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Deposit and withdrawal methods: QueenVegas 10 thousand payout

Topic created on 22nd Jul. 2019 | Page: 1 of 1 | Answers: 8 | Views: 1,599
Tzittro
Visitor
Hello,

I have last week Wednesday evening 10 thousand euros won at QueenVegas. I then immediately requested the payout I could only pay out 5 thousand because that is the max limit what you can pay out at once first and when it is processed the next 5 thousand.

Now my question in the agbs is that you have a longer waiting time with the processing of my payout for higher wins from 5 thousand and payouts of 5 thousand now I'm waiting a good 5 days until something happens but still does nothing, has one experience how long it takes for higher payouts and winnings?

I also got the next day so Thursday a congratulatory email to my win, etc.. But still no answer to the waiting time

Hope I can answer my question

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Anonym
What's so hard about asking support? Do we work in this casino? Does every member have to read the terms and conditions so they can answer your question?

If you're going to go to the trouble of starting a thread, why don't you just take this time to contact the casino?

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Tzittro
Visitor
capriz wrote on 07/22/2019 at 20:31: What's so hard about asking support? Do we work in this casino? Does every member have to read through the T&Cs so she can answer your question?

If you're already going to the trouble of opening a thread, why not use that time to just contact the casino?

Asking because there has been no response from them since last Thursday. Would not turn to you here if they had already answered my question.

Maybe someone has experience in this casino also already times a higher payout and can tell me if this is normal with the longer waiting time and how long it took with someone

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hd123
Rookie
So not directly at Queen Vegas I once won 4500 euros, but at Euromania is but from the same casino group. Since I have paid out on Skrill and it was the next day on my Skrill account on it. Bank transfer I have no plan.

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Tzittro
Visitor
hd123 wrote on 22/07/2019 at 20:52: So not directly at Queen Vegas I have once won 4500 euros, but at Euromania is but from the same casino group. Since I have paid out on Skrill and it was the next day on my Skrill account on it. Bank transfer I have no plan.

It's about that in the terms and conditions says wins from 5 thousand and payout from 5 thousand get a special check and therefore it takes what longer, but how long can not tell me anyone waiting for 5 days that there is what happens

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hd123
Rookie
The bank transfer can take 3-10 days, the support told me then

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hd123
Rookie
So if nothing happens until then, contact the support and set them a deadline

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Tzittro
Visitor
hd123 wrote on 22/07/2019 at 21:05: So if nothing moves until then then contact the support and set them a deadline.

That is not even processed with them. Had otherwise also often times a payout with those although never so high but was always the next day on the account

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hd123
Rookie
Then just go to the chat and ask there until you get an answer because otherwise I have no plan

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