Public complaints: Stalling tactics at Ares Casino (scam & rip-off) (Page 3)

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Stevenmcmanament wrote on 02/17/2018 at 08:58: I would like to have a response from Daniel and Spielo please

I don't know anymore I have really really thick problems because of this and had some before I don't feel like it anymore!!!!

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Stevenmcmanament wrote on 02/17/2018 at 00:26: @Daniel @Spielo

i'm just totally flashed what i'm reading here right now and what i'm experiencing myself since 3 weeks, i was all the time very insecure and scared about my situation, now i have even more worries and my life is currently facing ruin, it's unbelievable !

My situation: I signed up about 1 year ago at Arescasino, but have never played there because I've always played at Ovocasino, which had yes Novolinegames (my favorite) until unfortunately the end of last year, since Greentube has yes for players in Germany stopped playing.

Now I was totally turned off by playing, for me nothing comes to Novoline games ran, also no "Book of Dead" can replace for me Book of Ra, is rather ne China copy just abturnt, you know what I mean ^^ so forced halt, either I play Book of Ra or not, but no Book of Ramses or something

Ok so far all clear, of course I went looking for a casino that still offers Novoline (I'm not stupid. did my Abi 2 years ago). Actually, according to logical common sense, there should be no more Novoline because I'm from Germany and the manufacturer "Greentube" has just stopped the service within Germany, so why should I find a casino that still has something, illogical.

I knew the Futuriti Casino and have always seen there that they also Novoline annbieten (have always wondered why the pictures on the site of the games look so funny, so blurred and you could think they are not real, as you already described in the post above, but have me no further thought).

Then I just saw that Futuriti TROTZ the discontinuation of Greentube continues to offer Novoline games (but also not the full range)

I googled and just saw that there are only 3 casinos for German players that continue to offer Novoline games.

First I thought so "Oha respect, they are certainly so powerful that the others like "Ovo" have said, we are out with the new licensing agreements with Greentube, but Ares or Futuriti were ready to pay just maybe more than before but continue to offer Novolinespiele to be allowed.

They would then also the "monopoly" because all players are then distributed to these 3 remaining casinos, because Novoline is actually what everyone wants!

Meanwhile, after 3 weeks of active play at Arescasino.com and 77jackpot.com (are incidentally both the same criminals, ie Arescasino.com = 77jackpot.com, just like Ovocasino.com = Quasargaming.com or Sunnyplayer.com = Sunmaker.com)

EXACTLY as described above by a user here, I also paid in a lot at Ares in the beginning, used the Bonuses, and after about 500-800 euros Deposit I won say and write 10000 euros and played down to 8000 euros and paid out.

Also as described above I verified myself, but everything on the site worked funny.

I know very well with forums etc and this site is all in all very very funny.

i have requested on 26.1.2018 a withdrawal of 8005 euros which was in process.

On 27.01.2018 I logged on at night and my payout was gone the money was also no longer on the account (also have proof pictures and account history innnerhalb the account, which is now suddenly locked (access denied it says)

In addition, a deposit of 50 euros was made which did not come from me !

That is, there was definitely a foreign access to my account and where my 8000 euros payout are I do not know.

CAN YOU UNDERSTAND WHAT IS GOING ON WITH ME FOR 3 WEEKS ????????????

i can pay NO more bills, I am in the negative with PayPal and get problems, I have all the pressure, because I assumed that I get 8000 euros paid out as it would be YES NORMALLY also !!!!

I AM TOTALLY ALONE AND THE SUPPORT IS TELLING ME FOR 3 WEEKS THEY ARE WAITING FOR AN ANSWER FROM THE SO-CALLED "Fincancial Department" !!!!!!!!!!!!!!!!!

Meanwhile I think I am being screwed and will never see my money again !!!!!

My account is also blocked (by the way both accounts also at 77jackpot.com), they justify it by saying that they do this preventively that nobody else would hack my account anymore. RIDICULOUS !

In the Live Chat I get screwed day after day !

Neither German nor English mastered the right, the answers are ALWAYS the same, you are totally misled and SINCE 3 WEEKS I'm waiting for an answer from info@arescasino.com to which I have already written all the mails, but get NO response.

When I sent the first mail directly after my problem, I have strangely immediately get a mail back from them which I now show here, but since then (3 weeks) NO SINGLE REPLY MORE about the current state of affairs.

EVERY DAY ONLY THE SAME SCAM IN LIVECHAT !

Sometimes a "Nadia" is there, sometimes a "Nikita", sometimes a "Ksenya".

What strikes me is that all these names are Russian names and also KOMISCHERWEISE that Futuriti Casino is completely in Russian hands. You can see this in the deposit and withdrawal options.

70% Russian.


But the Russian language is not the most important thing.

