Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Deposit and withdrawal methods: Casino Club does not pay out

Topic created on 20th May. 2019 | Page: 1 of 1 | Answers: 0 | Views: 1,435
Ich6688

Casino Club does not pay out

20th May. 2019, at 12:01 pm CEST#1
0 Likes

Nobody has liked this post so far
Hello all

I would appreciate info if anyone had the same problem

I have been registered in CC for many years and am a VIP member. The last years (would say so 3 years) I had not played there. Since a few months I play again and have me almost 3 weeks ago again the 1st withdrawal for years made (2500), which was also processed within 4 hours and arrived at me. The next day I wanted to make next withdrawal and after 3 days it was not yet processed but still the status open, so that I could cancel at any time by itself. Had then inquired and they said that it can take up to 4 working days. Thought me first okay....and it was also in the agbs. After the 5th working day it was still open and I asked again. From the VIP team then meant that it could delay because of the weekend something. When Monday was again nothing on it, I asked again and they said that the financial department is still processing my withdrawal and can not tell me but how long it takes. Only that some payments go quickly and some would take a while. Meanwhile, it is 2 weeks and my payment is still open and today it said again the same....namely that it is unfortunately still being processed. What should I think of this? Actually, as a VIP member you get the payout even faster than the max. 4 days that have long since passed. The first payout after years worked last time without problems on the same day.... but this now is simply not processed without any information. It always says only that it is still in processing and I do not understand the problem to carry out the payout

This post has been translated automatically

Hot Topics23rd Dec. 2024 at 11:10 am CET

Watch-out
0
Gossip
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately