Public complaints: The alleged win of 100 free spins at Karamba :)
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The alleged win of 100 free spins at Karamba :)
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I was pleased wien depp and thought "Hey, very friendly!" almost too friendly to be true
I contacted the support and put me stupid.
Suzanne: Hi there and welcome. My name is Suzanne, how are you today?
Jan: Hello Suzanne
...Jan: Hello I have received an emailwhichI won 100 free spins! I'm so happy! : P That is very fitting, because in an hour I have birthday: D The first time I have won somewhere free spins! nice !!!
Jan: Where can I find the free spins?
Jan: on wich game?
Suzanne: Aw happy birthday
Jan: In one hour: P haha
Suzanne: Ok so this is a Deposit bonus Jan, to get 100 spins a deposit is required. However, tomorrow you will get spins for your birthday on Fruity Friends
Suzanne: Thanks for chatting with me. We are available 7 days a week, all day from 07:00 GMT - 00:00 GMT should you have any other questions please contact us on chat.
The connection was terminated by the employee.
Of course a Deposit bonus There is absolutely nothing about it in the email. It says that I got the gift and won and nothing about "Deposit today and you get your free spins" or similar. I find it ne lousy scam Above all, very very nice that she had simply closed the chat, probably she herself noticed how f**ked up the thing actually is. I mean I know Karamba and have guessed from the beginning that it is a deposit bonus, because you rarely get something for free and certainly not 100 free spins.
i would be very interested in how you think about it, I finds not very okay.
EDIT:
The next chat history:
You are talking to 'Nicolai' right now.
Nicolai: Hi there and welcome. My name is Nicolai, how are you today?
Jan: Hello nicolai
Jan: Your colleague simply closed the chat before the conversation ended
Nicolai: Okay..How can I help you?
Nicolai: ?
Jan: I have received an email in the written stands that I won 100 free spins and get the gift. BUT . there is nothing written of it is a deposit bonus
Jan: There is written that I have won and given the gift and not that I must deposit I was honestly pleased and was very positively surprised. Especially since I have 40 minutes birthday and thought hey great gift!
Jan: in 40 minutes
Nicolai: can you please send this email to supportcenter@aspireglobal.com so I can see it please?
Jan: yes of course give me a minute
Jan: I have sent the email
Nicolai: one moment
Jan: ok
Nicolai: is it the one that says tim kingham. picture about Divine fortune?
Jan: I have no idea what you mean
Jan:
Nicolai: one moment;)
xml-ph-0039@deepl.internal Jan: okay
Nicolai: I see what you have received Jan. Sorry but you do not have 100 free spins. you have received an Affiliate email that have been sent out automatically. As you can see in the email, it says KAR100. This is our welcome offer on the site where you get 100 free spins
Jan: lol
Jan: In the email is written I have won 100 free spins
Jan: and you can see the places
Jan: 1
Jan: 2
Jan: 3
Nicolai: Yeah I know
Nicolai: But you haven't won them sorry
Jan: Wow
Jan: I find this very disappointing
Jan: I thought "wow karamba is really generous" very good and suitable for my birthday. So everyone gets this e-mail and is supposedly a "winner" ?
... ... ...
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The alleged win of 100 free spins at Karamba :)
Nobody has liked this post so far
I often get such emails from Dunder etc.. It is 99% always a deposit bonus. Yes, it is a very lousy deal and I find it almost repugnant to want to lure people so
But what I find worse are the employees who close the chat just like that when they have no more Bock. That really upsets me the most. I hate that like the plague. Lapalingo is a prime example there. There they do it all the time. Have my account there also locked and a Entsprechende criticism on Askgambler therefore verfasst and on other forums
I can not stand such bait offers and such incompetent employees and behavior. I'm really sorry for you and congratulations in 29 minutes Hope you have a lot of fun and joy tomorrow
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The alleged win of 100 free spins at Karamba :)
Nobody has liked this post so far
Yes I will certainly have, eat cake like a sick or do you mean with casino Bonuses? I don't think I will get that much, am very suspicious of that. Have always deposited regularly at almost all named casinos
uuuuuuuun thanks in advance
This post has been translated automatically
The alleged win of 100 free spins at Karamba :)
Nobody has liked this post so far
I have now read through the 2 chat history also
I get with something like this the sheer vomit
1: The supporter does not respond to the fact that the colleague has dafor simply closed the chat and has ignored it neatly
2: No plausible arguments. Sayings like Yeah i now...... and but you haven 't won them sorry....??? Its f**king serious?
I personally would have closed my account there immediately. This is for me personally one of the 3 no gos that a casino must not break for me. Incompetent support at its finest and no willingness to help or show goodwill. Your step to make this public on Gamblejoe was definitely the right step I thank you for the erkentniss. This ensures that I will never play there and the casino alone because of the action already has several thousands of deposits in the long run less
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