Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Public complaints: Spintastic is the scam?

Topic created on 14th Dec. 2017 | Page: 1 of 3 | Answers: 21 | Views: 5,577
Fullforce82

Spintastic is the scam?

14th Dec. 2017, at 05:34 pm CET#1
0 Likes

Nobody has liked this post so far
Hello
I tell you times what happened to me!
Namely, I play for some time on the said site and had today in the game Pharaoh thombs following problem!
At a bet of 50 euros per spin appeared on reel 1 + 2 each a scratter symbol and suddenly came the message waiting for server response! This did not work and it said reconnect, but this did not work either and I reloaded the game!
However, then came when starting the game another startup screen and the 50 euros were but deducted! So now I do not know whether it would have come to freispielen or not!
What do you say?

PS: the same was already times with Spintastic in the same game but on 30 euros bet and I know it from other casinos actually only so the last game is reloaded at server loss

This post has been translated automatically

tontoo2
Experienced

Spintastic is the scam?

14th Dec. 2017, at 05:42 pm CET#2
0 Likes

Nobody has liked this post so far
Had experienced exactly this several times over time, never complained, but as soon as it occurs, no longer play in said casinos. Do not believe in coincidence.

This post has been translated automatically

Fullforce82

Spintastic is the scam?

14th Dec. 2017, at 05:46 pm CET#3
1 Like

Liked this post: Avatar von Fullforce82 Fullforce82
tontoo2 wrote on 12/14/2017 at 17:42: Had experienced exactly this several times over time, never complained, but once it occurs, no longer play in said casinos. Don't believe in coincidence.

Somehow it seems strange to me too

This post has been translated automatically

tontoo2
Experienced

Spintastic is the scam?

14th Dec. 2017, at 05:53 pm CET#4
0 Likes

Nobody has liked this post so far
Spintastic, StarGames, Partycasino, these are so the common random chance producing candidates in my experience.

This post has been translated automatically

Anonym

Spintastic is the scam?

15th Dec. 2017, at 02:21 am CET#5
0 Likes

Nobody has liked this post so far
Fullforce82 wrote on 12/14/2017 at 5:34 PM

PS: the same was also already times with Spintastic with the same game however on 30 euro use and I know it from other Casinos actually only in such a way the last play is reloaded with server loss

Reloaded and especially the bet is not deducted!
What does the support say???

This post has been translated automatically

Fullforce82

Spintastic is the scam?

15th Dec. 2017, at 06:40 am CET#6
0 Likes

Nobody has liked this post so far
dumdumurindanger wrote on 12/15/2017 at 02:21 PM
Fullforce82 wrote on 12/14/2017 at 17:34

PS: the same was already times with Spintastic with the same game however on 30 euro bet and I know it from other casinos actually only so the last game is reloaded with server loss

Reloaded and especially the bet is not deducted!
What does the support say???

Support says only if there would have been a win would be credited and they could not do anything!
But as I said is just funny that this already happened several times and only with high stakes!

This post has been translated automatically

Rasmik12
Top Member

Spintastic is the scam?

15th Dec. 2017, at 05:45 pm CET#7
0 Likes

Nobody has liked this post so far
With me it has also happened with smaller amounts.
I think we should have some confidence in the casino-> if not, just don't play there.

This post has been translated automatically

TonioKroeger
Experienced

Spintastic is the scam?

15th Dec. 2017, at 08:02 pm CET#8
0 Likes

Nobody has liked this post so far
I had the problem at Betsafe with "Sunny Shores". There came a winning picture with the so-called suns on 5 euros. Just at that moment there was a server problem. I made a screenshot for safety's sake, loaded again and everything was gone, although there should have been at least one more spin after the "suns". After days of chats, many mails, etc., I learned after weeks that no win could be determined despite the picture and that they were not willing to make any accommodating arrangements. Since then I play there only rarely. Do not know what you can do...

This post has been translated automatically

Daniel
Elite

Spintastic is the scam?

15th Dec. 2017, at 09:19 pm CET#9
0 Likes

Nobody has liked this post so far
Well, I've had this happen a few times too. Especially with the games from Elk Studios. Most of the time, the money was then posted to my player account with a delay of 10 minutes. The casino is not to blame in this case. Something like this can happen in any casino. However, the support is responsible for communicating with the game manufacturer and fixing the problem.

If there is no solution, then in this case you can also contact the MGA or the regulatory authority responsible for the casino.

This post has been translated automatically

Fullforce82

Spintastic is the scam?

3rd Feb. 2018, at 01:26 pm CET#10
0 Likes

Nobody has liked this post so far
Hello!
I would like to say here again what to Spintastic as I wanted to log in this week I got an error message that there are problems with my account!
When I wrote to the support on it I got only the answer that my account was locked permanently because I should have violated the terms and conditions!
On my question how I have violated the terms and conditions I got of course no answer!
I can only warn everyone not to play in this casino!
I had lost about 10 k over several months and apparently one is permanently blocked there with uncomfortable question!

So fingers away from the casino

This post has been translated automatically

Hot Topics19th Dec. 2024 at 02:15 am CET

World
0
World
0
World
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of livecounter_GJTesterlivecounter_GJTester
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately