Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Public complaints: Sunmaker locks me... (Page 5)

Topic created on 31st Aug. 2018 | Page: 5 of 7 | Answers: 67 | Views: 26,963
Dutch78
Expert

Ankor wrote on 02/03/2019 12:57 PM
Heard that there are still threads from the 80s. Just have to search diligently.

Twix was still called Raider

This post has been translated automatically

Anonym
Dutch78 wrote on 02/03/2019 1:42 PM

Twix was still called Raider then

And we still had to dub from cassette to cassette

This post has been translated automatically

Doedelfee
Visitor
To the support
copy and paste - yes
Answers inaccurate and evasive - yes
Unfriendly - no
To go offline and end chat - not sure, sometimes accidentally deleted the page myself (touch screen and sausage finger)

After asking different support staff again, there is one or the other who will make an effort to address your concern. In my case, the answers were or are not satisfactory for me, but also not

This post has been translated automatically

schwede666
Top Member
robby811 wrote on February 03, 2019 at 2:37 pm
And we still had to dub from cassette to cassette

... for that we had the highspeed dubbing and n pencil just in case (roll up tape). What times...

This post has been translated automatically

h****4
hello good day am now for months at sunmaker often pay in and never won what is but no matter.

today anyway I have again the same happened to me what is already 5 times had credit on it hit free spins and before the free spins are started I had already got the win of the free spins credited without that have played. then have played the and it had been exactly the win that I have already been credited before the free spins.

i have then turned to live support what is that supposed to be the freespins win is already fixed although not played freespins have also made screenshots the live support has then always just the same talked what do they mean please although everything is apparent then I wrote then send the screenshots just in forums and supervisory authority if I do not get help. then said the Live Chat if you do that we close your account forever should that be legal please?? can prove everything by screenshots that it was so but must I now expect consequences just because tell the truth?

ud must be right the live chat is always extremely unfriendly does not answer any questions and ends in the chat and that was not even the only thing I have also already normal football tips give then won then game was canceled because they have the result although it was on all internet sites sent links that are not official sites and so it was done for them

This post has been translated automatically

k****8
hans44 wrote on 03.09.2020 at 17:21: hello hello good day am now for months at sunmaker often pay in and never won what is but no matter.

today anyway I have again the same happened to me what is already 5 times had credit on it have hit free spins and before the free spins are started I already had the win of the free spins credited without the have played. then have played the and it had been exactly the win that I have already been credited before the free spins.

i have then turned to live support what is that supposed to be the freespins win is already fixed although not played freespins have also made screenshots the live support has then always just the same talked what do they mean please although everything is apparent then I wrote then send the screenshots just in forums and supervisory authority if I do not get help. then said the Live Chat if you do that we close your account forever should that be legal please?? can prove everything by screenshots that it was so but must I now expect consequences just because tell the truth?

ud have to give right the live chat is always extremely unfriendly goes on no question and ends in the chat and that was not even the only have also already normal football tips give then won then game was canceled because they have the result although it was on all internet sites sent left that are not official sites and so it was done for them

As Daniel already wrote ... always depends on how you talk to those 😅kann yes bad all on those lie or ???

This post has been translated automatically

bruffl
Expert
Is mostly so" how to put in the forest, so it resounds out" with which I would like to insinuate you nothing. it is probably a technical. problem either from the Provider or from sunmaker.

This post has been translated automatically

G****e
kxixnqx2018 wrote on 03.09.2020 at 17:39
As Daniel already wrote ... always depends on how you also talk to them 😅kann yes bad all on them or ???

Very me also so. I personally have never had problems with Sunmaker

This post has been translated automatically

Anonym
Which game did you play? Red Tiger always does it in such a way that it is displayed beforehand. The win is already fixed for each game. A round of free spins is always just one spin that pays X amount.
But the casino can not do anything

This post has been translated automatically

h****4
yes but must I then so mies anmachen in chat wanted to say but only that in the slot is an error and have sent screenshots and as a thank you then to be treated so is just awesome and to threaten me immediately that my account to close when posting in forums there I ask myself really if it is really serious to go when immediately threatened with account closure just because you want to post it in forums

This post has been translated automatically

Hot Topics5th Nov. 2024 at 01:44 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately