Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Public complaints: Won 2200€ with 20€ without bonus - Casinia Casino does not pay out (Page 3)

Topic created on 23rd Apr. 2018 | Page: 3 of 4 | Answers: 31 | Views: 11,440
zeyno17
Visitor

Won 2200€ with 20€ without bonus - Casinia Casino does not pay out

29th Apr. 2018, at 12:26 pm CEST#21
0 Likes

Nobody has liked this post so far
tontoo2 wrote on 04/29/2018 at 11:57: " It had to be my friend Wiktoria who visits me occasionally to try her luck with me in online casinos."

My sympathies were very much on your side until this sentence.

And why has your sympathy changed now? What is so bad about it. It is more fun for us and we have no advantages but in principle the same happens when my friend plays alone at home. How is this a Manipulation possible or where can any bad intention be derived?

This post has been translated automatically

tontoo2
Experienced

Won 2200€ with 20€ without bonus - Casinia Casino does not pay out

29th Apr. 2018, at 12:49 pm CEST#22
0 Likes

Nobody has liked this post so far
You have also provided the answer:

" What's wrong if I recommend an online casino to my girlfriend and she then registers and deposits at that casino?"

This post has been translated automatically

tontoo2
Experienced

Won 2200€ with 20€ without bonus - Casinia Casino does not pay out

29th Apr. 2018, at 01:11 pm CEST#23
0 Likes

Nobody has liked this post so far
Detailed

Many players believe some casinos direct new customers to slots with better AQ in order to retain them by winning first.
Whether this is really the case remains to be seen. Many players are just this opinion.

Fact is: Almost all casinos do not allow multiple registrations. Whether it is the same household, IP address, etc..

Well, if you were an inexperienced player, one could give your representation a (small) chance. But you are not.
You write very deliberately and too exaggerated, you would not have the slightest idea why the casino assumes a double account. Until you finally "see the light".
You know that your girlfriend visits you to gamble, and you know that she registers at casinos almost at the same time as you from your household and with your IP address.
So you should not be so overly surprised, but mention this fact right at the beginning. But you did not. There is a reason for that.

Consequently, I doubt all your statements. Played with or without bonus can mean a lot, if you explain and present so selectively emphasized. Bonus already forfeited, was a subsequent Deposit, bonus played through, already converted to real money before decisive win, etc.
Especially the statement about the presence of your girlfriend at registration I doubt.

This post has been translated automatically

zeyno17
Visitor

Won 2200€ with 20€ without bonus - Casinia Casino does not pay out

29th Apr. 2018, at 02:53 pm CEST#24
0 Likes

Nobody has liked this post so far
So because some players in your opinion believe that casinos manipulate and prefer new players, I may not play together with my girlfriend in Online Casinos but must squat alone in front of my computer b.z.w. my girlfriend may only watch the whole time. This doesn't answer my question how I could have gained an advantage or manipulated to the disadvantage of the casino. If she would only play at home, she would also be favored for a short time if the theory were true, which I honestly think is nonsense. That I unconsciously and without guilt have acted so and also that I have only later mentioned my girlfriend was because the casino has only informed me that I have opened a " Duplicate Account". The fact that I did not think of my girlfriend because she has of course registered with her own data only shows that I was not aware and still am not aware that we are doing anything illegal. On the contrary. That my girlfriend was not present is a insinuation that is not based on any basis and is not objective. Decide is nevertheless that I no illusory identity vorgegaukelt around unjustified Bonuse to get. In addition, my girlfriend has now also sent your documents to the casino and can be questioned at any time. What strikes me with you is that you make yourself strong for the casino instead of our interests as players, namely not to be brought around our win which others of us must have lost first just because the casino completely legitimately and in all our interests tries to prevent fake identities, manipulations or multiple Bonuses within a family and such things. As a player you are also of the opinion that we should not be deprived of our win if we have done nothing to the detriment of another or do you think it's great that the 2200 € of us players previously paid should now fall to the casino?
Make yourself strong for the casino then you might be from or at least for the casino a suspicious person might think

Regardless, thanks for your opinion and participation in my thread.

This post has been translated automatically

P****1

Won 2200€ with 20€ without bonus - Casinia Casino does not pay out

29th Apr. 2018, at 03:49 pm CEST#25
0 Likes

Nobody has liked this post so far
zeyno17 wrote on 29.04.2018 at 14:53: So because any players in your opinion believe that casinos manipulate and prefer new players I may not play together with my girlfriend in Online Casinos but must squat alone in front of my computer b.z.w. my girlfriend may only watch all the time. That doesn't answer my question how I could have gained an advantage or manipulated to the disadvantage of the casino. If she would only play at home, she would also be favored for a short time if the theory were true, which I honestly think is nonsense. That I unconsciously and without guilt have acted so and also that I have only later mentioned my girlfriend was because the casino has only informed me that I have opened a " Duplicate Account". The fact that I did not think of my girlfriend because she has of course registered with her own data only shows that I was not aware and still am not aware that we are doing anything illegal. On the contrary. That my girlfriend was not present is a insinuation that is not based on any basis and is not objective. Decide is nevertheless that I no illusory identity vorgegaukelt around unjustified Bonuse to get. In addition, my girlfriend has now also sent your documents to the casino and can be questioned at any time. What strikes me with you is that you make yourself strong for the casino instead of our interests as players, namely not to be brought around our win which others of us must have lost first just because the casino completely legitimately and in all our interests tries to prevent fake identities, manipulations or multiple Bonuses within a family and such things. As a player you are also of the opinion that we should not be deprived of our win if we have not done anything to the detriment of another or do you think it's great that the 2200€ previously paid by us players should now fall to the casino?
Anyway, thanks for your opinion and participation in my thread.


