Public complaints: Won 2200€ with 20€ without bonus - Casinia Casino does not pay out (Page 4)
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Won 2200€ with 20€ without bonus - Casinia Casino does not pay out
Nobody has liked this post so far
Otherwise, I read very carefully before I form an opinion. A female avatar and nick are very sympathetic and arouse the desire to support.
But read very carefully the sentence I quoted. And we are writing about multiple accounts here.
This post has been translated automatically
Won 2200€ with 20€ without bonus - Casinia Casino does not pay out
Nobody has liked this post so far
We would like to inform you that Casinia has a two-step account Verification process and uses modern technology systems to detect duplicate accounts.
Registration is allowed only for one player account per person, email address, phone number, household or IP address with your current, real data. One account can be created and managed by one person, the shared computer and one and the same account number for payment (debit or credit card, Visa, Qiwi, etc.). All other opened accounts will be recognized as "duplicate". In any case, creating 2 accounts from one email address is not allowed and not possible at all. Accordingly, our system has shown that the player has used two different emails when opening accounts in our casino. He has a duplicate account on which a first Deposit bonus was also credited. And is already not important who this was, friend or acquaintance or a fake account! Accordingly, the entire win became invalid. He was informed by email that his account was closed and that the wins were canceled. The deposit was returned with -10% commission. All strictly according to the terms and conditions.
Please note that we take the privacy of our customers very seriously and cannot disclose the personal information of our users here in the forum. However, it is already clear that the player has abused the Bonus terms and violated the Terms and Conditions. We have already provided the evidence of violations on another forum to the administrators.
With best wishes,
Vlady
This post has been translated automatically