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Public complaints: Rizk refuses to pay out €3275.00 (Page 2)

Topic created on 05th Sep. 2018 | Page: 2 of 8 | Answers: 70 | Views: 30,994
Isisam
Rookie

Rizk refuses to pay out €3275.00

5th Sep. 2018, at 08:08 pm CEST#11
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Have even offered that I would also be satisfied with 50% and I would also like to continue playing at Rizk. But well then I would be told to please not constantly come into the chat that have more important zutun...

In the end, I can do nothing.

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Anonym

Rizk refuses to pay out €3275.00

5th Sep. 2018, at 08:39 pm CEST#12
2 Likes

Liked this post: Anonym, Avatar von justthis justthis
upola wrote on 05.09.2018 at 19:43: You should have read through the terms and conditions before, then you would have known that it is not allowed.

Do not get me wrong, I find it totally shit that do not want to pay out the money.
But the problem is that many casinos are just waiting for you to violate the terms and conditions.

I personally have not had any problems with Rizk.

Yes, but why should he then send the consent of his father there at all and why is he promised umpteen times that then everything runs smoothly?


Were at least the deposits refunded and indeed all that were made from the account of the father and not just the last. All from said account.
Just because it is from another account, they may not steal the money then anyway.

Either all deposits from other accounts are invalid and will be refunded or the deposits are legitimate and he will get his win.


Are always the best. One deposits times 20 times in succession with another account in each case 100. One wins 3000, is declared invalid and the last Deposit of 100 euros is refunded while the remaining 1900 euros then remain with the casino. But why should these then belong to the casino if the player never had a chance to win money with it? And after all, that is the only business of a casino. You pay in and in return you have the chance to win something. If this possibility is no longer given, then there is no longer a business relationship and the casino has to refund my money.

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sonne10
Top Member

Rizk refuses to pay out €3275.00

5th Sep. 2018, at 08:40 pm CEST#13
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Holla so much money

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Myloveboo
Amateur

Rizk refuses to pay out €3275.00

5th Sep. 2018, at 08:48 pm CEST#14
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No matter in which casino is I think that man must Deposit only from own money account and not from other name... My friend play there and he has also few times big wins of 4000-9000 € and that was paid out without problem after account verify

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Isisam
Rookie

Rizk refuses to pay out €3275.00

5th Sep. 2018, at 08:57 pm CEST#15
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Random wrote on 05/09/2018 at 20:39
Yes, but why should he then send the consent of his father there at all and why is he promised umpteen times that everything will then go smoothly?


Was at least refunded the deposits and all those made from the father's account and not just the last one. All from said account.
Just because it is from another account, they may not steal the money then anyway.

Either all deposits from other accounts are invalid and will be refunded or the deposits are legitimate and he will get his win.


Are always the best. One deposits times 20 times in succession with another account in each case 100. One wins 3000, is declared invalid and the last Deposit of 100 euros is refunded while the remaining 1900 euros then remain with the casino. But why should these then belong to the casino if the player never had a chance to win money with it? And after all, that is the only business of a casino. You pay in and in return you have the chance to win something. If this possibility is no longer given, then there is no longer a business relationship and the casino has to refund my money.

The deposit I got back at least, the 3275 were the pure win they retain.
But as you say I have deposited umpteen times and they take that all the time because then no one says anything.

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Tropper
Top Member

Rizk refuses to pay out €3275.00

5th Sep. 2018, at 09:02 pm CEST#16
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Very sad, I was always for Rizk, I found it was a super online casino but with this action ....

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sonne10
Top Member

Rizk refuses to pay out €3275.00

5th Sep. 2018, at 09:02 pm CEST#17
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I think it's stupid ..you play in casino to win .why do this

It's clear that they will not pay out the win.

I think this is a fake here

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Isisam
Rookie

Rizk refuses to pay out €3275.00

5th Sep. 2018, at 09:10 pm CEST#18
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This is certainly not a fake
thank you for your e-mail.

Your situation has not changed in the last days.


Your account is and will remain closed, you are barred from our casino and your deposits have been reversed - your wins have been confiscated because you did not use your own payment methods.


Have a nice day and love,


Thomas
Support Advisor

Hello how about the payment of 3275€


Hello Isabelle,

As we have already informed you several times, it is not possible for us to pay out your win, because you have not respected our terms and conditions and have used foreign Deposit methods.

We have nothing more to say about this and would like to ask you not to contact us again.



Thank you and best regards,


Caroline
Support Agent

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sonne10
Top Member

Rizk refuses to pay out €3275.00

5th Sep. 2018, at 09:23 pm CEST#19
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if they also want to ..they must not pay you the win ...

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Isisam
Rookie

Rizk refuses to pay out €3275.00

5th Sep. 2018, at 09:25 pm CEST#20
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Hello Isabelle,
Thank you for contacting us.
We are happy to confirm that your payout of 3275,00€ 945,00€ and 180,00€ has been confirmed.
If you have any further questions we will be happy to help you.
Sincerely yours.
Selina
Support Advisor
Hello Isabelle,
All disbursements were paid on 09/08/2018.
But the transfer can request up to 5 working days therefore you should receive all payouts by Friday 17.08.2018.

If you have any further questions we will be happy to help you.


Have a great day!
Sincerely yours
Selina
Support


Like. Me. Here. Confirmed was paid my 3275€ they are unfortunately not on my account.


Hello Isabelle,

I'm sorry but we had a misunderstanding with the



financial department, the payment worth 3275€ was not approved.



I am sorry for the misunderstanding.



Have a great day!



Sincerely yours



Selina
Support Advisor




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