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Deposit and withdrawal methods: Casumo does not pay out

Topic created on 23rd Dec. 2019 | Page: 1 of 2 | Answers: 15 | Views: 3,672
Spirit90

Casumo does not pay out

23rd Dec. 2019, at 09:28 am CET#1
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Hello everyone, the following problem

I have deposited several times at Casumo and also lost. 1 Deposit happened by mistake through my daughter's savings account (who is a minor). This account is on top in online banking and I am on next

After this deposit I still did deposits from my account

Now I won 1200€ last night and wanted to get it paid out

This morning I received another email with Verification, and the reference to my daughter's account

Sent everything in, now they closed my account and blocked my account. They only transferred back the money from the savings account according to the email. (30€)

Is there anything else I can do ? Has anyone had such a situation

Lg

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illmnzi
Rookie

Casumo does not pay out

23rd Dec. 2019, at 09:36 am CET#2
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When you "accidentally" deposited from your child's account, you gave Casumo a free pass to let you continue depositing without having to pay out any win.

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Anonym

Casumo does not pay out

23rd Dec. 2019, at 10:08 am CET#3
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You're not honestly wondering about that, are you? I just hope the Deposit from the daughter's savings account was really an accident and not the work of a gambling addict

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MarcT22186
Expert

Casumo does not pay out

23rd Dec. 2019, at 10:19 am CET#4
1 Like

Liked this post: G****e
jimpanse wrote on 12/23/2019 10:08 AM
You're not honestly wondering about this, are you? I just hope the Deposit from the daughter's savings account was really an oversight and not the work of a gambling addict.

This

How can I accidentally transfer money from the daughter's savings account via online banking?
Sorry, this sounds 0 credible to me. For one thing, why isn't the savings account in your daughter's name, for another, why is it active with you in Online Banking?

To the question from the OT: No you have no chance to get the money

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Mo1985
Amateur

Casumo does not pay out

23rd Dec. 2019, at 10:47 am CET#5
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illmnzi wrote on 12/23/2019 09:36: When you "accidentally" deposited from your child's account, you gave Casumo a free pass to let you continue depositing without having to pay out any win.

Why always so negative about the OCs?

How is Casumo supposed to know who owns the initial Deposit account before they verify?

How here once again tries to make a victim out of a perpetrator... unbelievable.

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Spirit90

Casumo does not pay out

23rd Dec. 2019, at 10:53 am CET#6
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Thanks for the feedback. It was accidental and not the work of a gambling addict. My daughter is still a minor and of course her savings account goes through my account. It was only one Deposit due to this. Please don't judge me right away... it definitely won't happen to me again

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G****e

Casumo does not pay out

23rd Dec. 2019, at 11:15 am CET#7
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Again, I would not Deposit at Casumo. Was your mistake so Casumo does everything right according to terms and conditions. Sorry but is just so. Merry Christmas 😃
And that you can do from a savings account of a minor online banking sounds funny. Hm well

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illmnzi
Rookie

Casumo does not pay out

23rd Dec. 2019, at 11:39 am CET#8
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Mo1985 wrote on 12/23/2019 at 10:47 am
Why always so negative about OCs?

How is Casumo supposed to know who owns the initial Deposit account before they verify?

How here once again tries word from a perpetrator to make a victim... inconceivable.

To 1: I have not

To 2: you register with a first and last name at the casino.

To 3: see "To 1".

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Slothot
Amateur

Casumo does not pay out

23rd Dec. 2019, at 12:33 pm CET#9
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Yes, there is such a thing. My children's junior accounts also show up in my online banking
This can happen...

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Anonym

Casumo does not pay out

24th Dec. 2019, at 03:21 pm CET#10
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Here teilweiße not only the devil is painted on the wall, no you make here sometimes ne right art figure from it

So what can happen ^^


Why the Th but because error has not immediately reported to the OC, THAT remains the mystery

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