Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Deposit and withdrawal methods: Betsson has blocked my account due to a withdrawal

Topic created on 02nd Jan. 2020 | Page: 1 of 2 | Answers: 11 | Views: 3,059
Nadinash

Betsson has blocked my account due to a withdrawal

2nd Jan. 2020, at 10:46 am CET#1
0 Likes

Nobody has liked this post so far
Hey,
Betsson just locked my account because I wanted to make a withdrawal. I had deposited 50euro and won 400euro and wanted to withdraw it. Due to the holidays it took a while. Today I could not log in, contacted the support. They wrote

We will contact you today on behalf of our finance department regarding your withdrawal attempt.

We have noticed that your last activity on your account was not from the country you are registered with. Therefore, we would like to ask you to provide us with an explanation and also confirm that you were active abroad.

I was not abroad and have told them so, unfortunately no more answer... had anyone this before?

Love greetings
Nadine



This post has been translated automatically

Max1303
Experienced

Betsson has blocked my account due to a withdrawal

2nd Jan. 2020, at 11:15 am CET#2
0 Likes

Nobody has liked this post so far
Through which medium did you play? Did you use vpn?

This post has been translated automatically

Matthias
Expert

Betsson has blocked my account due to a withdrawal

2nd Jan. 2020, at 11:44 am CET#3
0 Likes

Nobody has liked this post so far
Do you have a virus scanner installed on your PC, such as Kaspersky? There is a feature called Private Browsing.
This disguises your IP address and makes it look as if you are abroad.
If you are certainly not abroad, this could be a cause of the problems with Betsson.
Don't think that they are intentionally trying to scam you for 350 euros net profit.

This post has been translated automatically

Klempo77
Expert

Betsson has blocked my account due to a withdrawal

2nd Jan. 2020, at 11:48 am CET#4
0 Likes

Nobody has liked this post so far
My money is also on vpn

Yes, this is disadvantage if you want to play locked games 😊😊

I'm not saying that TE did it, just what can happen when using vpn and possible win

This post has been translated automatically

Nadinash

Betsson has blocked my account due to a withdrawal

2nd Jan. 2020, at 11:50 am CET#5
0 Likes

Nobody has liked this post so far
Max1303 wrote on 02.01.2020 at 11:15: Through which medium did you play? Did you use vpn?

Through my phone I played and I do not even know what VPN is

This post has been translated automatically

G****e

Betsson has blocked my account due to a withdrawal

2nd Jan. 2020, at 11:53 am CET#6
0 Likes

Nobody has liked this post so far
Nadinash wrote on 02.01.2020 at 11:50 am
About my phone I played and I don't even know what VPN is

😂😂👍

This post has been translated automatically

Matthias
Expert

Betsson has blocked my account due to a withdrawal

2nd Jan. 2020, at 11:56 am CET#7
0 Likes

Nobody has liked this post so far
Please go to https://www.wieistmeineip.de with your cell phone and tell us which country is recognized

This post has been translated automatically

Nadinash

Betsson has blocked my account due to a withdrawal

2nd Jan. 2020, at 12:07 pm CET#8
0 Likes

Nobody has liked this post so far
Matthias wrote on 02.01.2020 at 11:56: Please go to https://www.wieistmeineip.de with your cell phone and tell us which country is recognized

Germany is there

This post has been translated automatically

Anonym

Betsson has blocked my account due to a withdrawal

2nd Jan. 2020, at 01:05 pm CET#9
0 Likes

Nobody has liked this post so far
Do you live near the border by any chance? Did you play when you were logged into a wifi?

I would almost put my hand in the fire for Betsson...

This post has been translated automatically

Nadinash

Betsson has blocked my account due to a withdrawal

2nd Jan. 2020, at 01:11 pm CET#10
0 Likes

Nobody has liked this post so far
Totoro wrote on 02/01/2020 at 13:05: Do you live near the border by any chance? Did you play when you were logged into a w-lan?

I would almost put my hand in the fire for Betsson....

No I don't live close to the border, I used my wifi at home yes.

This post has been translated automatically

Hot Topics23rd Nov. 2024 at 05:54 am CET

World
0
Offline Casinos
0
Casino Games
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately