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Public complaints: Rizk refuses to pay out €3275.00

Topic created on 05th Sep. 2018 | Page: 1 of 8 | Answers: 70 | Views: 31,146
Isisam
Rookie
Rizk.com casino denies my withdrawal of. 3275,00 €

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s****e
That's how detailed you like it!

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Anonym
Finally someone who reveals all the background

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Isisam
Rookie
Yes I am new just registered today,
I registered at rizk.com and deposited several times Paysafecard and then also with the PayPal account what we use as a family.we have there only one.now I played and made wins up to the amount of 3275€. Have then tried to withdraw and should then verify me. I have done everything was accepted. And in the chat they tell me then because the Paypal account runs on the name of my father, I should also send him the perso Paypal screenshot, that would only be routine and I would aufjedenfall get the money. I have also submitted were also accepted the documents. The lady in the chat then told me that she now performs the payout and suddenly oh there must still be something checked. One day later I received the message that I will not receive my win because I have violated the terms and conditions. I was sure 20 times in the chat there I was told every time that I would not have to worry and get my money in any case.

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Anonym
It is always problematic to Deposit with accounts that do not belong to you alone.

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Isisam
Rookie
Yes I did not know that you may not do that with PayPal, because I have deposited money on the account of me. And I was told several times in support that there should be no problem if I submit all documents.
Now I was there but also several times blocked by support so that I do not contact the further

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upola
Legend
You should have read through the terms and conditions before, then you would have known that it is not allowed.

Do not get me wrong, I find it totally shit that do not want to pay out the money.
But the problem is that many casinos are just waiting for you to violate the terms and conditions.

I personally have not had any problems with Rizk.

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Isisam
Rookie
Yes I'm honest have not read through everything, only was then also treated unfriendly and from the support Verbandt.und me was hakt several times said that there will be no problems and the documents were also all accepted

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Anonym
Self owned it's just the guidelines of casinos . rake in the win learn from it.

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Emx81
Top Member
Rizk is not a small OC. And because of papas pp make such a fuss for such a great and reputable casino and rip off the customer. A reputable casino would retain e.g. 10% as processing fee and warn etc..
Stay tuned and try via email further

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