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Deposit and withdrawal methods: Call Bank - Platin payouts

Topic created on 07th Jun. 2024 | Page: 1 of 2 | Answers: 21 | Views: 2,638
Silvi2020
Amateur
Hello, today I had a nice call from Sparkasse - I have been playing with Platin for a week and have deposited around 2000 euros and paid out around 1500.

He asked what the foreign transfers were and what the 1500 euros were all about.
I told him the truth - but played dumb, saying that I had no idea that it wasn't allowed. He also said that he sees such payments every day and you have to ask whether they are all bookings that I have initiated. He was super nice when I got super panicky and asked what the consequences were - he said it wasn't good and I shouldn't do it, but I shouldn't worry about it now. I think he was overwhelmed by my panic in the end 😂. Supposedly I have nothing to worry about if I leave it alone now. What are your experiences after a call like that - was there anything else when you stopped playing or did you cancel when you told them? I'm really scared, although he was really nice and tried to reassure me.

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Dr-Strange
Top Member
Silvi2020 wrote on 07.06.2024 at 19:07: Hello, today I had a nice call from Sparkasse - I have been playing Platin for a week and have deposited around 2000 euros and paid out around 1500.

He asked what the foreign transfers were and what the 1500 euros were all about.
I told him the truth - but played dumb, saying that I had no idea that it wasn't allowed. He also said that he sees such payments every day and you have to ask whether they are all bookings that I have initiated. He was super nice when I got super panicky and asked what the consequences were - he said it wasn't good and I shouldn't do it, but I shouldn't worry about it now. I think he was overwhelmed by my panic in the end 😂. Supposedly I have nothing to worry about if I leave it alone now. What are your experiences after a phone call like that - was there anything else when you stopped playing or did you get the notice when you disclosed this? I'm really scared, although he was really nice and tried to reassure me.

I also had the call 2 years ago, but already.



Yes Mr. XYZ, sums of Platin have come into your account, we have to take the cow off the ice now, either this was the last time or your account will be terminated.
I was even allowed to have my remaining balance of 2,000 paid out to my savings bank account 😅 After that I let it go via SK Bank.
He then sent me an email with a white list of all providers.

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Silvi2020
Amateur
I'm definitely not going to do it either, oh man... I'm just afraid that something else is coming, he wanted to know what it was.... I couldn't react that quickly. He was also super friendly and said don't worry your account won't be canceled, but you never know... maybe it was just the trainee

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Silvi2020
Amateur

Silvi2020 wrote on 07.06.2024 at 19:16: I will definitely let it go too, oh man... I'm just afraid that something else is coming, he wanted to have information about what it is.... I couldn't react that quickly. He was also super friendly and said don't worry your account won't be canceled, but you never know... maybe it was just the trainee


It was just depositors and withdrawals in the space of a week and not exorbitant sums.

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Dr-Strange
Top Member

Silvi2020 wrote on 07.06.2024 at 19:16: I will definitely let it go too, oh man... I'm just afraid that something else is coming, he wanted to have information about what it is.... I couldn't react that quickly. He was also super friendly and said don't worry your account won't be terminated, but you never know... maybe it was just the trainee

Don't worry about it now, not much will happen if you leave it at that.

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Silvi2020
Amateur

Dr-Strange wrote on 07.06.2024 at 19:18:

Don't worry about it now, not much will happen if you leave it at that.

I hope not, I certainly won't. He even apologized at the end for upsetting me so much "I didn't want to worry her 😂

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Hightower
Top Member
A friend had the same problem with Platin Casino, only that he is with the Volksbank, but the sums were under 1000€ I have to say, I think the German banks were "sprayed" to pay more attention to something like that!!! Therefore I only gamble at casinos with a German license, the 5Sec rule is shit, but I prefer to accept it than theater with the bank

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Silvi2020
Amateur
And has he been dismissed? In the end, he receives a letter from the police.

I have to say that the guy from the bank with me was rather surprised that I panicked so much.
He asked what the payments were and I said: I played on the Internet - he said "okay" and I entered it that way. Only when I asked if I had anything to worry about did he say "well, it's not that uncritical in casinos" and as I said I asked explicitly about the account: don't worry - I also acted mega stupid that I didn't know that and so.....

