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Public complaints: Scepticism at Platin Casino... (Solved / Win was paid out) (Page 5)

Topic created on 14th Aug. 2018 | Page: 5 of 6 | Answers: 57 | Views: 16,693
Cologne
Rookie

Scepticism at Platin Casino... (Solved / Win was paid out)

19th Aug. 2018, at 02:17 am CEST#41
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Thanks for your help Daniel. Great to know that you are not alone. I'll be at the notary on Monday. But I bet with you, after that comes something else flimsy...

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s****e

Scepticism at Platin Casino... (Solved / Win was paid out)

19th Aug. 2018, at 08:48 am CEST#42
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For the casinos, the new data protection law is certainly great.

I'd love to tell you why, but I'm not allowed to
not.
They hide behind the Money Laundering Act often enough, which can't be true because it's applied differently, and now they're hiding behind the new Data Protection Act.

Even there, there are certainly ways to find out the reason, for example, with the written consent of the user.

Would be interesting for other gamblers there.

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Anonym

Scepticism at Platin Casino... (Solved / Win was paid out)

19th Aug. 2018, at 08:53 pm CEST#43
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Maybe someone can explain money laundering to me.10 people lose 1000 euros the 11 wins 10000 euros so this is money laundering.

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s****e

Scepticism at Platin Casino... (Solved / Win was paid out)

19th Aug. 2018, at 09:35 pm CEST#44
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well explained! respect!

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StarFighter2018

Scepticism at Platin Casino... (Solved / Win was paid out)

22nd Aug. 2018, at 08:40 pm CEST#45
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So now I had to submit more documents to the Verification, but my account was activated about 1 hour after I sent this to the support, verified and I have already received my money via Paypal.

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StarFighter2018

Scepticism at Platin Casino... (Solved / Win was paid out)

22nd Aug. 2018, at 08:52 pm CEST#46
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Cologne wrote on 08/19/2018 at 02:17: Thanks for your help Daniel. Great to know you are not alone. I'll be at the notary on Monday. But I bet with you, after that comes something else flimsy...

Sorry for double post @Admin

What's the status with you? What about your account?

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Daniel
Elite

Scepticism at Platin Casino... (Solved / Win was paid out)

23rd Aug. 2018, at 10:01 am CEST#47
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I have now received notification from Platincasino that the thread creator has sent in a certified copy of his ID. The win can now be paid out without any problems.

I have now also been told the reason (reason was not initially given to me because, among other things, there was suspicion of money laundering): The thread creator uploaded an ID card, which was suspected to be a fake. The picture on the ID card was described to me in such a way that probably the upper part of the head was missing, the picture on the ID card looked like a selfie and the man on the picture did not have a neutral facial expression, but smiled or grinned on the picture.

According to Platincasino, this picture should not have been accepted by the issuing authority in the first place. I have not seen the ID card and therefore can not understand whether this corresponds to the facts or not?

@Cologne: Have you paid out the money in the meantime? If so, could you please let us know when the money has arrived in your bank account, Neteller, etc.? If you look at your ID card, could it actually be in violation of one of these international requirements? https://www.biometrisches-passbild.net/

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s****e

Scepticism at Platin Casino... (Solved / Win was paid out)

23rd Aug. 2018, at 11:08 am CEST#48
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And why can't the person concerned be informed of this?
It is clear that he will not accept the blocking.

And if at least at the beginning the suspicion of money laundering exists, I inform the authorities first.
And the more he pays in, the more evidence they have.

The money laundering law has to be used for a lot of things here.
But no one knows whether that is really true.

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upola
Legend

Scepticism at Platin Casino... (Solved / Win was paid out)

23rd Aug. 2018, at 12:31 pm CEST#49
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Daniel

For me, this is pure harassment.As stkrie already noted, you could have clarified everything with the player.
Only now that you have intervened, the payout is no problem.

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upola
Legend

Scepticism at Platin Casino... (Solved / Win was paid out)

23rd Aug. 2018, at 12:32 pm CEST#50
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The only good thing about it is that you know which casinos you should no longer Deposit in.

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