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Deposit and withdrawal methods: Activate MuchBetter card

Topic created on 03rd Oct. 2020 | Page: 1 of 1 | Answers: 7 | Views: 2,556
DennisAKK
Hello all,

has anyone ever had to enter the 9 digit code for card activation? I can't get any further at this point.

Thanks in advance

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sippi
Expert
Why can't you get any further? Surely you mean the code that is written under your name on the card?

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DennisAKK
There is just nothing. I must say that it is already half a year ago that I got the card. Had not needed it until now and also not activated. Today sunnyplayer has granted.

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Katharina2
Top Member
Either the code was sent along with the card/key or it happens
during activation/ 'tap' in the app. There are (almost) no more possibilities. Have a proper look.

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DennisAKK
The case is with the support. So I can remember that I got at that time ne SMS. Unfortunately, I no longer have this. How is that meant with the tap?

Thanks for the answers

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sippi
Expert
You don't have a 9 digit number on the card???

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DennisAKK
No. A 16 digit, Valid Thru and my name are on the front of the card. I can't find a 9 digit number on the back either.

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Katharina2
Top Member
DennisAKK wrote on 03.10.2020 at 17:20: The case is at the support. So I can remember that I got at that time ne SMS. Unfortunately I don't have it anymore. How is that meant with the tap?

Thanks for the answers

If you ask like that, you probably haven't activated your card via app yet. And if
it is set up so that with activation via app and button' tap' the 9-digit code is given to you via mail
code is sent to you via mail, as is often the case in such matters, and only then the card is
is activated.....you can search for a long time. If not...you are right at the support

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