Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Public complaints: Scepticism at Platin Casino... (Solved / Win was paid out) (Page 3)

Topic created on 14th Aug. 2018 | Page: 3 of 6 | Answers: 57 | Views: 16,431
Anonym
Cologne wrote on 08/16/2018 at 5:28 pm: Thanks Harmomy. I always keep the diplomacy. What bugs me is that they screw you over. "Julia" writes to me that my mail with the documents was received, and is checked by colleagues. Then I ask them to please ask the "Payment Department" what the status is. Answer: "I can't get in touch with that department" My question: "Then how do you know that my mail is being processed?" Chat interrupted... Reconnect, no more answer, even after 10x "Hello Julia?" Absolute impudence, in my eyes.

May not be easy for you, but just keep calm. The procedure with Platin was almost 1:1 identical for me. I am in such a case, however, also the calm itself and always think to myself "If it does not work, then you have paid XX euros and lost them". I always see it that way. Of course it is won and you might be happy about it. But in the worst case you have lost 400 euros, even if that certainly sounds unsatisfactory to you. You will get your money, I am 100% sure.

If it does not work out at all, then write to me privately. I know the owner personally and we are NOT friends - on the contrary Nevertheless, you respect each other and I could already ask. But you get the coal for sure.

This post has been translated automatically

Cologne
Rookie
Harmony, that is MEGA nice of you. Thank you for your encouragement and your offer, I'll keep you posted... THANK YOU!

This post has been translated automatically

Daniel
Elite
Platin Casino used to have its license on the Isle of Man and has had an MGA license for about a year. The manager assured me at that time that if they have the MGA license, payments will be faster and less complicated. I observed this at the time and the promise has been kept since the move until today - even for larger amounts.

If you want, I'll ask Platin Casino for you. I have sent you a PN.

This post has been translated automatically

Anonym
Hello Daniel! I laugh myself silly when I read something like that. You may be a good guy - that's one thing. But Casino 's laugh themselves diagonally, if you 'something is assured '
. Welcome to the real world, where everyone cheats everyone to make mega-wins

This post has been translated automatically

Anonym
Capitalism is the magic word. That means, one cheats the other. Only so exists at all this society. Ever thought about it ?

This post has been translated automatically

Cologne
Rookie
Brief interim info: a copy of ID certified by the notary! and district court!!!! is now required. No further comment...

This post has been translated automatically

Anonym
Cologne wrote on 08/18/2018 at 15:24: Brief interim info: a copy of ID certified by the notary! and Landgericht!!!! is now required. No further comment...

Laughable. Hope Daniel can help you out.

This post has been translated automatically

Cologne
Rookie
Well, what is left for me?

This post has been translated automatically

redriver67
Expert
Cologne wrote on 08/18/2018 at 15:24: Brief interim info: a copy of ID certified by the notary! and Landgericht!!!! is now required. No further comment...

That they certify you that costs yes surely also something. Impudence soas!!! If this is really the case, I will certainly not pay anything more. This was a junk casino before in terms of payouts and has apparently not changed by the change of ownership. Really a joke.

This post has been translated automatically

s****e
From the notary and the district court?
Isn't notarization one of the highest possible? What does the district court have to do with it????

Notarial certifications cost with us around the 25€. Remains nevertheless complete nonsense!

This post has been translated automatically

Hot Topics2nd Nov. 2024 at 10:33 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately