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Public complaints: Slotsmagic does not refund deposit / does not activate account (Page 2)

Topic created on 16th Jul. 2018 | Page: 2 of 3 | Answers: 25 | Views: 6,440
dnight
Rookie

Slotsmagic does not refund deposit / does not activate account

16th Jul. 2018, at 09:34 pm CEST#11
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actually, the lady in the Live Chat got it after almost an hour to unlock my account, so I could play. well of course nix won but at least ne hour of fun had. I deleted my account immediately.

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duzi2603

Slotsmagic does not refund deposit / does not activate account

16th Jul. 2018, at 09:58 pm CEST#12
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The bonus has long expired with me.The hope I had initially also, that then the money would be freely available, but just not,
no answers to inquiries (dead silence)

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Anonym

Slotsmagic does not refund deposit / does not activate account

16th Jul. 2018, at 10:01 pm CEST#13
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duzi2603 wrote on 16.07.2018 at 21:58: The bonus has long expired with me.The hope I had initially also,that then the money would be freely available,but just not,
no answers to inquiries(dead silence)

First of all congratulations dnight even if it was pointless you got it at least. And duzi2603 you probably can not pay out now?

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Anonym

Slotsmagic does not refund deposit / does not activate account

16th Jul. 2018, at 10:06 pm CEST#14
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Bone wrote on 07/16/2018

Once again this is not a scam but just bad company philosophy. After all you guys have blocked yourselves.

Again for you because you like to read only what you want. We have NOT blocked ourselves in the casino where we wanted to play, but only with a "partner"

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duzi2603

Slotsmagic does not refund deposit / does not activate account

16th Jul. 2018, at 10:08 pm CEST#15
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Yes, exactly, and besides, I did not block myself at Playmillion but at one of your subsidiaries.

Do you know who owns which casinos?

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Anonym

Slotsmagic does not refund deposit / does not activate account

16th Jul. 2018, at 10:12 pm CEST#16
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duzi2603 wrote on 07/16/2018 at 22:08: Yes exactly, and besides, I did not block myself at Playmillion but at one of your subsidiaries.

Do you know who owns which casinos?


Why is the pay out not possible if you no longer have a bonus? So I was once sent a list of all partner casinos and there were about 30. I pay now always first only 10 to not fall in so bad again

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Anonym

Slotsmagic does not refund deposit / does not activate account

16th Jul. 2018, at 10:12 pm CEST#17
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Player89 wrote on 07/16/2018 at 22:06 PM
Again for you because you like to let only what you want. We did NOT get locked in the casino where we wanted to play, but only with a "partner"

But if it belongs to the same company is quite common.

Here is some news about it:

https://www.gamblejoe.com/news/selbstsperre-in-online-casinos-und-auswirkungen/

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duzi2603

Slotsmagic does not refund deposit / does not activate account

16th Jul. 2018, at 10:17 pm CEST#18
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Because the bonus although expired on 2.7.2018 is still active.

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Anonym

Slotsmagic does not refund deposit / does not activate account

16th Jul. 2018, at 10:18 pm CEST#19
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Zockertyp89 wrote on 07/16/2018 at 10:12 pm
But if it belongs to the same company it is quite common.

Here times news about it :

https://www.gamblejoe.com/news/selbstsperre-in-online-casinos-und-auswirkungen/

Sure that the monkey clubs exploit something like this is clear to me but do I really have to look for every partner casino because I have been blocked in the dubious casinos? I think during registration and latest Deposit could have been pointed out.

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Knochen
Elite

Slotsmagic does not refund deposit / does not activate account

16th Jul. 2018, at 10:24 pm CEST#20
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Player89 wrote on 16.07.2018 at 22:18
Sure that the monkey clubs exploit something like this is clear to me but do I really have to look for every partner casino because I have been blocked in the dubious casinos? I think during registration and latest Deposit could have been pointed out.

A serious question...why do you let yourself block? Why don't you just avoid the casino if it seems "dubious" to you. I have never understood the sense behind it, but nevertheless some people here seem to practice this. What brings you the block?

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