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Public complaints: Spintastic is the scam?

Topic created on 14th Dec. 2017 | Page: 1 of 3 | Answers: 21 | Views: 5,534
Fullforce82

Spintastic is the scam?

14th Dec. 2017, at 05:34 pm CET#1
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Hello
I tell you times what happened to me!
Namely, I play for some time on the said site and had today in the game Pharaoh thombs following problem!
At a bet of 50 euros per spin appeared on reel 1 + 2 each a scratter symbol and suddenly came the message waiting for server response! This did not work and it said reconnect, but this did not work either and I reloaded the game!
However, then came when starting the game another startup screen and the 50 euros were but deducted! So now I do not know whether it would have come to freispielen or not!
What do you say?

PS: the same was already times with Spintastic in the same game but on 30 euros bet and I know it from other casinos actually only so the last game is reloaded at server loss

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tontoo2
Experienced

Spintastic is the scam?

14th Dec. 2017, at 05:42 pm CET#2
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Had experienced exactly this several times over time, never complained, but as soon as it occurs, no longer play in said casinos. Do not believe in coincidence.

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Fullforce82

Spintastic is the scam?

14th Dec. 2017, at 05:46 pm CET#3
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Liked this post: Avatar von Fullforce82 Fullforce82
tontoo2 wrote on 12/14/2017 at 17:42: Had experienced exactly this several times over time, never complained, but once it occurs, no longer play in said casinos. Don't believe in coincidence.

Somehow it seems strange to me too

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tontoo2
Experienced

Spintastic is the scam?

14th Dec. 2017, at 05:53 pm CET#4
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Spintastic, StarGames, Partycasino, these are so the common random chance producing candidates in my experience.

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Anonym

Spintastic is the scam?

15th Dec. 2017, at 02:21 am CET#5
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Fullforce82 wrote on 12/14/2017 at 5:34 PM

PS: the same was also already times with Spintastic with the same game however on 30 euro use and I know it from other Casinos actually only in such a way the last play is reloaded with server loss

Reloaded and especially the bet is not deducted!
What does the support say???

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Fullforce82

Spintastic is the scam?

15th Dec. 2017, at 06:40 am CET#6
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dumdumurindanger wrote on 12/15/2017 at 02:21 PM
Fullforce82 wrote on 12/14/2017 at 17:34

PS: the same was already times with Spintastic with the same game however on 30 euro bet and I know it from other casinos actually only so the last game is reloaded with server loss

Reloaded and especially the bet is not deducted!
What does the support say???

Support says only if there would have been a win would be credited and they could not do anything!
But as I said is just funny that this already happened several times and only with high stakes!

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Rasmik12
Top Member

Spintastic is the scam?

15th Dec. 2017, at 05:45 pm CET#7
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With me it has also happened with smaller amounts.
I think we should have some confidence in the casino-> if not, just don't play there.

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TonioKroeger
Experienced

Spintastic is the scam?

15th Dec. 2017, at 08:02 pm CET#8
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I had the problem at Betsafe with "Sunny Shores". There came a winning picture with the so-called suns on 5 euros. Just at that moment there was a server problem. I made a screenshot for safety's sake, loaded again and everything was gone, although there should have been at least one more spin after the "suns". After days of chats, many mails, etc., I learned after weeks that no win could be determined despite the picture and that they were not willing to make any accommodating arrangements. Since then I play there only rarely. Do not know what you can do...

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Daniel
Elite

Spintastic is the scam?

15th Dec. 2017, at 09:19 pm CET#9
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Well, I've had this happen a few times too. Especially with the games from Elk Studios. Most of the time, the money was then posted to my player account with a delay of 10 minutes. The casino is not to blame in this case. Something like this can happen in any casino. However, the support is responsible for communicating with the game manufacturer and fixing the problem.

If there is no solution, then in this case you can also contact the MGA or the regulatory authority responsible for the casino.

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Fullforce82

Spintastic is the scam?

3rd Feb. 2018, at 01:26 pm CET#10
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Hello!
I would like to say here again what to Spintastic as I wanted to log in this week I got an error message that there are problems with my account!
When I wrote to the support on it I got only the answer that my account was locked permanently because I should have violated the terms and conditions!
On my question how I have violated the terms and conditions I got of course no answer!
I can only warn everyone not to play in this casino!
I had lost about 10 k over several months and apparently one is permanently blocked there with uncomfortable question!

So fingers away from the casino

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