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Public complaints: Spintastic is the scam? (Page 2)

Topic created on 14th Dec. 2017 | Page: 2 of 3 | Answers: 21 | Views: 5,580
Daniel
Elite

Spintastic is the scam?

3rd Feb. 2018, at 01:35 pm CET#11
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Fullforce82 wrote on 03.02.2018 at 13:26 Clock: Hello!
I would like to say here again what to Spintastic as I wanted to log in this week I got an error message that there are problems with my account!
When I wrote to the support I only got the answer that my account was permanently blocked because I should have violated the terms and conditions!
On my question how I have violated the terms and conditions I got of course no answer!
I can only warn everyone not to play in this casino!
I had lost about 10 k over several months and apparently one is permanently blocked there with uncomfortable question!

So fingers away from the casino

Did you still have money on your account there or were you not paid a win? Or was your account simply blocked?

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Fullforce82

Spintastic is the scam?

3rd Feb. 2018, at 01:58 pm CET#12
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Can I so garnicht say whether there was still money on it!
But there were already before times problems with winning pictures and server losses!
No idea why they have locked my account!

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Daniel
Elite

Spintastic is the scam?

3rd Feb. 2018, at 02:10 pm CET#13
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Fullforce82 wrote on 03.02.2018 at 13:58 Clock: I can so not say whether there was still money on it!
But there were times before problems with winning pictures and server losses!
No idea why they have locked my account!

Hmm, actually makes no sense to lock accounts just like that. So it also makes no economic sense for the casino. Strange! Well, if no more money was on it, then you have lost nothing. There are plenty of other online casinos ...

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Dokado1212
Experienced

Spintastic is the scam?

3rd Feb. 2018, at 04:31 pm CET#14
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Fullforce82 wrote on 03.02.2018 at 13:58 Clock: I can so not say whether there was still money on it!
But there were times before problems with winning pictures and server losses!
No idea why they have locked my account!

You do not know if you still had money on the account? That sounds very credible....

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Fullforce82

Spintastic is the scam?

3rd Feb. 2018, at 05:25 pm CET#15
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I meant if it was only a few cents

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Anonym

Spintastic is the scam?

3rd Feb. 2018, at 09:39 pm CET#16
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This has also happened to me a few times. I think the blame here lies with the game manufacturer. Something like this has to be fixed and the player has to get his money back for this spin. It can not be that you pay for something that you do not even get to see. Trust is out of place here in my opinion.

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Fullforce82

Spintastic is the scam?

28th Feb. 2018, at 06:36 pm CET#17
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Have now after several times to ask for the reason of my lock get an answer.

Good evening Daniel,


thank you for your feedback.

Please note that if you break our terms and conditions, we are not obliged to disclose an exact reason.

We would like to additionally inform you that our decision is final and we will hereby terminate the email traffic.


We thank you in advance for your understanding and wish you a pleasant day!


Yours sincerely,

Lena

Customer Service Spintastic.com

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Fullforce82

Spintastic is the scam?

28th Feb. 2018, at 06:37 pm CET#18
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Too bad that you have no way to get your money back from such a dirty club

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sippi
Expert

Spintastic is the scam?

28th Feb. 2018, at 06:51 pm CET#19
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LOL, Please note that if you breach our TOS, we are not obliged to disclose an exact reason.

All right, dirt casino. Should be avoided by everyone.

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Anonym

Spintastic is the scam?

28th Feb. 2018, at 07:04 pm CET#20
1 Like

Liked this post: Avatar von Fullforce82 Fullforce82
Fullforce82 wrote on 28.02.2018 at 18:36: Have now after several times after asking for the reason for my lock get an answer .

Good evening Daniel,


thank you for your feedback.

Please note that if you break our terms and conditions, we are not obliged to disclose an exact reason.

We would like to additionally inform you that our decision is final and we will hereby terminate the email traffic.


We thank you in advance for your understanding and wish you a pleasant day!


Yours sincerely,

Lena

Customer Service Spintastic.com

This is the biggest bullshit there is and especially they would have no reason to lock you as a highroller... that makes also no normal casino... the give you rather more BOnis if you want to close your account... one could now almost think that you have won a lot in the spin and the just sweep it now under the table ... but the joke is... that you can do against nothing ... because the oh so great "MGA" is not so pro player as eg the UK Commission...

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