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Deposit and withdrawal methods: Can Klarna claim money retroactively? (Page 2)

Topic created on 12th Jul. 2019 | Page: 2 of 3 | Answers: 28 | Views: 12,787
Newcomer
Rookie
I have rather the other way around the problem. Two payments are canceled in the middle of the process but still debited to my account. Since 2 weeks no chargeback. Will this still what?

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Dutch78
Expert

Newcomer wrote on 07/12/2019 at 19:05: I have rather the other way around the problem. Two payments are canceled in the middle of the process but still debited to my account. Since 2 weeks no chargeback at all. Will this still what?

I do not know, but so everything somehow always balances out

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Kleinkariert
Expert
Newcomer wrote on 07/12/2019 at 19:05: I have rather the other way around the problem. Two payments are canceled in the middle of the process but still debited to my account. Since 2 weeks no chargeback at all. Will this still what?

Sometimes yes, but most of the time you have to do the work yourself and inquire (at the casino and if they don't respond inquire at Klarna). If the casino is crooked, file a complaint with the MGA/... or Affiliate sites with a problem resolution option.

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Newcomer
Rookie
Kleinkariert wrote on 07/12/2019 at 8:08 pm
Sometimes yes, but most of the time you have to do your own work and inquire (with the casino and if they don't respond inquire with Klarna). If the casino is crooked, file a complaint with the MGA/... or Affiliate sites with problem solving capabilities.

Casino plays dumb... shows Deposit as cancelled and refers to the bank

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Kleinkariert
Expert
Newcomer wrote on 07/12/2019 at 20:28
Casino plays dumb... shows Deposit as Gecancelt and refers to bank.

Then ask Klarna, there is of course always the possibility that subsequently the money is still posted. Nevertheless, keep up, if necessary to the bank and look that you get the amount again.

If it was today, there is a high chance that it will be solved Monday to the usual booking period of the bank and the money still appears in the casino account. Most casino supporters are simply not properly trained for this, it also happened to me once at Videoslots, the supporter said he sees no deposit but I should wait for now mostly solves the problem on the next business day. And so it was then also, has been annoying anyway.

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Newcomer
Rookie
Kleinkariert wrote on 13.07.2019 at 12:48
Then ask Klarna, there is of course always the possibility that subsequently the money is still posted. Nevertheless, keep up, if necessary to the bank and look that you get the amount again.

If it was today, there is a high chance that it will be solved Monday to the usual booking period of the bank and the money still appears in the casino account. Most casino supporters are simply not properly trained for this, it also happened to me once at Videoslots, the supporter said he sees no Deposit but I should wait for now mostly solves the problem on the next business day. And so it was then also, has been annoying anyway.

Since 2 weeks no chargeback. It is about 35 euros. Not the world but annoying.

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TMA28
Amateur
Mark005 wrote on 07/12/2019 05:51: Hi guys,
I usually Deposit at casinos with Sofortüberweisung or Klarna. A month ago I did the same, 180 euros were. Two days later (the money was long gambled), I got mail that the Überweusung could not be booked at all and I got the 180 euros back to my account. I could not deposit for 2 weeks by Sofortüberweisung and should transfer the 180 euros to the casino, I was told by Klarna. I never did, the casino I had meanwhile anyway blocked and it never came a reminder or something to my home, Klarna went then after two weeks also again.
Yesterday the same, 350 euros, not been booked, came surprisingly after successful deposit a few days later back to my account.
My question is now: Do you think there is still something coming? The last case was already a month ago. Will someone still demand a payment from me, or can anyone claim it at all because of gambling?

I must say, I do not have a guilty conscience towards the casinos, they have received enough money from me.

So with me the same, can also use no more immediate transfer as long as there is still the amount is open

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Mark005
Rookie
Hello people,
I received a mail today from Betclic with the following content.

We would like to inform you that we have deactivated your account because one or more payments you made to your account via "Sofort" have been cancelled by the account holder with the issuing bank.

While the law allows the legitimate owner of an account that has been fraudulently used by a third party to receive a refund, please be advised that any abuse of this right is a criminal offense that must be reported to the police and may also result in civil and criminal penalties against you.

As "Mangas Gaming Malta Limited" is responsible for the payment of any disputed funds, including fines and penalties, we reserve the right to use all legal means at our disposal to recover any costs incurred as a result of a fraudulent claim, including the reimbursement of any legal fees.

Without prejudice to the foregoing, in the event of any difficulty in payment of your account due to any error or misunderstanding, please contact Betclic Support as soon as possible to provide us with your telephone number and a time and day when we may contact you.

Do not hesitate to contact us at Live Chat from 11:00 am to 6:00 pm should you have any further questions.

If you have any further questions, please do not hesitate to contact us.



Yours sincerely,

Betclic Customer Service





I don't know what to do. Really messed up this month, really big mess and don't have the money to pay back now..do they really have the legal options to go to court on this?

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wettibernd
Expert
I don't know of a single case where a casino from Malta has sued a German player for anything. I wouldn't do anything, I just think that they only boil with water and know exactly that they have no chance to force you to pay in Germany. Even according to European law they would hardly have a hand if you declare yourself addicted to gambling. So don't despair. Wait and see, and if something really comes up you can always go to a lawyer

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Anonym
wettibernd wrote on 18.07.2019 at 15:14: I am not aware of a single case in which a casino from Malta has charged a German player for anything. I would not do anything, just think that they only boil with water and know exactly that they have no chance to force you to pay in Germany. Even according to European law they would hardly have a hand if you declare yourself addicted to gambling. So don't despair. Wait and see, and if something really comes up you can always go to a lawyer.

That's how it is. 👍
@Mark005, you just get panic, but this is only due to the threat of the OC and there is no reason for it. Nothing much can happen to you... relax and let ricochet 😉

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