I am now sure that there is always the same criminal person sitting and no matter what I write they always hold you with the same answers and ONCE THEY WERE SO DREIST that I have made right pressure (5 days ago) and when I was about to hear the answer I wanted to write the so-called "Anita" in the live chat "Just a second!", completely meaningless, following it she has simply written NOTHING MORE.
Completely ignored!!!! THINK ABOUT THAT. Then I thought I'd test them and opened Firefox (the other chat was Google Chrome) and pretended to be another person and waited for an operator in live chat. AND GUESS WHO ANSWERED ME, the Anita, who else.

HOW BRAZEN IS THAT ???????????????????????????????????????????????????

when I then told her that I am the buddy of myself (how sick is that) and directly confronted her why she ignores me but answers the buddy, she said "Lost communication".

JUST SUCH A CRAPPY GOOGLE TRANSLATOR ANSWER.

AND THEN SHE NEVER GOT BACK TO ME IN THE LIVECHAT EITHER.

and all other livechats under my real name no operator has accepted, strangely enough.

So all in all it certainly fits together that my money is probably (have given up hope after all the above described, is well obvious that this is fraud) gone and I no longer know what to do, my life is destroyed because I have planned with 8000 euros, and now have GARNICHTS and debt


Can anyone here SERIOUSLY help me???

I'm scared to death, honestly, I hope you understand me how awesome flashed and screwed and cheated I feel and really alone and empty stand there !!!!



For 3 weeks I look every day in my email inbox and from day to day I have noticed more and more, something is wrong here.

Until today I landed here in the forum and everything comes together, 1+1 is added together, it's totally sick simple, I feel like in the wrong movie !!!!!!!!!!!!!!!!!!!!!!!

I just do not know any further because everything is hopeless


Here the first mail to Info@Arescasino.com after "Nadia" told me in the live chat, I should describe my problem to this email, said done:


" Good morning,

I write now here directly by email since in the online chat of "Nadia"
assured me that they can help me here as specialists.
I am totally lost and don't know what to do, my cell phone was stolen and my payout was canceled due to unauthorized access and is now gone, I am totally panicked and don't know what to do!
I wanted to pay out the money of course otherwise I would have hardly requested a withdrawal

On the day of the cancellation of the payout you must have access to the internet IP and location and see that this is not from my usual IP etc

Anyway I don't really know what to do but I hope you can help me and cancel my withdrawal I am totally devastated so I don't know what to do, please do everything in your power, I was assured you can help me

Thank you very much I hope the best

<info@arescasino.com> <info@arescasino.com> </info@arescasino.com></info@arescasino.com> Mfg "





The quick answer that gave me hope:



" Sent: Wednesday, January 31, 2018 00:30 PM
From: "info@arescasino.com"<info@arescasino.com> <info@arescasino.com> </info@arescasino.com></info@arescasino.com><info@arescasino.com> <info@arescasino.com></info@arescasino.com></info@arescasino.com> <info@arescasino.com> <info@arescasino.com> </info@arescasino.com></info@arescasino.com><info@arescasino.com> <info@arescasino.com></info@arescasino.com></info@arescasino.com> <info@arescasino.com>
To:
Subject: Re: payout

Hello!

Don't worry! You as our customer are reliably protected. Your money will be returned to your account soon. Only you have the right to withdraw money.


Sincerely yours,
Your customer service team
Arescasino.com"




My answer (full of trust, totally blind, but I think everyone falls for the scam):

" Hello,



thank you very much for the quick feedback !!!



I will now also change my password because definitely a stranger has accessed my account !



I am overjoyed that they help me now !



MANY MANY THANKS for this !



that's what I call a really great support



Thank you thank you !


Mfg "




so and after that came directly again an answer with this totally disturbing content and SINCE THAT time the doubting of the seriousness went off, you see it yourselves !!!! :


> Sent: Wednesday, January 31, 2018 00:51

> From: "</info@arescasino.com> <info@arescasino.com> <info@arescasino.com></info@arescasino.com></info@arescasino.com> <info@arescasino.com> <info@arescasino.com></info@arescasino.com></info@arescasino.com> <info@arescasino.com> <info@arescasino.com></info@arescasino.com></info@arescasino.com> <info@arescasino.com> <info@arescasino.com></info@arescasino.com></info@arescasino.com> <info@arescasino.com> <info@arescasino.com></info@arescasino.com></info@arescasino.com> <info@arescasino.com> <info@arescasino.com></info@arescasino.com></info@arescasino.com> <info@arescasino.com> <info@arescasino.com></info@arescasino.com></info@arescasino.com> <info@arescasino.com> <info@arescasino.com></info@arescasino.com></info@arescasino.com> <info@arescasino.com> <info@arescasino.com></info@arescasino.com></info@arescasino.com> <info@arescasino.com> <info@arescasino.com> </info@arescasino.com></info@arescasino.com> <info@arescasino.com> <info@arescasino.com></info@arescasino.com></info@arescasino.com> <info@arescasino.com> <info@arescasino.com>