So you would have to get all your deposits back if it goes to double accounts and your girlfriend too. If this was a casino with a good license you would even have very good chances, but due to the Curacao license I see black. I am also very sorry for you. I would have begrudged you your win. Play in the future rather in casinos with good license, here on Gamblejoe are some listed.

This post has been translated automatically

tontoo2
Experienced

Won 2200€ with 20€ without bonus - Casinia Casino does not pay out

29th Apr. 2018, at 04:28 pm CEST#26
0 Likes

Nobody has liked this post so far
Dear Zeyno17, yes I would stand up for the casino in this case anytime, because it is simply the custom in almost all casinos to consider logins from one IP address as double and multiple accounts. Now: My friends and I abide by this rule, as do most other players who Risk their money at casinos.
No friends log in to casinos from my IP.

Furthermore, you play down the REGISTRATIONS made by your household to such an extent that you are very quickly on the subject of yes may my girlfriend not play with me, it's fun. I also had friends who have logged in from my PC and played, as well as I with them, but not registered.

Long story short: you can not make new registrations in the name of your friend from your household. The casinos have their reasons for this rule, this rule is there to be followed, and you have violated it. Since I observe this rule and do not register friends from my household, since this rule is observed by all players, they do not register friends from their IP-s, I am fully on the side of the casino not to pay "you" the win, and to block the accounts.

This post has been translated automatically

zeyno17
Visitor

Won 2200€ with 20€ without bonus - Casinia Casino does not pay out

29th Apr. 2018, at 10:17 pm CEST#27
0 Likes

Nobody has liked this post so far
You probably prefer to play all alone for you at home in the quiet chamber so that no one can accuse you of money laundering. Money laundering with my few 20€ deposits and / or because my girlfriend has registered at my home. Hanebüchen. Changing the ip address is done within 10 seconds. If you then delete the cookies and a firewall is activated, a casino can not determine whether the player sits with another player and uses his computer. Of course, only if no casino software was installed because during installation, the hardware of the computer can be read so that the computer itself is identifiable. I can understand that a casino that determines during a security check that two players have played with the same IP address exactly checked and requested the documents of both players to determine whether it is an independent person with its own household or whether perhaps a fake identity is present. I even consider telephone inquiries to both players legitimate. But as in my case, simply not wanting to pay out a win even though no malicious intent can be detected and proven and the persons involved are available for any queries is simply not acceptable according to my sense of justice. Honestly, I also no longer believe that I still get my money but I will fight for the AGB players not damned to lonely and alone in front of the screen to have to squat. There is already a Youtube video with my girlfriend in the planning. There everyone can get an impression of whether we are up to no good in what we are doing. I am sure we will expose this absurd and unjustified approach for what it is. I will not stop until I am at the top of Google as soon as someone enters the keyword "Casinia casino". No matter how long I need for it but I think that will go faster than some may imagine. That's the way it is when you do something like that to people. You reap what you sow.

This post has been translated automatically

tontoo2
Experienced

Won 2200€ with 20€ without bonus - Casinia Casino does not pay out

30th Apr. 2018, at 12:45 am CEST#28
0 Likes

Nobody has liked this post so far
Hanebüchen. ðŸ™"

Look, casinos have this rule in their T&Cs for a reason. If a player community wants decent casinos, then the player community should be decent.
I definitely take Bonuses from time to time, there are good bonuses too. Since a decent player community and decent casinos.

But look at the list of countries that are excluded from any bonus promotions. Why do you think? Because there have been too many smart alecks.

If you think a bit further than your imaginary and not derivable right, since you have registered multiple accounts, and, again, registered, your girlfriend has not only played with you, and also the comment that played without bonuses does not mean anything, see above, dodged in your smart way, so if you think a bit further, you come quite quickly to some good reasons that speak against your and your imaginary right.

I can now be called Karl Otto Thomas and open multiple accounts on 10 information-technologically illiterate persons, to whose documents I have access, and exploit all possible bonuses several times.
Or, I can also register accounts in my name, from some naive person's budget, and initiate cashbacks in case of non-winning, all with reference to identity theft. Etc.
Friends can also be made up, falsify documents, there is no Post-Ident, many exotic casinos also have hardly deutschslrachiges staff, can check before nothing decent, and certainly not about some facility.

Therefore you, or your friend, the first, third, or fifth, have had bad luck. And that's good, because I would like to continue to get bonuses from time to time and not end up on the exclusion list.

This post has been translated automatically

Anonym

Won 2200€ with 20€ without bonus - Casinia Casino does not pay out

30th Apr. 2018, at 12:59 am CEST#29
0 Likes

Nobody has liked this post so far
So I find that a little funny.... At Casinodaddy I think it was already played at Casinia and in the stream everyone gambles on an account that just comes into the room.... In a way, this should also not be completely "astrein"....
Wonder so about where exactly now ne border is drawn....

This post has been translated automatically

tontoo2
Experienced

Won 2200€ with 20€ without bonus - Casinia Casino does not pay out

30th Apr. 2018, at 01:08 am CEST#30
0 Likes

Nobody has liked this post so far
It is usually no problem to play in casinos like this, if your account has a certain history. Or you ask before registering.
Log in and play is not a problem.
The point is that you can not register so. You can not go, register, collect Bonuses, and then the girlfriend sit down at the PC, register and collect bonuses, and so the whole skat round, whatever.
These are in 99% of cases multiple accounts of rogues, with more or less criminal energy. From borrowing the identity of relatives and acquaintances, to identity theft.

This post has been translated automatically

Hot Topics4th Apr. 2025 at 08:59 pm CEST

Online Casinos
0
Jackpots
0
Sports betting
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2025 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately