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Public complaints: Withdrawal problems with Online Casino Germany (scam) (Page 2)

Topic created on 26th Dec. 2017 | Page: 2 of 4 | Answers: 35 | Views: 14,896
Dokado1212
Experienced

Withdrawal problems with Online Casino Germany (scam)

26th Dec. 2017, at 10:18 pm CET#10
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What sense would it make if it were a hacker? Then the casino would be affected? See no reason behind it that a hacker cancels your money and it is then hurt? Withdrawals probably only go to your bank account anyway.

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Masterofsound12
Visitor

Withdrawal problems with Online Casino Germany (scam)

26th Dec. 2017, at 10:20 pm CET#11
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Dokado1212 wrote on 12/26/2017 at 22:08: And what should the lawyer do? Might be difficult to prove that you didn't cancel it.

Yes but I just do not know what to do since it is not a small amount of money.

Would it be about 100€, I would not clamp so behind it, and avoid the portal

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Masterofsound12
Visitor

Withdrawal problems with Online Casino Germany (scam)

26th Dec. 2017, at 10:27 pm CET#12
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Dokado1212 wrote on 26/12/2017 at 22:18: What sense would it make if it was a hacker? Then the casino would have to be affected? Don't see any reason behind a hacker canceling your money and then it hurts? Withdrawals probably only go to your bank account anyway.

What would it make sense for me to cancel it and then complain ? Want to get a lawyer involved ?

I am looking for help and not prejudice.

Am simply desperate

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Dokado1212
Experienced

Withdrawal problems with Online Casino Germany (scam)

26th Dec. 2017, at 10:44 pm CET#13
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Should not be an accusation, but on the Internet is told a lot when the day is long. Is not directed at you personally. If it was as you write, then that will somehow hopefully align to the good.

Find a good lawyer in the industry, but will certainly difficult and certainly not cheap. Try to talk to the support reasonably

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Anonym

Withdrawal problems with Online Casino Germany (scam)

26th Dec. 2017, at 10:44 pm CET#14
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I don't want to accuse you of anything, but what would be the point for the hackers to cancel the money and then gamble it away? They have nothing of it. Above all, it is unlikely that hackers take your Ip to then access your game account.
Are you sure that you and your friend didn't drink something and you simply don't know anything about your cancellation and your gambling?

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Masterofsound12
Visitor

Withdrawal problems with Online Casino Germany (scam)

26th Dec. 2017, at 10:50 pm CET#15
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Danielowitch wrote on 26.12.2017 at 22:44: I don't want to accuse you of anything, but what would be the point for the hackers to cancel the money and then gamble it away? They don't get anything out of it. Above all, it is unlikely that hackers take your Ip to then access your game account.
Are you sure that you and your friend didn't drink something and you simply don't know anything about your cancellation and your gambling?

Since I do not take alcohol or drugs to me this is not possible.
In addition, only I had the access data.
My laptop was turned off when I left my apartment.
I was also only 2-3 std absent, when I was then at home in bed I wanted to query the status as I said again because I wanted to see how far the processing is.

Today were canceled again 1200€. According to the portal also been gambled with 11€ tray.

No one but me had access to the account and the data, so it can only be a misuse.

Have yes already 2x the customer service kontaktaktiert without success.

Sent an email to the cashier department, processing time - 3 business days until I get an answer.

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Anonym

Withdrawal problems with Online Casino Germany (scam)

26th Dec. 2017, at 11:31 pm CET#16
1 Like

Liked this post: Avatar von Masterofsound12 Masterofsound12
Masterofsound12 wrote on 12/26/2017 at 22:50 PM
Danielowitch wrote on 12/26/2017 at 10:44 pm: I don't want to accuse you of anything either, but what would be the point for the hackers to cancel the money and then gamble it away? They don't get anything out of it. Above all, it is unlikely that hackers take your Ip to then access your game account.
Are you sure that you and your friend didn't drink something and you simply don't know anything about your cancellation and your gambling?

Since I do not take alcohol or drugs to me this is not possible.
In addition, only I had the access data.
My laptop was turned off when I left my apartment.
I was also only 2-3 std absent, when I was then at home in bed I wanted to query the status as I said again because I wanted to see how far the processing is.

Today were canceled again 1200€. According to the portal also been gambled with 11€ tray.

No one but me had access to the account and the data, so it can only be a misuse.

Have yes already 2x the customer service kontaktaktiert without success.

Sent an email to the cashier department, processing time - 3 business days until I get an answer.

Then I think rather that the casino messed up, because I find hackers rather unlikely. But of course I hope that you somehow find a way to get your money back.

Good luck!

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Anonym

Withdrawal problems with Online Casino Germany (scam)

26th Dec. 2017, at 11:54 pm CET#17
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See if you can find an activity file on your laptop. Normally every system has something where you can see when started when shutdown etc ... maybe make a screenshot and send it to them - if the computer was not on of course ...

Can but also well imagine that times what is buggy in the account management enes casino and another player that was displayed. But if they think you've been it you definitely have to see it in your history in the casino ...

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Anonym

Withdrawal problems with Online Casino Germany (scam)

26th Dec. 2017, at 11:56 pm CET#18
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And in what game can you play 11€ ?😳

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RiverSong
Legend

Withdrawal problems with Online Casino Germany (scam)

26th Dec. 2017, at 11:59 pm CET#19
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write best another mail to the bosses with reference here to the thread, normally they get in touch with the oc directly and help, effect more than our advice.
maybe they read it tomorrow also the same, fast as they are normal

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