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Public complaints: Voodoodreams does not want to pay out ??? (Page 3)

Topic created on 02nd Aug. 2018 | Page: 3 of 4 | Answers: 34 | Views: 7,695
Anonym

Voodoodreams does not want to pay out ???

5th Aug. 2018, at 06:46 am CEST#21
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Nextplx wrote on 04.08.2018 at 20:33 clock: yes I also do not often win the 35 times as deposited... but since you realize ma again as soon as you win so much more than deposited fang the rumzuzicken I've tried various Deposit and withdrawal option but they now insist on this picture ^^ although I've tried with 5 other things to confirm the same naja are just only dream dancer

Of course I do not know what exactly happened, why they do not want to pay out.Maybe I will experience it when I win 1000 euros or more.If the casino then also makes problems with the payout and I am in the right, I will set my loss limit to 20 euros and gamble somewhere else.I just imagine a casino makes problems it is written about Gamble Joe there and all Gamble Joe gamblers gamble away for a month no money in this.If then nothing changes in this casino I no longer understand the world.If there were no gamblers there would be no casinos.

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Nextplx
Amateur

Voodoodreams does not want to pay out ???

7th Aug. 2018, at 01:22 pm CEST#22
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Hey you guys today came the letter from my bank the idiots have unfortunately not understood what I wanted the have sent me simply a new credit card in paper -.- with new credit card number, etc
after that I talked again with the chat of VoodooDreams I should just pay in via Neteller and verify this I did so now the money is apparently still gone because I may still not pay out although the confirm me in chat if I pay in via neteller I get my money... now I've already offered them my perso next to the paper card to hold and take a selfie... comes no response to it please people help me

Email from denne

Proof of identity - Approved
Proof of address - Approved
Proof of credit card *****- Approved
Proof of Neteller - Approved
Proof of credit card ****** - The document you have provided is not enough to prove its ownership and confirm that it is no longer in use. As already stated before, you should provide us a proof of ownership for your card that may either be a print screen of your online banking pages stating your name in conjunction to your card details. Or it may be a photo copy of a physical bank statement, stating that you are the owner of this card. Such a physical bank statement should be signed and stamped by your bank contact.

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sonne10
Top Member

Voodoodreams does not want to pay out ???

7th Aug. 2018, at 02:31 pm CEST#23
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My Tip stay hard ..the win is yours to the reasons of the casino are only pretended !!!! They just do not want to pay

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Nextplx
Amateur

Voodoodreams does not want to pay out ???

7th Aug. 2018, at 02:47 pm CEST#24
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so slowly it's getting ridiculous have now sent again 5 screenshots of all what I have ... after the 4 things have quantified would have to rallen that I'm that xD

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Anonym

Voodoodreams does not want to pay out ???

7th Aug. 2018, at 02:51 pm CEST#25
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After all, they want a statement (online) with your name on it so they can see it's the same as on your card. Had you already sent that?

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Nextplx
Amateur

Voodoodreams does not want to pay out ???

7th Aug. 2018, at 03:02 pm CEST#26
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Of course my friend but on the account statement you can't see the kk number that seems to be the problem but all voodoo deposits....

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sonne10
Top Member

Voodoodreams does not want to pay out ???

7th Aug. 2018, at 03:13 pm CEST#27
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exactly and the know at Voodoo tell them that you will report the case to the MGA if you don't get your win ...

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Nextplx
Amateur

Voodoodreams does not want to pay out ???

7th Aug. 2018, at 03:16 pm CEST#28
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Hi

it is the card with the number ****

the document you sent is not enough to prove ownership and confirm that it is no longer in use. As mentioned above, you should provide proof of ownership for your card. Or it can be a photocopy of a physical bank statement stating that you are the owner of that card. Look for a physical bank statement should be signed and stamped by your bank contact.

and again the answer after i sent them everything from online banking oh i don't feel like it anymore. i sent them a picture of the card and everything my bank or this online bank doesn't know what i want from them it's just a shopping account... i find it really stupid to let me Deposit with Neteller and assure me that i can cash out i don't know why such a casino is listed here....

Max
Unfortunately not.

You but if I do neteller now it works? can you assure me? not that 20€ are still gone
Max If you choose deposit method, then you must use the same for withdrawal.
You yes so if i deposit 20 10 euro now i can withdraw everything on neteller afterwards what I currently have on the clock?=^^
Max Yes, that should work.
You super. which pictures do you need from neteller tozifier?
Max

Proof of Deposit.


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Anonym

Voodoodreams does not want to pay out ???

7th Aug. 2018, at 03:22 pm CEST#29
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Take a breath and don't be tempted to gamble everything away. Maybe Daniel or Matthias can help you here.

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Nextplx
Amateur

Voodoodreams does not want to pay out ???

7th Aug. 2018, at 03:59 pm CEST#30
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That would be great if someone could help

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