Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Public complaints: Vera John only pays out small amounts! (Page 4)

Topic created on 08th Jun. 2018 | Page: 4 of 8 | Answers: 72 | Views: 35,680
Anonym
Dokado1212 wrote on 08/26/2018 at 06:45: I can only make one withdrawal at a time with VJ. If I order a second one, I have to cancel the first one, and then make a new withdrawal.

That's exactly how it is with the casino unfortunately, it's only ever possible to request one withdrawal and only when it's processed and paid out can you request the next one.

So of course a lot of time goes on it...

Axis but about the customer service and the quality of the casino I can not say anything bad... just this crap with the payout is very annoying.

This post has been translated automatically

upola
Legend
So if that is the only problem, then you have a luxury problem.
They actually pay out within a day...that are 5-8 days then you have your money...where is your problem now?

Then read times here across, then you see times what really problems are.

This post has been translated automatically

Anonym
upola wrote on 26/08/2018 at 10:54: So if that's the only problem, then you have a luxury problem.
They actually pay out within a day...that's 5-8 days then you have your money...where is your problem now?

Then read here crosswise, then you see what really problems are.

As I said, the problem is only if you have deposited with PayPal and the wins were also made with it.
If you Deposit with bank transfer I assume that everything can be paid out at once. (But I have not tested)

Of course, it is a luxury problem which you have only with high winnings, but one or the other may have problems with waiting so long for the payout and gambles away his win.

At OC like Lapalingo I have made the experience that it also goes differently from therefore I just wanted to inform because one makes but thoughts when it comes to the payout and the one or the other problem occurs.

This post has been translated automatically

redriver67
Expert
Have yesterday there 500 euros instructed for withdrawal and they were 2 hours later on my Neteller account. Play there rather rarely times and thought since I must certainly re-verify. But was garnix.

This post has been translated automatically

Anonym
So that PayPal specifies the max. payout is absolute nonsense. I have recently won very high in 3 different casinos, including Vera&John.
At VJ, after complete Verification, my withdrawal limit via PayPal was increased to 500 and I had to make 6 withdrawals in a row, only when one is completed could I request the next (each 24h processing time).
In both other casinos I have once 5000€ and once 9000€ in one fell swoop via PayPal pay out, that does not interest the piece, came to me also after a cheap excuse on the part of VJ rüber.

This post has been translated automatically

Anonym

I have to say VeraJohn is one of my personal unlucky casinos, but haven't deposited that much there yet either.

Too bad though that you have 800 euros gambled away again, I think all MGA licensed casinos should offer the option with the lock on withdrawal MUST!
You are there certainly not an isolated case, me personally is already happened a few times...

That the withdrawal takes so long, could again suggest the assumption that they wanted you to use your money again.

However, I hate conspiracy theories and would say that yes at the moment is still vacation season.

After all, behind the casinos are only people.

This post has been translated automatically

Dawa118
Even if the contribution is already a bit older so I would like to comment briefly. Am still quite new to Vera and John. Had a nice win at jarmin jars. (60 cents bet, just under 2.2 k win)

Had a very long dry run there before though. But what I'm getting at. Tonight was the win. Some of course again verdaddelt, one knows yes....

Anyway, a payout of 750 € requested. Today at noon at 13 clock, this was already at PayPal. So I can only report positively as far as that is concerned

With bank withdrawals that can happen sometimes that there are problems if you Deposit eg with PayPal but want to pay out the money to a bank account

So my experience is very positive after the first payout

Kind regards

This post has been translated automatically

Azura
Rookie
Theone87 wrote on 08/06/2018 at 09:01: Hello everyone,

have the topic once briefly touched on in nem other thread, but still did nothing in this regard.

Namely, I have made several deposits at Vera John finally won ne somewhat higher sum (1500 €) this I wanted to pay out to me. After waiting about 52 hours there was still "waiting" before I had times 100-200 € can be paid out that went mostly within 24 hours, but even there sometimes longer so that I canceled again and have gambled away everything.

I asked the Live Chat why it takes so long, the answer was I should not use banktransfer but PayPal although I am fully verified according to his statement (but have never received ne confirmation after sending the documents). But paypal I have only 200€ which I can pay Max, then he told me that they increase that to 1000€... now 2 days later is still nothing happened! Have of course to my regret now also good 800€ gambled away from the 1500€ simply out of frustration... that annoys me enormously that they hope that I will do exactly that. Have already canceled several times there and gambled away everything again I think they know my gaming behavior and let me wait extra long with I spend the coal with them again!

On the gamblejoe website it says that with Vera&John the withdrawals are not to be canceled, either that has changed or it is simply wrong.

The most audacious is that I was asked to cancel the bank transfer payout and try it with Paypal... had I not asked would have been there forever "waiting"... why do not cancel it from their side and give me a reason?

The casino is with me down through, so good I find the handling and everything there but what's the point if you can only pay out Max 200 €... pity again for the lost money.

Would like to have ne statement from the casino, probably happens that all with calculation


Because Vera&John is an absolute crap casino

This post has been translated automatically

Illew38
I am excited about verajohn casino. 01:00 money won. And by noon it was in the. Account. Very pleasant and really fun. Find the. Games very good. Some games you know from the arcade. Only that they have other characters. But I find that Verajohn. So far the. Fastest went.

This post has been translated automatically

Jens26
I am also very appalled by Vera and John have me a few days ago 200 euros can be paid out in within 1 second no longer cancel or CANCEL what I found good.... 1 day later I have charged 50 euros again and won 650 euros and 450 euros can be paid out after 10 hours still go to cancel what I did. But within this total of 650 euros on a bet of 2.50 that are 260 spins came 1 time free spins and now hold on tight I had already only 50 euros and thought OKAY now it really bangs crystal ball man.....
Yeha 25 Euro win after 20 free spins
This has nothing to do with bad luck but is simply pure rip-off. I am deeply frustrated and so shortly before Christmas......

This post has been translated automatically

Hot Topics25th Nov. 2024 at 08:01 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately