.
I said that all the last days the status of Verification was the same, namely not yet completed, and supposedly they would wait for the credit card statement. Until then, I have not touched the 1000 euros.
Yesterday I gambled down to the small amount and lo and behold suddenly I can pay out. The bank statement is apparently no longer needed now.
@Makbarbrother Hi, so why you could pay out now is because up to a certain sum can pay out without verification. Believe between 10-900 euro am not quite sure.
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A****0
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Casumo payout problems
5th Jan. 2020, at 08:18 pm CET#29
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@Markbarbrother,
i can only say that Casumo is a very good, serious casino. The Verification and the documents that you have to send first, that is quite normal, and even with smaller payouts of about 50 euros win nothing is paid out without prior verification.
Well, however, I must say that I had online neither at Casumo nor elsewhere payouts or wins of more than 200 euros. Once I had won with only 10 euros well over 700 euros, but that was in another casino. I got there also only 100 euros actually paid out, about 600 euros were simply deleted. Even to withdraw the 100 euros, numerous documents were necessary.
No casino just gives you a lot of money, especially with such high wins, they are just careful and check everything very carefully.
Such a win of over 1,000 euros, that happens maybe once in a lifetime, otherwise you will only lose. So even if you did not get the 1,000 euros, after all, 150 euros is still a lot of money, with which you can be satisfied. Even if you had received the 1,000 euros from Casumo, how long would the money have lasted with you? Within a few days you would have gambled it away again somewhere else.
Anyway, you should always verify yourself first and wait for the confirmation of the casino before you Deposit a cent. And with wins of over 1,000 euros you do not need to expect anyway, because it is relatively certain that you will never get the money. Therefore, rather deposit 10 euros and stop when you have 10 or 20 euros plus, there are usually no problems with most casinos, and the win is paid out within a few hours.
Too bad that you have gambled away so much money again, but Casumo can really nothing for it. With me was always paid out directly, once I had ne wrong credit card specified for withdrawal, even then the money was not gone, 2 days later back on my Casumo account, and it could again be paid out directly to the right card.
With the Live Chat, I have never had any problems, everything has always been clarified super fast and they were always friendly and helpful.
Nevertheless, all the best and good luck furthermore.
Casumo payout problems
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he was but now already in the chat... read everything
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Casumo payout problems
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Damn axe, you're right I was only on the first page because I didn't see the second, lol. Well time for bed.
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Casumo payout problems
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Casumo payout problems
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Now the kicker. I have yesterday from my 1000 euros down to 150 euros gambled, which annoyed me anyway and today I can suddenly pay out, although they actually still required the one document? Coincidence?
I have finished with the shit store. Will pay out and then never again and close my account.
This post has been translated automatically
Casumo payout problems
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Well that you have gambled it away is not the casino his fault. But you are now verified so why close the account?
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Casumo payout problems
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I said that all the last days the status of Verification was the same, namely not yet completed, and supposedly they would wait for the credit card statement. Until then, I have not touched the 1000 euros.
Yesterday I gambled down to the small amount and lo and behold suddenly I can pay out. The bank statement is apparently no longer needed now.
This post has been translated automatically
Casumo payout problems
Nobody has liked this post so far
This post has been translated automatically
Casumo payout problems
Nobody has liked this post so far
i can only say that Casumo is a very good, serious casino. The Verification and the documents that you have to send first, that is quite normal, and even with smaller payouts of about 50 euros win nothing is paid out without prior verification.
Well, however, I must say that I had online neither at Casumo nor elsewhere payouts or wins of more than 200 euros. Once I had won with only 10 euros well over 700 euros, but that was in another casino. I got there also only 100 euros actually paid out, about 600 euros were simply deleted. Even to withdraw the 100 euros, numerous documents were necessary.
No casino just gives you a lot of money, especially with such high wins, they are just careful and check everything very carefully.
Such a win of over 1,000 euros, that happens maybe once in a lifetime, otherwise you will only lose. So even if you did not get the 1,000 euros, after all, 150 euros is still a lot of money, with which you can be satisfied. Even if you had received the 1,000 euros from Casumo, how long would the money have lasted with you? Within a few days you would have gambled it away again somewhere else.
Anyway, you should always verify yourself first and wait for the confirmation of the casino before you Deposit a cent. And with wins of over 1,000 euros you do not need to expect anyway, because it is relatively certain that you will never get the money. Therefore, rather deposit 10 euros and stop when you have 10 or 20 euros plus, there are usually no problems with most casinos, and the win is paid out within a few hours.
Too bad that you have gambled away so much money again, but Casumo can really nothing for it. With me was always paid out directly, once I had ne wrong credit card specified for withdrawal, even then the money was not gone, 2 days later back on my Casumo account, and it could again be paid out directly to the right card.
With the Live Chat, I have never had any problems, everything has always been clarified super fast and they were always friendly and helpful.
Nevertheless, all the best and good luck furthermore.
LG Andy_1980
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