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Public complaints: Drückglück has withdrawn my money without justification! (Page 3)

Topic created on 10th Jan. 2018 | Page: 3 of 4 | Answers: 32 | Views: 18,748
Mam95
Just scammers, as if it wasn't hard enough to convert 40 times the bonus and then they come at you from the side.

Is all well and good that there was a time what ausgezshlt but certainly without bonus.

Say the Deposit mt the bonus that is provided can be credited to 99%, with Drückglück as a win for me definitely the most unseriösesten of all, on the phone it repeats itself only with I can understand their problem probably the only sentence they Ausssprechen could whereby they had of course no competence to initiate anything. Not recommended.

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Sir_Gambleot
Amateur
I made it to TV (if interested I'll upload it) and won 100 on the slot machine. Haha the next day I had 100 in bonus on my account. Actually, it should have been 300 but that is now too much to write. Well DSF called but they have sealed off and referred to DrückGlück. Nowhere on TV was mentioned that the money is bonus. Otherwise, they are the hammer: If you gamble away in an evening a few thousand euros comes the next day a call (again from Bavaria) and you get 40 Freespins a 10 cents at Route 777 haha... DrückGlück also undercover in all casino forums (Most Anna Blumenthal or so) and praises the casino

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RiverSong
Legend
Sir_Gambleot wrote on 20.01.2018 at 15:07: I made it to TV back then (if there is interest I'll upload it ) and won 100 on the "slot machine"

yo go for it

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IDIOT
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Anonym
IDIOT wrote on 01/22/2018 at 3:11 pm: Hello PEOPLE

Unfortunately it happened to me too

Am still in the middle of the sh....

Have with 3€ whole. 96400€
Won
They cancel my win because I played Blackjack and Roulette before with over 5€ stakes and have violated Bonus terms and conditions

I find this as an absolute rip off

I unfortunately still do not understand that people are still so... it would everywhere ALWAYS advised to read the complete bonus conditions etc.Blackjack and roulette eg are actually to 99% ausgeschloßen... because the casino bonus is actually always only for slots... unless you get an extra bonus for live games... Why is that so? well quite normal... Roulette and Blackjack have by far not such a Variance as Slots..you can calculate much more and play much Risk less than Slots..
On the other hand, I do not understand why you read every contract in normal life and online terms and conditions simply click through... makes no sense..but well everyone learns from his mistakes...and who once did not get money now always read terms and conditions or plays without a bonus ....

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s****e
Must contradict you there, it makes no sense at all to cancel everything with a stake over 5 euros
cancel. At good casinos you can not play higher than the allowed 5 euros.
There is a warning, or the slot can not start.
These 5 euros make no sense, and are only intended as a safeguard for the casino that enough
Idiots fall for it. For many, the bonus is also automatically posted.

Therefore, it is simply fraud or it is immoral.

Also with the Roulette or Blackjack is bullshit.

If you open a company, you can not make all the terms and conditions as you want.
Then it does not take long, and you are sued and lose.

So why are Online Casinos allowed to do that?

Exactly, because they sit somewhere in Malta, and Malta earns a golden nose at it.
So they have little interest in intervening in any way.
Just like all these self-proclaimed regulatory authorities. All for the A....


And what about the Verification chicanery?
Max cashout?
Too much fluctuation in the stakes?
Partly it stands in the AGB that with the Verfizierung not.
In addition, one is obligated to look at the terms and conditions every day, whether
what has changed. Is also in the terms and conditions. Who does it?
Bonus rules are not the only tricks.

People like you, who still have understanding for this fraud, and say, one is self
blame, I can not understand!

Since the new questioners feel really well received here, if they get from Oberlehrern
like you immediately ne broadside get! Really clever!



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Sizzling12
Visitor
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Anonym
Phew quite a mess what have the free spins to do with the real money that was already on it would be my first question

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Anonym
Sizzling12 wrote on 14/03/2018 at 19:11: Hello I would like to tell you my situation. I have deposited at drückglück two times and nothing came at the 3rd time, however, I have made 35,000€ from a 30 euro Deposit but have played down again to 20 .000 -.- . Since I was not verified. Then I got several "vip" offers which I have rejected. Then I got 100 free spins as a bonus (on 1€ bet). Which I stupidly accepted. After the free spins, the win amount of about 200€ was added directly to the current account balance. On most sites you can delete the bonus and thus also the won amount
After about 20! Trying via Live Chat to contact the customer service I called there today but only English employees were available. Therefore it was difficult to describe my situation. He just said if I want to delete the bonus I can only pay out 30 euros and I have to convert the bonus. My problem is I have played both before and after the bonus over 5 euro stake. Can that now be that they pay me the einfsch not at all because bonus rules? Which would be the stupidest rule for me, since I have not claimed a Deposit bonus, but stupidly just accepted these 100 free spins.
If someone could help me that would be great.
I thank you in advance.
Respectfully
Sizzling12



So if your story is true then this is probably one of the biggest cheeky things I have seen in online casinos.


What do they demand now exactly? That you convert the 20,000 euros also x times?


My Tip:

Do not play there a cent more. They are now speculating for the first time that you will gamble away the money again, because they have seen your gambling behavior (from 35,000 back to 20,000 is intense).
If you would have gambled away most or all of the money again, they would simply say: Hey, everything was ok, misunderstanding, whatever. You can of course pay out at any time blabla. Well, from that point on there is nothing more to pay out.
You have to get the money in any case, 100 free play bonus or not. The 20,000 on it is real money, they can't just convert that into bonus money. The winnings from the free spins and possibly the wins that you have made in addition, they may be able to collect.

Therefore, stay patient, write immediately to the MGA and bombard them daily with so many emails and chat messages that they no longer know where is up and down. Let them know that you have already reported it to the Mga. Immediately set up a 0 Euro loss limit, so they can see that you are serious and will not continue to play with it.

To win so much money with such a minimal deposit is an absolute stroke of luck.
If you don't follow these tips you will lose your money again. Be smart now and stay patient.
In the end you will have to pay out the win.




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Anonym
Sizzling12 wrote on 14/03/2018 at 19:11: Hello I would like to tell you my situation. I have deposited at DrückGlück two times and nothing came at the 3rd time, however, I have made 35,000€ from a 30 euro Deposit but have played down again to 20 .000 -.- . Since I was not verified. Then I got several "vip" offers which I have rejected. Then I got 100 free spins as a bonus (on 1€ bet). Which I stupidly accepted. After the free spins, the win amount of about 200€ was added directly to the current account balance. On most sites you can delete the bonus and thus also the won amount
After about 20! Trying via Live Chat to contact the customer service I called there today but only English employees were available. Therefore it was difficult to describe my situation. He just said if I want to delete the bonus I can only pay out 30 euros and I have to convert the bonus. My problem is I have played both before and after the bonus over 5 euro stake. Can that now be that they pay me the einfsch not at all because bonus rules? Which would be the stupidest rule for me, because I have not claimed a Deposit bonus, but stupidly just accepted these 100 free spins.
If someone could help me that would be great.
I thank you in advance.
Respectfully
Sizzling12

Hey sizzling12. That sounds really nasty. i join random. Don't gamble a cent more. From 35 to 20 K downzocken is already arg brutal. Don't give the money back to the casino. Try to clear it with DrückGlück before everything is gone again. Set up a loss limit so that you can no longer gamble away

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