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Public complaints: Soltsmillion does not pay out! (Page 2)

Topic created on 22nd May. 2018 | Page: 2 of 2 | Answers: 17 | Views: 4,005
Marqes
Expert
Bone wrote on 23.05.2018 at 00:54: I would have spontaneously estimated the questions rather specified data such as address etc from. They really can't ask everyone to know which slot they played last.

Eben, one sends now already the Perso there, in addition the account statement u then they want to ask again on the phone whether now everything is correct.

As I said, I have never heard of such a thing from a casino.

Vll. it is also a new regulation.

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Knochen
Elite
If it were a new regulation then basically what would have had to change in the Money Laundering Act because the whole harassment invokes. Have now found nothing in a hurry, but have also not longer than 20 seconds searched, because tired

Possibly the Mga has also made new specifications but then again all casinos would have to adhere to them. Anyway, spoils the fun a bit, because the Spielo is again really sympathetic to me.

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sonne10
Top Member
I just don't think this is normal anymore, I've never heard or received anything like this from a casino until now

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Pagani
Rookie
I had this before at onlinecasinoDE. Found it ridiculous, but true to the motto: smile, nod, A.... think, I did it then. Ifs for it then money

The last game you played can almost always be found in the game history on the OC page. At least I have that with many casinos.

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Counter
Experienced
So I did not say that the personal data were not requested. I could not answer everything directly, or only vague. It was already a week after the win. E.g. the last game etc. I said that and then she said well, just one that I have definitely played here. Maybe it was with us at the same IP with Christoph. Also came as a question whether there is someone in the "household" who also plays there.

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sonne10
Top Member
have the amount for payment canceled again after 8 days waiting that is really a hammer ...

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Counter
Experienced
Despite phone call?

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Marqes
Expert
Just waiting 8 days for a payout is absolutely under the sun....
Sorry but that is not at all..is not up to date.

I will not play there anymore.

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