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Public complaints: Scepticism at Platin Casino... (Solved / Win was paid out)

Topic created on 14th Aug. 2018 | Page: 1 of 6 | Answers: 57 | Views: 16,510
Cologne
Rookie
Edit by Admin: The thread creator received his money after uploading a certified copy of his ID. According to Platincasino, the thread creator uploaded an ID with a non-biometric picture, which meant that PlatinCasino had to assume it was a fake.


Hello all,







i signed up with Platin Casino at the beginning of August, but did not do anything else due to vacation.







This afternoon I deposited €400 and got almost all the golden bulls in the free spins at Northern Sky with a €10 bet, it doesn't get any better than that.







Win just under €10,000.







Then played some more, up to €11,400, just in the middle of the game I was at about €9700.







Kicked out of the game from one second to the next, and the account is now banned.







According to Live Chat, this would be regular operations on some accounts, taking up to 24h...







Very suspicious for me, I do not know of any casino, and I have tested many...







I have uploaded all Verification documents properly.







What is your opinion?







Because here it is already about money...







THANKS!

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Anonym
Cologne wrote on 08/14/2018 at 8:40 pm: Hello everyone,

signed up with Platin Casino at the beginning of August, then "did" nothing else due to vacation.

This afternoon I deposited 400 € and got almost all golden bulls in the free spins at Northern Sky with 10 € bet, it does not get better than that.

Win just under 10,000 €.

Then played a little further, up to 11,400 €, just in the middle of the game I was at about 9700 €.

From one second to the other kicked out of the game, and the account is now locked.

According to Live Chat, this would be regular processes for some accounts that last up to 24h...

Very suspicious for me, I know of no casino, and I have tested many...

All Verification documents I have uploaded properly.

What is your opinion?

Because here it is already about money...

THANKS!





Hello... laugh me flat... very serious.

Seriously ... I know that the casino has a MGA license, so you should feel safe to get your money, (if I understood the opinion of many users here correctly).

Would not surprise me, of course, if there are problems with the recognition of your documents, at higher sums, the casinos often find the verification very difficult, only the good Lord knows why.

I hope you have not played with bonus, which I now assume.

Otherwise, it may vlt also have something good that the game was interrupted, vlt you would have otherwise even more like 1700 € gambled.

Congratulations on the win... hope you get your win... have a little patience.

Have you asked the support vlt, why the account was blocked? I mean, what is the purpose of this alleged process? I would be interested in the real reason.

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Cologne
Rookie
Thank you for your opinion.

Of course I asked about Live Chat, there came the crude for me answer that that would be regular "processes", for some accounts. And that this takes up to 24 hours.

Understand it zero, is like a cooling off, and that can not be in their sense.

Especially since withdrawals go only after verification.

So you could have let me continue to gamble nicely...

But they have not...

Very dubious in my eyes...

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Anonym
They must have made arrangements since someone won 160,000 once. ðŸ˜'

Everybody can think his part. Get your money out of there and that's it.

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Anonym
Oh yes, that is exactly in their sense...

If someone is able to Deposit 400 €, you can also assume that all future documents should be in order, would be illogical even for less money... I mean to deposit something, but to know that you have no chance of a payout because of the following verify.

That the with their "regular" process select someone who just has a lucky streak, looks very targeted to me.

According to the motto... we have to stop him before he clears our place.

Of course, this is a speculation, but I think that this process would not have hit you if you had had a run of bad luck... would then have been for you something like "luck in misfortune".

With some casinos, the game is suddenly interrupted during a good run, with the stupid message that you have no internet connection and with others, the account is directly blocked... is getting better and better.

Well, try to see it positively, because many have already gambled away their win again. I just read in a thread here... was even almost the same amount.

Press you the fingers that everything turns to good.

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Anonym
They seem to do that a lot at this crap casino...

Wasn't it the same with the guy who won 160,000 there? Has dragged on forever and three days...

If you have not played with bonus, you should get your money in any case. I think you just need a lot of patience, they do not seem to be the fastest
do not seem to be

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s****e
Jaaaa, that I also know. I have also posted here once. Was either also
Platincasino or sunnyplayer, do not know it exactly.

50€ pure, and no matter at which slot I played, only won.
At 3000€ was suddenly locked my account. On inquiries was
i was told that it is from a certain amount a common procedure because of
Money laundering is. I then argued that I have nevertheless only 50 € deposited
therefore the money laundering law can not apply. Rather they would have to
prove to me how they want to pay me.

Well, of course, no chance, verified, and the lucky strands was like cut off.
Which of course was the goal. So from the casino everything made right!

Since I give Samira also 100% right.

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Cologne
Rookie
You are probably right...

What mic hauch mega annoying that they always pay out only max 1000 €, no matter what method.

Insolence!

That then takes a month.

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Falko
Icon
Since I would now first for 1 month at Responsible gaming set a limit of 1 euro, until everything is completely paid out, just in case it tingles at some point and the beautiful win is gambled down again.

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Cologne
Rookie
Falko wrote on 14.08.2018 at 21:58: Since I would now first for 1 month at Responsible gaming set a limit of 1 euro, until everything is completely paid out, just in case it tingles at some point and the beautiful win is gambled down again.

that's a good idea!

but first be able to log back in...

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