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Public complaints: Sunmaker - Problems with payout (Solved - Money was paid out) (Page 3)

Topic created on 07th Mar. 2018 | Page: 3 of 6 | Answers: 50 | Views: 28,172
Anonym

Sunmaker - Problems with payout (Solved - Money was paid out)

7th Mar. 2018, at 07:40 pm CET#21
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@ Dutch

You are absolutely right that the casino is only following the legal requirements. What annoys me. Why do they come with it now, when I've been playing there for months and won big for the first time by my standards and not right away?

Does anyone know how long it takes until the documents are checked there?

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Anonym

Sunmaker - Problems with payout (Solved - Money was paid out)

7th Mar. 2018, at 07:42 pm CET#22
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This happens quite quickly normally within a day

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J****r

Sunmaker - Problems with payout (Solved - Money was paid out)

7th Mar. 2018, at 07:45 pm CET#23
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Dutch78 wrote on 07/03/2018 at 19:33

These are requirements that any reputable casino should strictly adhere to, that has nothing in the least to do with customer unfriendly.

I think so. There are enough other reputable casinos where it runs more customer friendly. He has already paid in and out several times and now they come with such hypocritical conditions around the corner... I have nothing against sunmaker in general, but something like this borders on harassment...antisocial behavior. They do this with me only once, then they can shut down my account directly....

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Stromberg
Legend

Sunmaker - Problems with payout (Solved - Money was paid out)

7th Mar. 2018, at 07:58 pm CET#24
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Ronny1982 wrote on 07/03/2018 at 19:40: @ Dutch

You're absolutely right that the casino da only adheres to the legal requirements. What annoys me. Why do they come with it now, when I've been playing there for months and won big for the first time by my standards and not right away?

Does anyone know how long it takes until the documents are checked there?

So if you have not had to verify so far, then now probably the limit of I think 2000 or 2400 euros reached in the payouts.At the latest then the casino must verify.
Could that be the case?
That would be my guess now...

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Anonym

Sunmaker - Problems with payout (Solved - Money was paid out)

7th Mar. 2018, at 07:58 pm CET#25
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domesum wrote on 07/03/2018 at 19:42: This is quite fast normally within a day

Thanks for the info. I hope it goes that fast. Waiting yes now for 2 days...and want to finally find an end here...

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Anonym

Sunmaker - Problems with payout (Solved - Money was paid out)

7th Mar. 2018, at 08:07 pm CET#26
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Stromberg wrote on 07/03/2018 at 19:58
Ronny1982 wrote on 07/03/2018 at 19:40
So if you have not had to verify at all so far, then you have now probably reached the limit of I think 2000 or 2400 euros in withdrawals.At the latest then the casino must verify.
Could that be the case?
That would be my guess...

Even to the 2000 Missing still quite a bit...That is unfortunately not the reason no

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Stromberg
Legend

Sunmaker - Problems with payout (Solved - Money was paid out)

7th Mar. 2018, at 08:11 pm CET#27
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Yes then it's all kind of unfortunate.
I'm still curious: have won the 250 on your usual 9 cents?

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Anonym

Sunmaker - Problems with payout (Solved - Money was paid out)

7th Mar. 2018, at 08:13 pm CET#28
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Stromberg wrote on 07/03/2018 at 20:11: Yes then it's all kind of unfortunate.
I'm curious though: did you win the 250 on your usual 9 cents?

Yes but of course!!! On 9 cents...picture I upload when this crap here is finally through. Then I can also be happy about it

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Dutch78
Expert

Sunmaker - Problems with payout (Solved - Money was paid out)

7th Mar. 2018, at 08:13 pm CET#29
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I think so. There are enough other reputable casinos where it runs more customer-friendly. I have nothing against sunmaker in general, but something like this borders on harassment...antisocial behavior


Then name me one reputable casino that violates legal regulations just to be more customer friendly.
That in itself is a big contradiction, which reputable casino violates the law?
Your "chicanery" is an essential part of the Money Laundering Act, these are government requirements that every good casino adheres to.
The "antisocial" behavior is not the fault of Sunmaker.
I have a lot of understanding, but do not understand why you complain publicly and explicitly in this context is also written about problems with the payout.
There are obviously no problems with the payout, but only a difference in the parameters Deposit / withdrawal, which must be compensated, but that's it.
Ronny was also told that he will get his money quickly, then just in piecemeal amounts, but these also add up to the amount that he requested for payment.



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J****r

Sunmaker - Problems with payout (Solved - Money was paid out)

7th Mar. 2018, at 08:19 pm CET#30
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Dutch78 wrote on 07/03/2018 at 20:13


Then name me one reputable casino that violates legal regulations just to be more customer friendly.
That in itself is a big contradiction, what reputable casino breaks the law?
Your "chicanery" is an essential part of the Money Laundering Act, these are government requirements that every good casino adheres to.
The "antisocial" behavior is not the fault of Sunmaker.
I have a lot of understanding, but do not understand why you complain publicly and explicitly in this context is also written about problems with the payout.
There are obviously no problems with the payout, but only a difference in the parameters Deposit / withdrawal, which must be compensated, but that's it.
Ronny was also told that he will get his money quickly, then just in piecemeal amounts, but these also add up to the amount that he requested for payment.




Generally that may be correct. I still find it an impertinence to make him aware of it only now. This is simply stalling tactics and it should have been addressed much earlier on the part of the casino. Unfortunately, this did not happen and only now where he wants to pay out, it is implemented. Deposit always goes only pay out becomes a problem... To vomit.
That's what bothers me and why I call it antisocial. Normally such a procedure should be punished with boycott. But unfortunately there are apparently enough people who defend such a thing...

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