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Deposit and withdrawal methods: Casino is not debited

Topic created on 31st Aug. 2019 | Page: 1 of 2 | Answers: 11 | Views: 3,526
Sonja31
Rookie

Casino is not debited

31st Aug. 2019, at 09:22 am CEST#1
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Hello,

maybe you can help me, and indeed I have at the beginning of August (08.08.2019) with my credit card (advenzia) in the online casino (Fairplay) deposited several times 50 euros so far so good, but that is simply not debited BUT my wins were obviously credited but until today no transactions of the debits show up, has ever had one of you, should I call there?

LG Sonja

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upola
Legend

Casino is not debited

31st Aug. 2019, at 10:38 am CEST#2
1 Like

Liked this post: Avatar von Insa24 Insa24
Be happy and cancel your credit card there (don't know if you can do that)

Play elsewhere, but not with the same casino group.

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Sonja31
Rookie

Casino is not debited

31st Aug. 2019, at 07:13 pm CEST#3
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Well, then they will come sooner or later and want to have the deposits, I just find it extremely strange that the wins were booked and the deposits were not

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Anonym

Casino is not debited

14th Sep. 2019, at 06:49 pm CEST#4
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I have a similar case. Deposited around 50 euros via bunq (credit card) at Fairplay Casino a few weeks ago and cashed out a little over 100 euros a few days later. Since then I have not played there.

Now the Deposit amount was credited to me again by bunq. Upon request, I was told by bunq support that the "merchant" (so as I understand it the Fairplay Casino) refunded the amount. So the refund did not come from bunq.

What came out in the end for you with the story?

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Sonja31
Rookie

Casino is not debited

14th Sep. 2019, at 09:29 pm CEST#5
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Hello, it was still nothing debited do not know what's going on there, maybe they just need a long time, that's funny that the wins have been credited, I also called MasterCard who unfortunately did not understand what I meant after 10 min I hung up and thought to myself that I just wait...

Lg

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Anonym

Casino is not debited

16th Sep. 2019, at 07:17 pm CEST#6
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I received the following mail today:


Unfortunately we have experienced some technical difficulties with specific credit card deposit(s) that you have previously made on www.fairplaycasino.com. For these deposits, you did successfully receive the funds in your Fairplay Casino account, but the money was never charged to your credit card/bank account.

In the coming days, you will see new transactions from 'FPOGamblingLTD' appear on your credit card statement. Please, don't be alarmed by these transactions, since these refer to deposits you already made in the past.

The money will be withdrawn in the next few days.

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Sonja31
Rookie

Casino is not debited

16th Sep. 2019, at 08:37 pm CEST#7
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Also got an email today Would have been too good if they had forgotten us 😀

Lg

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Anonym

Casino is not debited

16th Sep. 2019, at 09:19 pm CEST#8
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Sonja31 wrote on 16/09/2019 at 20:37: Got an email today too would have been too good if they forgot us 😀

Lg

Unfortunately true. I had already made myself a little bit of hope

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Anonym

Casino is not debited

17th Sep. 2019, at 04:31 am CEST#9
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I also got the mail today and that's fine too
Fairplay Casino is a decent casino and if you play you can pay for it
Especially if you have won and paid out anyway...

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Sonja31
Rookie

Casino is not debited

17th Sep. 2019, at 07:22 am CEST#10
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Yes of course you are entitled to the money, and it was also clear to me that you debit it sooner or later

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