Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Deposit and withdrawal methods: A proof of address in the form of a regularly recurring bill, such as a telephone, electricity or Internet connection

Topic created on 11th Nov. 2017 | Page: 1 of 2 | Answers: 14 | Views: 13,023
chris1986ffm
I have won a higher 3 digit amount in an online casino, and would now like to upload all sorts of documents as a precaution,
so that the payout goes quickly. Now this casino requires:

"a proof of address in the form of a regularly recurring bill,
such as telephone, electricity or internet connection (not older than 3 months) with the name and postal address registered in the casino"

Well. Unfortunately, I broke up with my girlfriend 3 weeks ago, moved out of the apartment, am currently living with a
Friend and can not provide such a document.



All I have is my ID card, driver's license and an official registration for the move.


Do you have any idea what I can do now?

This post has been translated automatically

Anonym
Just call your electricity/cell phone etc. Provider and ask if they can send you the last bill again by mail. Provider and ask if they can send you the last bill again by mail because you have misplaced it and want to check something.

This post has been translated automatically

chris1986ffm
What I forgot to mention

Electricity runs through my buddy
Cell phone runs through the mother.

but the Telekom runs over the old address
Since I can call and say that they should change the billing address and send me a current bill.
Now I have it

This post has been translated automatically

Anonym
Exactly ! I think invoice from car Insurance etc. also goes

This post has been translated automatically

chris1986ffm
Aaah super! Hope the casino does not cross if I won something on 08.11.17, and on 11.11.17 my address retroactively change!

This post has been translated automatically

chris1986ffm
By the way, the casino is Jackpotcity....

This post has been translated automatically

Anonym
So with the casino I have honestly 0 experience.kriest you not something with the old address on the legs? I'm afraid they will take this as a reason to look "even more closely", request documents, etc.. That will drag on for sure.

This post has been translated automatically

RiverSong
Legend
chris1986ffm wrote on 11/11/2017 at 09:36: Aaah super! Hope the casino doesn't get cross if I won something on 08.11.17 and change my address retroactively on 11.11.17!

maybe that helps you
normally, such a bill must not be so recent, so max 3 months old

This post has been translated automatically

Anonym
Hey, on your account statement is always your address on it.Theoretically should still be the old?If you now change the address at your bank tust then the new should be on it.You should be able to submit both old and new.

MfG

This post has been translated automatically

chris1986ffm
I always throw away my bank statements because I use online banking.

Now it is so that I have sent my documents to Jackpotcity, with the new address and the info that I moved on 26.10..
I sent them first a confirmation of relocation from the office + identity card.

At Telekom I have already called, they send me at the end of the month a bill with the new address.



My concern now is that Jackpotcity might say that I would have had to change the Adrese first, and would have been so not allowed to play.
I just talk myself the worst things!

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 07:13 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately