Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Public complaints: Spintastic is the scam? (Page 2)

Topic created on 14th Dec. 2017 | Page: 2 of 3 | Answers: 21 | Views: 5,757
Daniel
Elite

Spintastic is the scam?

3rd Feb. 2018, at 01:35 pm CET#11
0 Likes

Nobody has liked this post so far
Fullforce82 wrote on 03.02.2018 at 13:26 Clock: Hello!
I would like to say here again what to Spintastic as I wanted to log in this week I got an error message that there are problems with my account!
When I wrote to the support I only got the answer that my account was permanently blocked because I should have violated the terms and conditions!
On my question how I have violated the terms and conditions I got of course no answer!
I can only warn everyone not to play in this casino!
I had lost about 10 k over several months and apparently one is permanently blocked there with uncomfortable question!

So fingers away from the casino

Did you still have money on your account there or were you not paid a win? Or was your account simply blocked?

This post has been translated automatically

Fullforce82
Visitor

Spintastic is the scam?

3rd Feb. 2018, at 01:58 pm CET#12
0 Likes

Nobody has liked this post so far
Can I so garnicht say whether there was still money on it!
But there were already before times problems with winning pictures and server losses!
No idea why they have locked my account!

This post has been translated automatically

Daniel
Elite

Spintastic is the scam?

3rd Feb. 2018, at 02:10 pm CET#13
0 Likes

Nobody has liked this post so far
Fullforce82 wrote on 03.02.2018 at 13:58 Clock: I can so not say whether there was still money on it!
But there were times before problems with winning pictures and server losses!
No idea why they have locked my account!

Hmm, actually makes no sense to lock accounts just like that. So it also makes no economic sense for the casino. Strange! Well, if no more money was on it, then you have lost nothing. There are plenty of other online casinos ...

This post has been translated automatically

Dokado1212
Experienced

Spintastic is the scam?

3rd Feb. 2018, at 04:31 pm CET#14
0 Likes

Nobody has liked this post so far
Fullforce82 wrote on 03.02.2018 at 13:58 Clock: I can so not say whether there was still money on it!
But there were times before problems with winning pictures and server losses!
No idea why they have locked my account!

You do not know if you still had money on the account? That sounds very credible....

This post has been translated automatically

Fullforce82
Visitor

Spintastic is the scam?

3rd Feb. 2018, at 05:25 pm CET#15
0 Likes

Nobody has liked this post so far
I meant if it was only a few cents

This post has been translated automatically

Anonym

Spintastic is the scam?

3rd Feb. 2018, at 09:39 pm CET#16
0 Likes

Nobody has liked this post so far
This has also happened to me a few times. I think the blame here lies with the game manufacturer. Something like this has to be fixed and the player has to get his money back for this spin. It can not be that you pay for something that you do not even get to see. Trust is out of place here in my opinion.

This post has been translated automatically

Fullforce82
Visitor

Spintastic is the scam?

28th Feb. 2018, at 06:36 pm CET#17
0 Likes

Nobody has liked this post so far
Have now after several times to ask for the reason of my lock get an answer.

Good evening Daniel,


thank you for your feedback.

Please note that if you break our terms and conditions, we are not obliged to disclose an exact reason.

We would like to additionally inform you that our decision is final and we will hereby terminate the email traffic.


We thank you in advance for your understanding and wish you a pleasant day!


Yours sincerely,

Lena

Customer Service Spintastic.com

This post has been translated automatically

Fullforce82
Visitor

Spintastic is the scam?

28th Feb. 2018, at 06:37 pm CET#18
0 Likes

Nobody has liked this post so far
Too bad that you have no way to get your money back from such a dirty club

This post has been translated automatically

sippi
Expert

Spintastic is the scam?

28th Feb. 2018, at 06:51 pm CET#19
0 Likes

Nobody has liked this post so far
LOL, Please note that if you breach our TOS, we are not obliged to disclose an exact reason.

All right, dirt casino. Should be avoided by everyone.

This post has been translated automatically

Anonym

Spintastic is the scam?

28th Feb. 2018, at 07:04 pm CET#20
1 Like

Liked this post: Avatar von Fullforce82 Fullforce82
Fullforce82 wrote on 28.02.2018 at 18:36: Have now after several times after asking for the reason for my lock get an answer .

Good evening Daniel,


thank you for your feedback.

Please note that if you break our terms and conditions, we are not obliged to disclose an exact reason.

We would like to additionally inform you that our decision is final and we will hereby terminate the email traffic.


We thank you in advance for your understanding and wish you a pleasant day!


Yours sincerely,

Lena

Customer Service Spintastic.com

This is the biggest bullshit there is and especially they would have no reason to lock you as a highroller... that makes also no normal casino... the give you rather more BOnis if you want to close your account... one could now almost think that you have won a lot in the spin and the just sweep it now under the table ... but the joke is... that you can do against nothing ... because the oh so great "MGA" is not so pro player as eg the UK Commission...

This post has been translated automatically

Hot Topics5th Apr. 2025 at 09:19 am CEST

Online Casinos
0
Online Casinos
0
Jackpots
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2025 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately