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Public complaints: Videoslots... the casino I have previously praised very much, now tends to slowly here and there a bit abzufuc

Topic created on 01st Nov. 2017 | Page: 1 of 2 | Answers: 11 | Views: 3,578
Anonym

Videoslots... the casino I have previously praised very much, now tends to...

1st Nov. 2017, at 03:51 am CET#1
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Hello, I had tonight ne good session it went uphill and downhill... I had of my 15 free spins this morning say and write 100€ made good which I also wanted to pay out... I'm rather so the impatient type... as soon as I have money in my balance account, I usually burn again... well.
Personally, I have paid out at Videoslots several times, all without any problems...
But when I decided to withdraw the 100€ today, it didn't work of course...
He wanted me to upload any documents from my credit card... although I could pay out smoothly before!!! I also did not want to pay out to my credit card but to my bank account! Why on earth should I give away my credit card data now, I don't want that! Of course I couldn't pay out then, because I eliminated my credit card some time ago, at that time out of frustration...
Videoslots has my ID, my bills, my address ... really everything!...
So and you know that of course...(yes great, I zock halt further...) money away and Videoslots is happy! Have probably achieved exactly what they wanted to achieve.
I'm p**sed no one believes me...
I have also turned to the great support... support said that I probably have not deposited with my credit card! LOOOOL
I'm sorry but I just hate it like the plague when casinos try to delay the withdrawal for some alleged reason, because they know that you gamble it away again after a certain time anyway.
Since when am I obligated to disclose my credit card information in order to cash out?


Oh it is still to mention... I have participated in a 5 € Battle, have become first there, but I have not received the prize money! The support mean it would have been credited to me... but it was not. I would have noticed this in any case, because by the moment when it was supposedly paid out, Gonzo's Quest has eaten without end.

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Anonym

Videoslots... the casino I have previously praised very much, now tends to...

1st Nov. 2017, at 08:38 am CET#2
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When I read something like this, I feel sick with rage. I find that especially this topic of the Auszahlungsverschleppung must be addressed here again and again! Maybe GJ should make it a big issue again, for example in the form of articles / reports, etc.! The casinos must understand that nowadays such a thing can no longer work and may.If I put down a good night session and pay out in the morning, whether € 100 or € 10,000, then I want to see the coal in the afternoon on my bank account.

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Daniel
Elite

Videoslots... the casino I have previously praised very much, now tends to...

1st Nov. 2017, at 09:03 am CET#3
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vivera365 wrote on 01.11.2017 at 08:38 clock: When I read something like this I'm sick with rage. I think that especially this issue of payout dragging needs to be addressed here over and over again! Maybe GJ should make it a big issue again, e.g. in the form of articles/reports, etc.! The casinos must understand that nowadays such a thing can no longer work and may.If I put down a good night session and pay out in the morning, whether € 100 or € 10,000, then I want to see the coal in the afternoon on my bank account.

Well, Videoslots has always been really fast when it comes to payouts. I don't know what went wrong with Danielowitch. Maybe Videoslots has also neglected the audits and got one on the lid from the regulator and currently check something more accurate. Maybe blackened by the competition. Maybe it was just some inconsistencies, the support staff had a bad day or whatever.
But maybe Videoslots is also developing in a negative way. I would find the latter very unfortunate and stupid, since this online casino owes its success mainly to its trust and the fast and hassle-free payouts. We can only wait and hope that this remains an exception and does not become the rule ....

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Anonym

Videoslots... the casino I have previously praised very much, now tends to...

1st Nov. 2017, at 11:20 am CET#4
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On the subject, I must unfortunately interject that the last payouts from Videoslots with me no longer went as quickly as usual. Often yes otherwise within a few minutes or a few hours, I have to wait the last 3 payouts almost a day. Sure, is still quite fast. But I'm just used to different with Videoslots...

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Anonym

Videoslots... the casino I have previously praised very much, now tends to...

1st Nov. 2017, at 11:31 am CET#5
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Lol I wanted tonight really times nen 100 Deposit at Videoslots..but after the post here I have a bad feeling.

And yes, in this day and age has a win actually within 8 hours to be on the account..how some casinos for ne payout 6 days need is still a mystery to me.

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Anonym

Videoslots... the casino I have previously praised very much, now tends to...

1st Nov. 2017, at 11:37 am CET#6
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Daniel wrote on 01.11.2017 at 09:03
vivera365 wrote on 01.11.2017 at 08:38: When I read something like this I feel sick with rage. I think that especially this issue of payout dragging needs to be addressed here over and over again! Maybe GJ should make it a big issue again, e.g. in the form of articles/reports, etc.! The casinos must understand that such a thing nowadays can not and may not work.If I put down a good night session and pay out in the morning, whether € 100 or € 10000, then I want to see the coal in the afternoon on my bank account.

Well, Videoslots has always been really fast when it comes to payouts. I don't know what went wrong with Danielowitch. Maybe Videoslots has also neglected the audits and got one on the lid from the regulator and currently check something more accurate. Maybe blackened by the competition. Maybe it was just some inconsistencies, the support staff had a bad day or whatever.
But maybe Videoslots is also developing in a negative way. I would find the latter very unfortunate and stupid, since this online casino owes its success mainly to its trust and the fast and hassle-free payouts. We can only wait and hope that this remains an exception and does not become the rule ....

That may be true in this individual case.Otherwise I represent there a very rigerose opinion.Da gibts actually nothing to discuss and no "but".The Casinos`s dispose immediately of our money - or have a secured payment guarantee.Why do not we enjoy the same privilege as players ? I'm sorry Daniel - since you (perhaps also for business reasons) much too handzahm.

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RiverSong
Legend

Videoslots... the casino I have previously praised very much, now tends to...

1st Nov. 2017, at 03:05 pm CET#7
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Danielowitch wrote on 01.11.2017 at 03:51
So and you know this of course...(yeah great, I just keep gambling...) money away and Videoslots is happy! Have probably achieved exactly what they wanted to achieve.

they can theoretically every week new Verification mach and doc demand, unfortunately. already experienced.
prob is the user himself, rather generally u. nothing against you, who then gets carried away with it to continue to play and usually lose instead of steadfastly the procedere, the whims of the operator, to hold out.

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Daniel
Elite

Videoslots... the casino I have previously praised very much, now tends to...

1st Nov. 2017, at 06:42 pm CET#8
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vivera365 wrote on 01/11/2017 at 11:37 AM

That may be true in this individual case.Otherwise I represent there a very rigerose opinion.Da gibts actually nothing to discuss and no "but".The Casinos`s dispose immediately of our money - or have a secured payment guarantee.Why do we not enjoy the same privilege as players ? I'm sorry Daniel - since you (perhaps also for business reasons) much too handzahm.

Well, I just see it differently. Where people work, mistakes happen and times take longer. If you order a cheeseburger at Mc Donalds, then Mc Donalds has the money immediately. But it can happen that employees are sick, a machine is defective or the new employee is simply not yet properly trained. All this means that the cheeseburger takes much longer than usual.

This also has nothing to do with business reasons, but I am just a little more lenient - if they are exceptions and the casino was otherwise always top. I also don't defend online casnios for business reasons. If a casino sucks, then there are thousands of other casinos that are better. Thank goodness we don't have to rely on individual casinos.

What I don't like and I get a hate - and I'm totally with you on this - are casinos that really do this systematically. Something like that is then really disgusting.

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Anonym

Videoslots... the casino I have previously praised very much, now tends to...

2nd Nov. 2017, at 08:48 pm CET#9
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Of course, mistakes happen and I'm also often very tolerant, but it seemed to me just so systematically threaded to delay the payout, because they probably know that most continue to play when the money is still longer on the balance account. Especially since I have deposited nothing and had played myself up properly. Strangely enough, the payouts previously ran without problems, everything has been verified and now suddenly need my credit card data... actually unbelievable, because I do not like to photograph!
The support responded as usual "unfortunately unfortunate and they can not do anything" ...

From Videoslots I will now distance myself, because I'm getting a little hot... somehow they develop properly in the bad.

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Daniel
Elite

Videoslots... the casino I have previously praised very much, now tends to...

2nd Nov. 2017, at 08:53 pm CET#10
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Liked this post: Anonym
Danielowitch wrote on 02.11.2017 at 20:48: Of course mistakes happen and I'm also dbzgl. often very tolerant, but it seemed to me just so systematically threaded to delay the payout, because they probably know that most continue to play when the money is longer on the balance account. Especially since I have deposited nothing and had played myself up properly. Strangely enough, the payouts previously ran without problems, everything has been verified and now suddenly need my credit card data... actually unbelievable, because I do not like to photograph!
The support responded as usual "unfortunately unfortunate and they can not do anything" ...

From Videoslots I will now distance myself, because I'm getting a little hot... somehow they develop properly in the bad.

That would be a real shame if Videoslots would develop like this. Actually, Videoslots is (was?) always top in terms of payout time - no matter what the amount was.

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