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Public complaints: Stalling tactics at Ares Casino (scam & rip-off) (Page 4)

Topic created on 14th Feb. 2018 | Page: 4 of 7 | Answers: 64 | Views: 24,476
Anonym

Stalling tactics at Ares Casino (scam & rip-off)

17th Feb. 2018, at 10:18 am CET#31
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Ronny1982 wrote on 02/17/2018 at 10:03 am:

Hey

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Anonym

Stalling tactics at Ares Casino (scam & rip-off)

17th Feb. 2018, at 10:19 am CET#32
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Hammerdammer wrote on 02/17/2018 at 10:18 AM
Ronny1982 wrote on 02/17/2018 at 10:03 am:

Hey

Hey

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Anonym

Stalling tactics at Ares Casino (scam & rip-off)

17th Feb. 2018, at 10:28 am CET#33
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Ronny1982 wrote on 02/17/2018 at 10:19 AM

Hey

Are you busy with the battles?

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Anonym

Stalling tactics at Ares Casino (scam & rip-off)

17th Feb. 2018, at 10:31 am CET#34
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Hammerdammer wrote on 02/17/2018 at 10:28 AM
Ronny1982 wrote on 02/17/2018 at 10:19 AM

Hey

Are you busy with the battles?

Always yes! You were at a Battle yesterday, 3 places behind me! Haha

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RiverSong
Legend

Stalling tactics at Ares Casino (scam & rip-off)

17th Feb. 2018, at 02:42 pm CET#35
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Ronny1982 wrote on 17.02.2018 at 10:03 am: ... and vorallem never spend money or already plan what you do not really already have on your account. Oh dear...much strength you to get out of this situation again....

you put it much better than me

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spielo
Rookie

Stalling tactics at Ares Casino (scam & rip-off)

17th Feb. 2018, at 03:48 pm CET#36
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Small update, although I want to leave it only to the Threaderöffner to continue to keep you up to date. I have made contact for Kuschelyoshi and I am now waiting for the resolution of what exactly happened there. But he can tell you about it himself when the time comes.

@steven

Hello first!

Your matter reads pretty scary at first, but now I have some questions before I could also join your case.

We have already established that the support is sub-standard. However, I notice a few inconsistencies here.
You have been lucky after about 500-800 euros Deposit, after how much money was that because exactly, because either one has luck at 500 or at 800 euros, since probably no one money behind pushes if he is winning. Was the whole then with or without bonus, since you have spoken only of the deposits previously with bonus were.

Maybe also to your credit, which you have certainly not taken to gamble online. Or have you spent the credit in another online casino and now make this casino responsible for? So you have certainly taken to pay for something or to buy. Here the big suspicion of Gambling addiction creeps in, but that would be another topic.

Then you say that the support has spoken of a foreign access and ominous 50 € were deposited into your account. So you then certainly also have a screen of the game history in which one sees that your money was gambled away and you also certainly have a screen where one sees the deposits. Because if an admin from the casino would have made these, that is also evident, should it have been someone else, that is also evident.

All in all, here are a lot of inconclusive things and that you now call your life as at the end because you have deposited only 800 €, which you probably could not afford, makes your story not more credible.

If your account has really been abused by another user, I'm sorry, then this is also your fault and the casino will not be liable for it.

But I am also with you ready to use me times for you and to make me smart, for this Daniel must send me only your mail and I come then to you. I need some things for it which I then communicate to you by mail. However, everyone should be clear that such things cost time and work, the truth quickly comes to light. Sorry if I have to put it this way, but this seems to me really too kosher! Should I be wrong then sorry, but for that I offer my help here.

spielo

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Daniel
Elite

Stalling tactics at Ares Casino (scam & rip-off)

17th Feb. 2018, at 06:12 pm CET#37
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@StevenMcManagement May I share the email address you registered with GambleJoe with Spielo?

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Anonym

Stalling tactics at Ares Casino (scam & rip-off)

17th Feb. 2018, at 11:59 pm CET#38
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So first @spielo

That you now pick out from the whole story that has so much clear evidence that I'm being fooled, just these things that are not perfectly defined and then present that as kosher, is really awesome

And you are already aware that they have locked my "account" for security supposedly that it is safe. Ridiculous!

This is certainly done to hide evidence, because I could of course give you all the info but since my account is locked I have no insight into it.

And the payment confirmations that are sent by email show no names, no Deposit method, nothing to prove that this someone else has getatitg, that's all obviously so intentional!

Also, if nothing has happened, why does my account remain locked?


Today I wrote again with the brazen support and who would have thought it, just without words.


Quote:
"46 PM

Kseniya
hello can i help you?

Stefan



My internet connection was gone
The deposit of 27. 01 uber50ubeuro you must see that this did not come through meinmkonto! !
Kseniya
Your account has been blocked
Thank you Stefan, for contacting the support team.


Immediately closed the chat again, no email received from info@arescasino.com

Nothing at all!


And then this chat from today!


Nadia


Show all


Stefan Hasselböck



Hello
Nadia
Hello, how can I help you?

Stefan Hasselböck



I am still waiting for a feedback regarding my problem "account foreign access"
As I have now learned I will never see the money again
Since they simply do not respond to the mails
Is this true ?
Nadia
Hello, your account is blocked and refunds are available

Stefan Hasselböck



How do you mean refunds available?
And why is it blocked?
Will I get my 8000 euros back or notn
?
Nadia
If you have 0 in your account, we have no money to come back to you
?

Stefan Hasselböck



There was a foreign access
Nadia
Nobody stole your account, we checked it with the finance department
Thank you Stefan Hasselböck, for contacting the support team





suddenly the finance department got in touch, I have not received an email from a specialist until now, as I have been assured for 3 weeks.

And how to interpret this chat at all??????
There are refunds available first she says and then she tells me that if the account balance is 0 they can't do anything

OF COURSE it is 0 if there was a third party access and the payout is gone.

If this were a legitimate casino, they could see from the login files that a foreign device and a foreign person (IP, location) was in my account.

I was denied access to my account over a week ago and they are now claiming that this is not true and my account is locked and the chat will be terminated immediately

That's so awesome what's going on, they don't want to care about the customer but only rip people off and leave them standing there stupid


@Daniel, yes Kannst make, am times curious ;~}

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Anonym

Stalling tactics at Ares Casino (scam & rip-off)

18th Feb. 2018, at 12:01 am CET#39
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And by the way, my account at 77jackpot.com is also blocked, surely both run on the same server
The same guys are behind it.

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Daniel
Elite

Stalling tactics at Ares Casino (scam & rip-off)

18th Feb. 2018, at 12:15 am CET#40
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Stevenmcmanament wrote on 18.02.2018 at 00:01: And by the way, my account at 77jackpot.com is also blocked, surely both run over the same server
Are yes the same guys behind it.

I have forwarded your email to Spielo ...

... man people, why do you play in such casinos? ;( There are so many Online Casinos with proper gambling license and original games. In any other industry, such providers could not survive for a second. The problem is that players hardly inform themselves. They find the first best possible page in Google, trust this casino page and then, without doing any further research, sign up for any online casinos and Deposit their hard-earned money recklessly.

I'm sure that the same people, first inform themselves on 20 different sites to make sure that the MP3 player they want to buy for 50 € is really good.

You take a big Risk anyway when you gamble and invest a lot of money in the long run. And if one wins then times, then one should play also in a gescheiten Casino with original Slots, where one can estimate its chances of winning and its win also paid out. Since gambling is not exactly about little money, it should be well considered where you put your money. Or do I see this wrong?

By the way, I'm not just talking about you, but about all players in general, or a large proportion of them.

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