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frapi07, on 15th Nov. 2024 at 02:45 am CET
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recently I think I fell for a "scammer".
I had e-mails in the mailbox when depositing and playing in the online casino Spinstation high winnings guarantee, in the mails were listed some recent winners, looked real to me at first glance the mails.
So gambled, with not just little stake, all lost.
So the Live Chat made a mess, there it turned out that the mails did not come from the casino.
Until yesterday, the live chat was wonderful to reach, or it has always worked with the team leader to talk, this is now no longer the case, now I get in the live chat again and again to an intern who does not speak German, talks to me through a translator, and twists things.
If I then demand my money back, then he understands me at once and answers I should go to the police.
My lawyer advises me not to file charges, it would then also be investigated against me, from house search to the "seizure" of the bank account everything possible, so I have there pretty bad cards.
He suggests a settlement, the casino wants to press charges, the casino account is blocked for security reasons ...
The casino wants the ad so that it is forwarded to the security department, in another email it said my request for refund of stakes is being reviewed.
I assume that it is in the interest of the casino that a solution is found there, after all, someone allows himself a nasty fun at the expense of the casino, I will post my experience in this casino on every review platform, so that as many as possible are warned.
Casinomeister is also informed in the matter.
The licensors are written to - outcome open.
Many greetings
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Ever checked the sender of the mails?
Common sense tells you immediately that you can not give anything to such "promises of profit" (whether they look real or not).
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As I said no one gives you anything nowadays ... Capitalism->Profit->Profit->Profit
greetz
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My email Provider filters spam quite reliably so only "clean" mails come to the inbox, said emails were in the inbox with no indication of spam or similar.
In the spam land mostly mails with file attachments or any offers from a supermegapill the Pipimann within 2 days around the double growth can etc., these mails I ignore, because I'm actually quite satisfied, or the lady in the house^^.
My lawyer will consult with his team as it now continues, I assume that it no longer continues, via browser on the computer I always come to the chat trainee via tablet / cell phone I get in each case another support staff, team leader is still missing, so the casino has no desire to talk to me.
Promised answers (during the day, shortly the team leader, the manager) do not come.
I will post the outcome here, no matter how it turns out - never again OC.
Many greetings ...
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Well that would be like when you take a shower and burn yourself with the hot water and decide never to take a shower again...
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What are the criteria used for filtering? Do you know? Do you trust everything that does not end up in spam?
Put the mail here.
I'm sure that (even if this should not be from them) almost every provider advertises with high profits (guaranteed ... refers possibly only to Ausz.)
But these profits do not happen to everyone (logical or?) otherwise that OC would be broke
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how my Provider filters no idea, but there is much less spam as with other providers, for example, I have received a mail address to my Internet connection, I have used this nowhere, a few weeks ago I have registered there because, I got there from my provider what hingeschickt, inbox 198 mails 197 spam 1 mail from my provider...
Mails are not posted for the time being, only after the "investigation" of the OC/eCORGA is finished.
The provider of these pages have the mails, because I have sought contact here via the contact form.
Today came a response by e-mail:
the case is examined very carefully, since also the casino a damage resulted, it must be kept thereby strict guidelines and defaults...
What damage? in my opinion, they have made a profit, and could sit back and relax and tickle their balls.
If they are not attackable from Germany anyway, they have nothing to fear.
After this mail I have somehow 10% "hope" that the OC tries to help me somehow ...
As I said my own fault, but I keep you up to date.
Many greetings . . .
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You received a promotional email for this casino. You registered at this casino based on this promotional email and lost money. You complained that the promises made in the promotional email did not materialize. It turned out that the promotional email did not come from the casino.
And now you want to hold the casino responsible for the content of a promotional email that was not sent by the casino?
If at all you would have to proceed not against the casino but the mail sender. The mentioned advertising mail would be important to evaluate this better. In general, I think the chances of success are very low. What amount is at stake?
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The problem is, the way he came to Spinstation Casino. He came to Spinstation via spam from a dubious Affiliate and serious Online Casinos should take action against spam. Rolfcopter (and anyone else this has happened to) should take the following steps:
1. Contact the online casino and complain about the spam of their affiliates.
2. Forward the original spam email to the online casino. Online casinos can track down the affiliate using the links contained in the mail.
3. Ask for the affiliate's contact details to be handed over. One should inform the casino that if they do not give out the data and are not willing to cooperate, one will take further steps against the casino.
3. If the data is not given out, contact the relevant supervisory authority(ies). This can be found in the footer of each casino. Simply open a complaint there with the title "Casino xxx supports spam" or "Casino xxx supports spam".
Every player should take these measures as soon as he receives spam mails from any online casinos. Please only spam mails for which no consent has been given. Most spam mails can be recognized by their cheap appearance ...
For the affiliate, this will result in commission cuts, termination of the affiliate user account or other measures. We would welcome this, as it would at least cleanse the industry somewhat of dubious affilaites.
As I said, this is what I advised Rolfcopter to do in my reply email. He can try to get his money back from the spammer. But I doubt if this will lead to success in the end.
It should be clear to everyone that you don't get anything for free in life. If I receive an e-mail saying that I have won 1.000.000€. Then I would ask myself why I have won that, I have not participated anywhere. If someone writes me an e-mail and guarantees me that I will get a 30cm penis after taking advertised medication, then I would ask myself why I have never read about such a medication in a newspaper and why I have to learn about it in a rancid spam e-mail. I must say that I am satisfied with my 26.5cm penis length anyway and would not need such pills anyway. But that is another topic ...
But as I said, I am not a lawyer and maybe the above steps will lead to success in the end. In any case, I think it is good that Rolfcopter tries to defend himself. Even if he is objectively seen in this case himself to blame.
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