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Public complaints: Stake7 does not pay out win of 110.000€ (massive fraud & rip-off)

Topic created on 10th Mar. 2018 | Page: 1 of 6 | Answers: 50 | Views: 27,556
Deekay23
Hello
I have won 110,000 euros at stake7. And they do not want to pay me the money!!! Because I have a typo in the year of birth instead of 1986 I accidentally stated 1996. I have but before the win already diesdn error announced and I was told that it will be changed upon verification. Now they have blocked my account because I would have violated the Agbs.

Edit by Admin: Thread please read to the end. stake7 has behaved in this case really above average exemplary! Thank you Stake7!

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Deekay23
What can I do now?

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sonne10
Top Member
Stay tough that happened to me at Videoslots once a typo in the year of birth... there was no issue the win was still paid out to me ...

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P****1
Oh dear, that's a gigantic sum. May I ask how you win 110,000 euros?

I hope that somehow settles and you get the money. Such a high sum can change your whole life

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Daniel
Elite
Hi Deekay23, I wrote you a PN.

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Daniel
Elite
I am temporarily closing this thread as we, the player and stake7 are in a conversation the days trying to resolve this issue.

This thread was closed

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Daniel
Elite
We dealt with this case intensively and spoke with Stake7. The manager of stake7 then contacted the player personally. Both sides came to a very good solution for the circumstances. I don't want to say more about this case but if Stake7 actually delivers what they promised, then it is a much better casino than I always thought. Stake7 really shows the highest possible professionalism, foresight and seriousness in this case. It's really nice to be surprised by an online casino in a very positive way.

I have reopened this thread and would like to ask you Deekay23 (thread creator) to let us know here as soon as the money is in your account.

This thread has been reopened

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Anonym
Daniel the Robin hood of the gambler community
Good performance and have fun spending money 😎

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Anonym
Daniel wrote on 03/13/2018 at 20:27: We have dealt intensively with this case and talked to Stake7. The manager of stake7 then contacted the player personally. Both sides came to a very good solution for the circumstances. I don't want to say more about this case but if Stake7 actually delivers what they promised, then it is a much better casino than I always thought. Stake7 really shows the highest possible professionalism, foresight and seriousness in this case. It's really nice to be surprised by an online casino in a very positive way.

Is there a reason that this happens behind closed doors or is everything resolved as soon as the player receives his money?

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Daniel
Elite
Hammerdammer wrote on 03/13/2018 at 21:16

Is there a reason for this to happen behind closed doors or will it all be resolved as soon as the player receives their money?

The money will come the days and then there will be an article and everything. Please be patient a little longer

As I said, if stake7 keeps this (which I assume 99%), then the casino is more than just serious and a really a so far unique positive surprise.

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