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Public complaints: Stake7 wants to cancel the win and give me back my deposit money of 20€. HELP (Page 3)

Topic created on 25th Sep. 2018 | Page: 3 of 3 | Answers: 24 | Views: 6,641
VM292
Amateur
So I have now made the effort and read through everything...

I find absolutely nothing that prohibits the Gamble feature...

The maximum bet is 10€ and that has absolutely nothing to do with the Gamble Feature! You have finally made a bet with, let's say, 2.50 € and played up the resulting win. These are two different pairs of shoes

Just turn to the MGA that will help you for sure more...

This post has been translated automatically

s****e
didn't gambling always fall under the maximum use, as did the purchase of
free games?

This post has been translated automatically

Norms91
Visitor

chat 2018.09.25
Sc
17:46:35
Huhu, am I allowed to use thegamblingfeatures
with the Torero Bonus? ?

Anja
17:46:37
Hello! How can I help you?

Sc
17:46:52
??

Anja
17:47:17
one moment please, I call your account on

Sc
17:47:48
What does this have to do with my account, just out of interest?

Anja
17:48:09
Here you can find all the bonus conditions; https://www.stake7.com/Promotions/TermsConditions/casino/torero30

Sc
17:48:34
Can't they tell me?

Anja
17:48:34
Moreover, you can not use bonus again

Anja
17:48:48
You have already used it

Sc
17:49:29
Okay, but still, are you allowed to use the risikofubtionek with bonus?

Sc
17:49:59
?

Sc
17:50:55
Hello

Anja
17:51:17
Your friend Norman has already received a statement about this

Sc
17:51:40
Unfortunately no

Anja
17:52:05
8. In the interest of fair gaming, the maximum bet per game round when betting with bonus funds is €10.

Anja
17:53:14
yet and we will now not go further into discussion about this where this concern does not affect your account

As also said to your friend he receives another email from us.

Sc
17:54:08
I.e. I may use risikofuntionen, otherwise they should have been listed in the terms and conditions, the stake refers to the start of the round and not to the loss or win that occurs after it

Sc
17:54:31
Why can't you just give me a normal answer to my questions?

Sc
17:54:53
I'm only asking because I want to understand,

Sc
17:55:17
First of all, this has nothing to do with my friend, norman

Anja
17:55:22
We do not discuss with you accounts and concerns of other customers

Anja
17:55:31
If you do not agree with our terms and conditions, please feel free to contact us by email.

Sc
17:56:14
I want to know if I am allowed to gambol with active bonus?!?! I want to use the 50% and I can't even get a proper answer

Mold
17:56:29
??

Anja
17:56:47
Yes

Anja
17:57:34
You can find all information on our bonus page

Sc
17:57:52
Thanks is enough


































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Anonym
Where I call that times service to the customer, just seen that I have there also still an account but also longer nothing paid. The have nothing thereupon directly times closed

This post has been translated automatically

Norms91
Visitor
qwertee wrote on 26.09.2018 at 00:52 clock: Where I call times service to the customer, just seen that I have there also still an account but also longer nothing deposited. The Habenichts thereupon directly times closed

This is a cheek!

This post has been translated automatically

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