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gamble1
Icon
Silvi2020 wrote on 07.06.2024 at 20:32: And has he been dismissed? At the end there is still a letter from the police.

I have to say the guy from the bank with me was rather surprised that I got so panicky right away.
He asked what the payments were and I said: I played on the internet - he said "okay" and I entered it that way. Only when I asked if I had anything to worry about did he say "well, it's not that uncritical in casinos" and as I said, I asked explicitly about the account: don't worry - I also acted mega stupid that I didn't know that and so.....

Well, but if he says "I'll enter it like this", it means it's going to another department or he's apparently been instructed to ask your advisor along the lines of "Hey Frank, ask your customer what's going on"


I don't want to scare you now, but I wouldn't relax 100% because as stupid and dumb as this law may be, you have committed a crime and then confessed to it and the bank must now actually report you based on the instruction because you have committed a crime via your bank account

To be honest, I don't know of any tolerance either, they actually have to report it either way

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Silvi2020
Amateur
Yes, that's true - well, I'll see what happens. I can't change it now anyway.

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Silvi2020
Amateur
But now I'm worried - he said I had nothing to worry about and everything was fine. That's why I assumed it was just a warning.

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BigAl87
Amateur
I once transferred €40 back to a colleague at Revolut, I had put "Weapon parts for North Korea" in the subject line just for fun - didn't go down too well. It was a bill from the pub the night before. They really wanted to see import or export documents, didn't know that the intended use had to be specified so precisely.
The end of the story was that both accounts were not authorized for normal payment transactions for 5 days and I had to submit a declaration.
In the past, I often used "hush money" or "for substances for cultivated recreation" as the intended purpose, but nothing ever happened. Of course it was designed to provoke, but what does the bank care who and how much money I transfer to someone?

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frapi07
Elite

Silvi2020 wrote on 07.06.2024 at 21:07: But now I'm already worried - he said I had nothing to worry about and everything was fine. That's why I assumed it was just a warning.

It was an employee of the bank. Of course, he's always nice and polite. They also try to reassure the customer. Completely normal. As gamble1 has already written, the bank has to pass it on. The police will then decide whether they want to question you (in which case they will send you a letter) or not. I would generally not respond to letters - you are unnecessarily incriminating yourself. Important letters arrive in yellow envelopes anyway - of course you shouldn't ignore them.

If things go badly, your account will be terminated. But it's not the end of the world. You have plenty of banks to choose from, which may even be cheaper. I'm also with Sparkasse and pay €8.50 a month in account fees! That's a lot - other banks are definitely cheaper. But I'm still with them because the bank is 2 minutes away from me. So if I need cash or need to do something (which I can't do through online banking, for example), the proximity of the bank is really a blessing.

Let it come to you and it's best not to think about it. If something comes, then something will come and if not, then not. Worrying and panicking now won't get you anywhere.

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gamble1
Icon
Silvi2020 wrote on 07.06.2024 at 21:07: But now I'm already worried - he said I had nothing to worry about and everything was fine. That's why I assumed it was just a warning.

I've already replied to you and can only say it again very clearly - please don't go crazy! It wasn't my intention to make you panic now, I just wanted to point out that you shouldn't just ignore the whole thing for the reasons I mentioned, but nothing has happened yet


Should it be forwarded and not slip through because they take care of other things 24/7 I think your depositor story is too small for a prosecutor to charge anyone at all, as I said it was only important not to give you false hope because of the employee's statement because they have power when it comes to you and your account but some things simply exceed the salary class of a normal employee and again the great departments come into play which of course in the interest of the bank or the company do not simply ignore any requirement of the state

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Muschmusch
Amateur

BigAl87 wrote on 08.06.2024 at 00:21: I once transferred 40€ back to a colleague at Revolut, for fun I had entered "Weapon parts for North Korea" in the subject line - didn't go down so well. It was a bill from the pub the night before. They really wanted to see import or export documents, didn't know that the intended use had to be specified so precisely.
The end of the story was that both accounts were not authorized for normal payment transactions for 5 days and I had to submit a declaration.
In the past, I often used "hush money" or "for substances for cultivated recreation" as the intended purpose, but nothing ever happened. Of course it was designed to provoke, but what does the bank care who and how much money I transfer to someone?

You're tough 🤣🤣🤣🤣

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