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Public complaints: Stakers account suspended for alleged multiaccounting (Page 2)

Topic created on 11th Oct. 2018 | Page: 2 of 4 | Answers: 32 | Views: 8,764
Falko
Icon

MissesMiss wrote on 08/04/2019 at 14:30
I didn't say I didn't understand. The point is that you don't even give the customer the opportunity to possibly give an explanation, it's just immediately assumed that you are willfully creating multiaccounts in order to cheat. This is called discrimination.


BWin, for example, has shown that it can be done differently.
My friend got an email and was asked if it might have escaped his notice that he already had an account there. This could happen yes quite times, so his old account was deleted and the existing credit even transferred to the newer. (An amount of 200 €, no Bonus money, immediately payable)
He was advised that this should not happen again, otherwise the accounts will be closed and the possible credit will be canceled.

If one is blocked by Stakers,that is already really annoying.This casino gave me already several times some money to play. Can you maybe write an email to the support and link the page here.then they can read that and maybe reconsider it again with the block with you, if they then know why why why that happened so.

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upola
Legend
That is always upset here about the terms and conditions.

If I register in an OC and set the check mark at "Terms and conditions read", then I accept the terms and conditions without if and but.
It does not matter how nonsensical and stupid most of the terms and conditions are.
If it comes hard on hard, the 'Casino can always refer to it.

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Insa24
Top Member
upola wrote on 08.04.2019 at 16:16: That is always upset here about the AGB.

If I register in an OC and set the check mark at "AGB read", then I accept the AGB without if and but.
It does not matter how nonsensical and stupid most of the terms and conditions are.
If it comes hard on hard, the 'Casino can always refer to it.

Ooor ey, are you yourself OC operator or what?!

I do not do before I register first with support or whoever rumdiskutieren, which Pkt of the terms and conditions I find really crap bla bla

Of course, the casino then in the cases here ultimately always "right", because I set when registering the hook to terms and conditions and privacy. Neither the TE nor I or MissesMiss are somehow mentally behind - so that's already clear!

I also think that it is absolutely necessary to integrate certain points in the terms and conditions of a company, which just protect against fraud, etc..

Again: no one here has cheated (I'm assuming now!); everyone would be accused of abuse or fraud without a doubt - and that's final. And that because of several accounts on one IP

And yes, I'm upset about it!

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Anonym
Insa24 wrote on 09/04/2019 at 00:56
Ooor ey, are you an OC operator yourself or what!

I do not do before I register first rumdiskutieren with support or whoever, which Pkt of the terms and conditions I find really crap bla bla

Of course, the casino then in the cases here ultimately always "right", because I set when registering the hook to terms and conditions and privacy. Neither the TE nor I or MissesMiss are somehow mentally behind - so that's already clear!

I also think that it is absolutely necessary to integrate certain points in the terms and conditions of a company, which just protect against fraud, etc..

Again: no one here has cheated (I'm assuming now!); everyone would be accused of abuse or fraud without a doubt - and that's final. And that because of several accounts on one IP

And yes, I'm upset about it!

There are just enough people who make several accounts with an IP because of Bonusabuse there must then just suffer the Algemeinheit drunten is just so.

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Insa24
Top Member
Yes but I think it's good that the thread was opened here because this IP thing actually bothers me since the beginning
Is it not you also so, or zockt the majority of online gamers alone heeme?
And if I would run an OC, then I would not only always as a couple FS raushauen but also nen reasonable customer service offer. As the name already says: in the service of depositing the customer!
The IP regulation actually spoils the business or do I see that seriously wrong? Does an OC actually suffer a loss if this IP/household clause is removed? What serious Risk would an OC take then? In my opinion, none at all! In fact, they could only win (increase sales and reputation)

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upola
Legend
Insa24 wrote on 09/04/2019 at 00:56
Ooor ey, are you an OC operator yourself or what!

I do not do before I register first rumdiskutieren with support or anyone else, which Pkt of the terms and conditions I find really crap bla bla

Of course, the casino then in the cases here ultimately always "right", because I set when registering the hook to terms and conditions and privacy. Neither the TE nor I or MissesMiss are somehow mentally behind - so that's already clear!

I also find that it is absolutely necessary to integrate certain points in the terms and conditions of a company, which just protect against fraud, etc..

Again: no one here has cheated (I'm assuming now!); everyone would be accused of abuse or fraud without a doubt - and that's final. And that because of several accounts on one IP

And yes, I'm upset about it!

What is that for an argumentation?

Just because you do not talk after the mouth is the same OC operator.such nonsense.

Look for another casino if you do not like the terms and conditions...oh yes, that's everywhere in the terms and conditions.
Maybe the casino should come by everyone and see that you do not want to cheat.

And you can get upset as much as you want, so nothing changes anyway.
So accept it or stop playing.

And you can discuss this ad nauseam, even then nothing will change.

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Insa24
Top Member
But that's crap, because if you don't talk about it and discuss it, THEN nothing changes!

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MissesMiss
Amateur
So who says that discussing would not bring anything, my discussions with Stakers have at least worked.
After my last email to them an apology for my inconvenience came back and today 8 freespins were credited

My account was given free again!

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upola
Legend

MissesMiss wrote on 04/11/2019 at 13:18: So who says that discussing would not bring anything, my discussions with Stakers have at least been fruitful.
After my last email to them an apology for my inconvenience came back and today 8 freespins were credited

My account was given free again!

It was about the discussion here.This brings nothing, because here no one can change what.

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Insa24
Top Member
upola wrote on 04/11/2019 1:29 PM

It was about the discussion here.It is useless because no one here can do anything about it.


No!
It was about discussing with an OC and about (in your words) "upset" here at GJ

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