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Public complaints: Sunmaker - Problems with payout (Solved - Money was paid out) (Page 4)

Topic created on 07th Mar. 2018 | Page: 4 of 6 | Answers: 50 | Views: 28,170
Dutch78
Expert
Ronny1982 wrote on 07/03/2018 at 19:40: @ Dutch

Does anyone know how long it takes for the documents to be reviewed there?

Go to the Live Chat, with a bit of luck you will find a nice employee who will do this process at the same time as you, i.e. you can wait in the chat until she gives you the green light then.

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Anonym
Dutch78 wrote on 07/03/2018 at 20:20
Ronny1982 wrote on 07/03/2018 at 19:40: @ Dutch

Does anyone know how long it takes for the documents to be reviewed there?

Go to the Live Chat, with a bit of luck you will find a nice employee who will do this process at the same time as you, i.e. you can wait in the chat until she gives you the green light then.

Yes? Well, I'll try that right now...Thanks for the tip

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Anonym
The friendly employee was then but a man and told me to please be patient, this can take up to 24 hours...... So keep waiting...... ... ... :'(

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Anonym
Stay calm this will go fast now

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Anonym
Ronny1982 wrote on 07/03/2018 at 20:31: The friendly employee was then a man after all and told me to please be patient, this can take up to 24 hours...... So keep waiting...... ... ... :'(


I know how much something like this can stress you out. Go through with it and you will be happy to get the money in the end

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Anonym
Hammerdammer wrote on 07/03/2018 at 20:48
Ronny1982 wrote on 07/03/2018 at 20:31: The friendly female employee was a man after all and told me to please be patient, this can take up to 24 hours...... So keep waiting...... ... ... :'(


I know how much something like this can stress you out. Go through with it and you will be happy to get the money in the end

You got it boss I try now for the moment ne more to think about it...even if it is difficult...

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Anonym
So today at noon came the email that a document must be submitted again... Now just everything was confirmed and the payment is FINALLY out. This has cost me a lot of nerves and the way everything went was under all the gun. I will avoid sunmaker for the time being.... And now I am happy about my win and then upload the picture.

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Begbie
Elite
i can only report good things about sunmaker.
the days there was a bonus offer with a yggdrasil game, where the win was not booked correctly.
they have reported this on their own. I had not even noticed.
well and out of goodwill they rounded up the amount.
i found ne fair gesture

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P****1
I'm glad you finally got your money @Ronny1982

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Anonym
PiaMia221 wrote on 09/03/2018 at 01:41: I'm glad you finally got your money @Ronny1982

Thanks Pia

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