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Deposit and withdrawal methods: Can Klarna claim money retroactively? (Page 3)

Topic created on 12th Jul. 2019 | Page: 3 of 3 | Answers: 28 | Views: 12,846
Reskim
Experienced
How the heck can you cancel, "immediately" I've never heard before

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Mark005
Rookie
Are you sure? Then I would take my chances..but a possible lawsuit would be my downfall, then I can pack up...

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G****e
Reskim wrote on 07/18/2019 at 16:28: How the heck can you cancel, "immediately" I've never heard before

Ditto, do not understand how that should work

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Mark005
Rookie
I think that only works with bad banks like Commerzbank, which always post everything very late. You virtually request the transfer, which also goes through because there is money, but it is really booked only partly 2 days later. If there is no more money at the time, they do not carry out the transfer, although the money has long been gambled away.

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tEquilA
Amateur
Kleinkariert wrote on 13.07.2019 at 12:48
Then ask Klarna, there is of course always the possibility that subsequently the money is still posted. Nevertheless, keep up, if necessary to the bank and look that you get the amount again.

If it was today, there is a high chance that it will be solved Monday to the usual booking period of the bank and the money still appears in the casino account. Most casino supporters are simply not properly trained for this, it also happened to me once at Videoslots, the supporter said he sees no Deposit but I should wait for now mostly solves the problem on the next business day. And so it was then also, has been annoying anyway.

Has nic to do with the actual topic, but aprospos untrained support: I wanted to accept a bonus somewhere, did not work, code invalid. Asked support. Answer: Bonus invalid for months. Then the question of where I have the code at all? Answer: From your website, it says so big. Support: No, it does not say, is invalid for months.
KeinenAhnung what that was for'n dreamer.

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Maximus_Winnus
Experienced
I currently have a curious case with Sofort GmbH. When I wanted to Deposit on Neteller a few hours ago it did not work and I got the following message:

"You are receiving this requested email from Sofort, because one or more
Transfers with Sofort according to our system could not be booked yet
could be posted. Please make sure that the below mentioned transfer(s) has been posted to your
Has been posted to your online banking account."
...
"If the transfer(s) have NOT been executed, please execute the transfer(s) manually
Transfer(s) manually. Please make sure that the recipient (account holder), reason for transfer and amount thereby exactly match the above data.
Otherwise the service cannot be activated and you will not be able to use Sofort as a payment method
You will not be able to use Sofort as a means of payment."

It is about two smaller amounts that I had deposited at Neteller and MuchBetter over the weekend. Of course, my account was funded and I had to confirm the transactions with a TAN, as usual.

The strange thing is that I can't actually find the two transactions in my checking account, but the money has arrived at the recipients. I haven't found any chargebacks either. Could it perhaps be that Sofort did not debit my account due to a technical glitch? That is, I would owe them the money
However, I am supposed to transfer both amounts to Neteller and Muchbetter respectively. This makes no sense to me somehow, because the money has arrived on both e-wallets and I am there apparently not in the negative?

Have you ever had this exact case and what did you do?

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MarcT22186
Expert
Maximus_Winnus wrote on 09.01.2020 at 02:11: I currently have a curious case with Sofort GmbH. When I wanted to Deposit on Neteller a few hours ago it did not work and I got the following message:

"You are receiving this requested email from Sofort because one or more
Transfers with Sofort according to our system could not be booked yet
could be posted. Please make sure that the below mentioned transfer(s) has been posted to your
Has been posted to your online banking account."
...
"If the transfer(s) have NOT been executed, please execute the transfer(s) manually
Transfer(s) manually. Please make sure that the recipient (account holder), reason for transfer and amount thereby exactly match the above data.
Otherwise the service cannot be activated and you will not be able to use Sofort as a payment method
You will not be able to use Sofort as a means of payment."

It is about two smaller amounts that I had deposited at Neteller and MuchBetter over the weekend. Of course, my account was funded and I had to confirm the transactions with a TAN, as usual.

The strange thing is that I can't actually find the two transactions in my checking account, but the money has arrived at the recipients. I haven't found any chargebacks either. Is it possible that Sofort did not debit my account due to a technical glitch? That is, I would owe them the money
However, I am supposed to transfer both amounts to Neteller and Muchbetter respectively. This makes no sense to me somehow, because the money has arrived on both e-wallets and I am there apparently not in the negative?

Have you ever had exactly this case and what did you do?

In short, yes and transfer manually as indicated and all is well

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Kleinkariert
Expert
Maximus_Winnus wrote on 09.01.2020 at 02:11: I currently have a curious case with Sofort GmbH. When I wanted to Deposit on Neteller a few hours ago it did not work and I got the following message:

"You are receiving this requested email from Sofort because one or more
Transfers with Sofort according to our system could not be booked yet
could be posted. Please make sure that the below mentioned transfer(s) has been posted to your
Has been posted to your online banking account."
...
"If the transfer(s) have NOT been executed, please execute the transfer(s) manually
Transfer(s) manually. Please make sure that the recipient (account holder), reason for transfer and amount thereby exactly match the above data.
Otherwise the service cannot be activated and you will not be able to use Sofort as a payment method
You will not be able to use Sofort as a means of payment."

It is about two smaller amounts that I had deposited at Neteller and MuchBetter over the weekend. Of course, my account was funded and I had to confirm the transactions with a TAN, as usual.

The strange thing is that I can't actually find the two transactions in my checking account, but the money has arrived at the recipients. I haven't found any chargebacks either. Is it possible that Sofort did not debit my account due to a technical glitch? That is, I would owe them the money
However, I am supposed to transfer both amounts to Neteller and Muchbetter respectively. This makes no sense to me somehow, because the money has arrived on both e-wallets and I am there apparently not in the negative?

Have you had this exact case before and what did you do?

Sofort/Klarna has as far as I know also a Live Chat (at least I have used it more often), there you can ask the question directly.

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gamble1
Icon
Seems that the bank has not executed it

Why you should transfer to the respective places ? Simply because you owe them the money Sofort Kassiert only a commission for the transactions they have at no time your money actually the mediate only

Edit: Yes, you can also cancel Sofort transactions if you before sending the transfer at his bank a costly transfer callback executed but beware there is no guarantee that it works and the banks can be paid alone the attempt with 10-20 €

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