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Deposit and withdrawal methods: Bank transfer chargeback

Topic created on 01st May. 2019 | Page: 1 of 1 | Answers: 0 | Views: 1,094
gamble1
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Bank transfer chargeback

1st May. 2019, at 12:41 pm CEST#1
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Hello dear something happened to me recently and I wanted to ask if anyone has experienced something similar

I have deposited at Videslots where I had problems with an online store at the same time

i asked my bank to cancel the transfers for the online shop but they cancelled the wrong ones and those were my deposits for Videoslots

when I noticed this I went directly to the support chat of Videoslots and described the case with the request to let me know when I realize the error so that I can settle the owed amount

they thanked me for the message and I could continue to use my account for the time being quite normal

now I was set 1 week ago my game function according to chat but still no discrepancy was found and the employee was quite surprised that then already the game function is blocked

I was given 8 days in which the bank can report but that should be around now and I still have not received any message

I hate to be in Debt and would like to Deposit the outstanding amount so that support can manually delete it from my account, but no one is responding

do you know how long this can take ?

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