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Public complaints: Scepticism at Platin Casino... (Solved / Win was paid out) (Page 4)

Topic created on 14th Aug. 2018 | Page: 4 of 6 | Answers: 57 | Views: 16,432
Emx81
Top Member
Cologne wrote on 08/18/2018 at 15:24: Brief interim info: a copy of ID certified by the notary! and Landgericht!!!! is now required. No further comment...

Lol, and bye Platin...
All the best Cologne

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Anonym

Cologne wrote on 08/14/2018 at 20:40: Hello everyone,

signed up with Platin Casino at the beginning of August, then "did" nothing else due to vacation.

This afternoon I deposited 400 € and got almost all golden bulls in the free spins at Northern Sky with 10 € bet, it does not get better than that.

Win just under 10,000 €.

Then played a little further, up to 11,400 €, just in the middle of the game I was at about 9700 €.

From one second to the other kicked out of the game, and the account is now locked.

According to Live Chat, this would be regular processes for some accounts that last up to 24h...

Very suspicious for me, I know of no casino, and I have tested many...

All Verification documents I have uploaded properly.

What is your opinion?

Because here it is already about money...

THANKS!





Would they have preferred to continue playing and afterwards the money would be gone.

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Anonym
When I read that so from 400 to 10000 euros.There are 3 possibilities.1 They have bammel that goes on and sometime manyicht100000 euros are to be paid out.2 That is manyicht but all no coincidence therefore was broken off at 10000 euros rabiat.3 The check whether everything is right.I do not know.Small Tip you can see everything negatively.You can now, for example, somewhere else zocken and wait "always remain friendly until you hear something.

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Cologne
Rookie
stkrie wrote on 18/08/2018 at 20:13: From the notary and the district court?
Isn't notarized among the highest that goes? What does the district court have to do with it????

For abroad, a court certifies the notary, a so-called apostille.
The highest that goes.
Absurd in this case.

It's just unbelievable, and actually the casino with the airs and graces in no way belongs in the Top10 (u nd you rely on them) , for me even on the blacklist.

After my Wunderino nightmare (which thankfully resolved after weeks), and the eaves.

What I always wonder is whether the casinos know these forums here, and are aware of the extremely negative advertising, they are so screwed up.

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Cologne
Rookie
Manfrede4 wrote on 18.08.2018 at 21:03 clock: If I read that so from 400 to 10000 euros.There are 3 possibilities.1 The have bammel that goes on and sometime vieleicht100000 euros are to be paid out.2 That is vieleicht yet all no coincidence therefore was broken off at 10000 euros rabiat.3 The check whether everything happens with right things.I do not know.

My God, what is so incredibly abnormal about it. It just came many golden bulls. Why should that not be a coincidence? That's the whole point of slots.

It is a farce, and my anger rises so that I would like to book the plane...

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Anonym

Cologne wrote on 08/18/2018 at 21:45
My god, what is so incredibly abnormal about it. It just came a lot of golden bulls. Why shouldn't that be a coincidence? That's the whole point of slots after all.

It is a farce, and my anger rises so much that I would like to book the plane...

Because I play for 7 years.Far more than 20000 euros deposited.My highest win was 1500 euros.That would be for me almost like a 6 in the lottery

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Cologne
Rookie
I have now filed a complaint about AskGamblers. Maybe they will achieve something. Does anyone have any experience? They write that they have "collected" 10 million for thousands of players.

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Anonym
Cologne wrote on 19/08/2018 at 00:07: Have now filed a complaint about AskGamblers. Maybe they achieve something. Does anyone have experience? The write they have 10 million for thousands of players "reingehholen".

Many Online Casinos are also active there and answer questions there.
I hope times for you that it settles as soon as possible, Platincasino makes once again not really good advertising for itself....

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Anonym
I also do not understand why the casino is still listed here, something like that is just harassment!

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Daniel
Elite
Cologne wrote on 18/08/2018 at 21:37
For foreign countries, a court certifies the notary, a so-called apostille.
The highest that goes.
Absurd in this case.

It's just unbelievable, and actually the casino with airs and graces in any case does not belong in the top10 (u nd you rely on them) , for me even on the blacklist.

After my Wunderino nightmare (which thankfully resolved after weeks), and the eaves.

What I always wonder is whether the casinos know these forums here, and are aware of the extremely negative advertising, they are so screwed up.

PlatinCasino is mainly active in German-speaking countries and knows this forum here and would like to work here on GambleJoe in the meantime also a good reputation. The casino has also done well in the last year to my surprise and there have been no complaints about slow payouts since they have been in Malta. It is also not a rule that players have to send in a certified copy of their ID, otherwise the forum here would be full of them. Why the casino wants a certified copy I don't know. I was only told that they have to ask for it but are not allowed to give out any more information. Probably DSVGO be thanks, because since this idiot law I hardly get info from the casinos when it comes to player complaints. And this currently hinders us to communicate properly with the casinos. We have to think about a concept / a solution together with a lawyer in the near future.

The easiest thing would be to organize this copy and send it in. Such a thing is done within a day and then the win is also paid out to 99%. The Platincasino has been slow in the past, which can be seen from the ratings here on GambleJoe - at least from the old ratings. However, PlatinCasino has always paid out in the end.

If you get the certified copy and send it there, then the win is also paid out or your player account is released again. At least it is positive that you cannot touch the money during this time.

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