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Public complaints: Scepticism at Platin Casino... (Solved / Win was paid out) (Page 3)

Topic created on 14th Aug. 2018 | Page: 3 of 6 | Answers: 57 | Views: 16,694
Anonym

Scepticism at Platin Casino... (Solved / Win was paid out)

16th Aug. 2018, at 10:46 pm CEST#21
1 Like

Liked this post: Avatar von Cologne Cologne
Cologne wrote on 08/16/2018 at 5:28 pm: Thanks Harmomy. I always keep the diplomacy. What bugs me is that they screw you over. "Julia" writes to me that my mail with the documents was received, and is checked by colleagues. Then I ask them to please ask the "Payment Department" what the status is. Answer: "I can't get in touch with that department" My question: "Then how do you know that my mail is being processed?" Chat interrupted... Reconnect, no more answer, even after 10x "Hello Julia?" Absolute impudence, in my eyes.

May not be easy for you, but just keep calm. The procedure with Platin was almost 1:1 identical for me. I am in such a case, however, also the calm itself and always think to myself "If it does not work, then you have paid XX euros and lost them". I always see it that way. Of course it is won and you might be happy about it. But in the worst case you have lost 400 euros, even if that certainly sounds unsatisfactory to you. You will get your money, I am 100% sure.

If it does not work out at all, then write to me privately. I know the owner personally and we are NOT friends - on the contrary Nevertheless, you respect each other and I could already ask. But you get the coal for sure.

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Cologne
Rookie

Scepticism at Platin Casino... (Solved / Win was paid out)

17th Aug. 2018, at 01:30 am CEST#22
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Harmony, that is MEGA nice of you. Thank you for your encouragement and your offer, I'll keep you posted... THANK YOU!

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Daniel
Elite

Scepticism at Platin Casino... (Solved / Win was paid out)

17th Aug. 2018, at 02:18 pm CEST#23
1 Like

Liked this post: Avatar von Cologne Cologne
Platin Casino used to have its license on the Isle of Man and has had an MGA license for about a year. The manager assured me at that time that if they have the MGA license, payments will be faster and less complicated. I observed this at the time and the promise has been kept since the move until today - even for larger amounts.

If you want, I'll ask Platin Casino for you. I have sent you a PN.

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Anonym

Scepticism at Platin Casino... (Solved / Win was paid out)

18th Aug. 2018, at 07:13 am CEST#24
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Hello Daniel! I laugh myself silly when I read something like that. You may be a good guy - that's one thing. But Casino 's laugh themselves diagonally, if you 'something is assured '
. Welcome to the real world, where everyone cheats everyone to make mega-wins

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Anonym

Scepticism at Platin Casino... (Solved / Win was paid out)

18th Aug. 2018, at 07:20 am CEST#25
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Capitalism is the magic word. That means, one cheats the other. Only so exists at all this society. Ever thought about it ?

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Cologne
Rookie

Scepticism at Platin Casino... (Solved / Win was paid out)

18th Aug. 2018, at 03:24 pm CEST#26
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Brief interim info: a copy of ID certified by the notary! and district court!!!! is now required. No further comment...

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Anonym

Scepticism at Platin Casino... (Solved / Win was paid out)

18th Aug. 2018, at 03:26 pm CEST#27
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Cologne wrote on 08/18/2018 at 15:24: Brief interim info: a copy of ID certified by the notary! and Landgericht!!!! is now required. No further comment...

Laughable. Hope Daniel can help you out.

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Cologne
Rookie

Scepticism at Platin Casino... (Solved / Win was paid out)

18th Aug. 2018, at 06:24 pm CEST#28
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Well, what is left for me?

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redriver67
Expert

Scepticism at Platin Casino... (Solved / Win was paid out)

18th Aug. 2018, at 08:05 pm CEST#29
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Cologne wrote on 08/18/2018 at 15:24: Brief interim info: a copy of ID certified by the notary! and Landgericht!!!! is now required. No further comment...

That they certify you that costs yes surely also something. Impudence soas!!! If this is really the case, I will certainly not pay anything more. This was a junk casino before in terms of payouts and has apparently not changed by the change of ownership. Really a joke.

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s****e

Scepticism at Platin Casino... (Solved / Win was paid out)

18th Aug. 2018, at 08:13 pm CEST#30
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From the notary and the district court?
Isn't notarization one of the highest possible? What does the district court have to do with it????

Notarial certifications cost with us around the 25€. Remains nevertheless complete nonsense!

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