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Deposit and withdrawal methods: Bank transfer payout / error message ERROR (Page 2)

Topic created on 04th Feb. 2023 | Page: 2 of 2 | Answers: 26 | Views: 3,012
Langhans_innen
Expert
If they had wanted to rip you off, the first 800€ would certainly not have come easily and quickly. I would write off nothing...there seems to be a technical problem and the chat does not seem to be the very best. How exactly you should proceed now, I also do not know. More than to present your problem again and again, until you get to someone who takes care of the matter competently and purposefully, will probably not be feasible at the moment. You always write from the chat...there are surely mail addresses (info / support or similar) where you could describe the case with screenshots, right?

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Lil1212
Visitor
Dear Langhans, I have already done all that . Every day the support gets a mail from me . Sometimes I get an answer and sometimes not. In any case, the answers do not bring me further. What I am not so used to from other game sites.

Then it's wait until the never-never day 😝

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Lil1212
Visitor
Screenshot I have also sent countless .

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Lil1212
Visitor
Your tips sound almost like the people from the casino itself 😛😛😛😛☺️

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Langhans_innen
Expert

Lil1212 wrote on 08.02.2023 at 13:11: Your tips sound almost like the people from the casino itself 😛😛😛😛☺️

I guess I'd better keep those to myself in that case. Unfortunately, I'm not the superman with all the patent solutions in the drawer, you seem to be looking for But you're already doing...good luck

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Anonym
1) So I can't get to the casinounlimited page, instead I have to use "casinounlimited816959". According to guru it has a good reputation, belongs to Buto LTD. and it has the Strong license from Gibraltar.

However, this is nonsense. Firstly, the casino belongs to Geeka Cooperation and in my opinion it has no apparent license . Accordingly, they could be intentionally putting obstacles in your way. This is also mentioned on the site
https://ibb.co/dbzsgNk

If this is a mistake, you can contact the licensor, they will definitely help you. This is the Gibraltar Licensing Authority

2) The following is probably what you mean by the error;
https://ibb.co/KLnvzrn Send the screenshot to the support.

Translated this means for me that you either...
a) you do not have sufficient funds. Possibly you still have a bonus open and must convert your money
b) that you are currently not entitled to a withdrawal authorization because you have reached the withdrawal limit.


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Lil1212
Visitor
That was not meant badly @Langhans that was just my way to be funny .

So I have not used any bonus. And what do you mean by withdrawal limit ? One has a withdrawal limit of 800€ on the day . But other limits are not known to me. Does not make sense to me if you " win " such amounts and you then come over a limit .
It's all both not applicable. And the support I have sent the screenshot x times .

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Lil1212
Visitor
I can't open the two on the left ..

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Anonym
Lil1212 wrote on 02/08/2023 at 23:02: I can't open the two links ..

Link 1: https://picr.eu/i/WLtVY
Meanwhile, it can be ruled out that the casino has a valid license.
Link 2: https://picr.eu/i/WL3SS
The Second link is more important, because this could refer to the error. Any number that exceeds 0 in the payout will lead to the error. But I am anything but a computer scientist, these are only speculations.

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Lil1212
Visitor
But thank you for your information royal777... how can I understand that with the 0 surpasses . So if they have no valid license, then I can also forget the money. Aufjedenfall I have written to them the link you sent me from "Gibraltar"

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Counter
Experienced

Lil1212 wrote on 09/02/2023 at 22:09: But thank you for your information royal777... how can I understand with the 0 surpasses . So if they have no valid license, then I can also forget the money . Aufjedenfall I have written to them the link that you sent me from" Gibraltar "

The screenshot you shared on 6.2. should actually contain text content. Unfortunately, these seem to be generally not or not defined in the language used. But at least a technical support should be able to do something with the error code. This is not possible from the outside.

Should it really be the SQL error message suspected here, then the message only says that a not expected value was used. Regarding 0, it only says that the error occurs if the value is less than 0, which means that negative values are not accepted. And also no too high or unexpected values. Of course, this says nothing about the meaning, use and origin of the value.


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Lil1212
Visitor
Hello,

a miracle has happened. After a long back and forth, the support has now paid me 500€. They can do that too. Although I said the remaining balance. I looked at my player account and there is actually the payout. Now they just have to understand that I want to have the rest paid out. I was today namely almost ready to torch all there

LG

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